I inherited my husband's iphone 4s. After erasing all of the previous settings, updating to ios 8 I went on icloud to set it up. During the set up, the screen froze on "carrier settings update". I can reboot, but the message comes right back.
This is a phone re-set from a previous user. Reset from icloud. Froze during set up, on "carrier settings update" and has the phone number pad with it. I reboot but it comes back and I can't get past it.
Hey Jackie,
Welcome to Apple Support Communities,
Take a look at the article linked below, it provides troubleshooting suggestions that’ll solve issues like the one that you've described, where your iPhone 4s has a blank black screen.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Cheers,
-Jason
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When I tried to delete a date from my calendar it disappears for a second but then it comes right back. I tried to edit the same appointment but the calendar will not edit.
Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
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http://support.apple.com/kb/TS3281 -
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To get rid of "pop-up ads and other crap on my computer when I am on the internet", click on Safari in the Menu bar, and select Preferences. Next select Extensions. Delete all of them. Restart Safari.
The first step in addressing the black screen is an SMC reset.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
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Excerpt from
http://support.apple.com/kb/ht39 -
When I sync my iphone I get a popup that says 'ABAssistantService quit unexpectedly'. I can 'ignore', 'Report' or 'Reopen'. The popup comes right back after a few seconds no matter which option I choose. The only way to make it stop is to reboot the computer. Any ideas?
iTunes places the .ipsw file here:
OSX:
~/Library/iTunes/iPhone Software Updates
XP:
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
7 &Vista:
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
Find and delete any and all .ipsw files on your computer. There should only be one, but delete all that you find. Next, disable ALL firewalls & security software on your computer. Connect your phone, iTunes running & restore from backup. Follow this by syncing your content back to your phone.
This will force iTunes to re-download the .ipsw file, as I suspect yours is corrupt. -
i reset my iPhone 3gs by erase all data and settings. After the process i was waiting till morning but its still shows the apple logo.its been 8 hours but i don't know what to do? please help me to fix it.
Something has gone wrong. Force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808 -
I have read things that can help me such as this:
wjosten
This solved my questionRe: Spinning wheel after 'Erase All...'
Jul 8, 2011 1:44 AM (in response to khosra)
Something has gone wrong, on a 3GS, the erase of all content setting should take but a minute or two.
You will have to force the phone into recovery mode:
Turn the phone off using the Sleep/Wake button, then the slide to power off. If you are unable to do that, press and hold the Sleep/Wake and Home buttons at the same time. When your phone turns off, release the Sleep/Wake and Home buttons. Then, leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select NEW.
and when I try to put it to iTunes it give me a message saying" The iPhone software update server could not be contacted." PLEASE HELP. I just got this iPhone 4.
and also when I try to updated it like a month ago it won't work.Sorry, you said I need to take it to the Apple Store to help me with the iPhone before I posted that. What do they mean:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
Click the Edit menu, and choose Copy.
Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7).
Drag the original hosts file to your desktop. If Windows needs your permission to continue, click Continue.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) to the desktop.
Right-click "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, click the Edit menu and choose Select All. Then from the Edit menu, choose Delete.
From the File menu, choose Save. Close Notepad.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file from your desktop back into the original location. If Windows needs your permission to continue, click Continue.
Right-click the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the software update server. -
Since updating the recent OS on my iPad my location services do not work. Maps "Cannot determine location" and "Find Me" is running in circles. How can I delete the update on my iPad???
You can't delete the update and your problem probably is not in the Update.
Check to see if Location Services is turned ON. (Settings > Privacy > Location Services)
What model iPad Mini do you have? WiFi or WiFi + Cellular
Have you recently changed WiFi routers? -
My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Updated to iOS 7.0.4. Now a restrictions passcode has been set, not by me. How can this be fixed without resorting to factory restore?
Hi Mullan13,
Thanks for using Apple Support Communities. Restoring your device is the solution for this issue, but if a backup was made you can also use that after the restore. This article provides details on how to go about this:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
I realize it may not be the solution you were seeking but you should be back on track after performing these steps.
Cheers,
- Ari -
After having yet another problem with my MacBook Pro and having to wipe the drive, I am now unable to sync my iPhones etc without erasing all the music on them. Is there a way around this? I have no other library!
iTunes is a mess! It couldn't find it's own libraries and I was forced to create a new one. Now I don't know where my music is or if any's missing.columbus new boy wrote:
How crap is that?
It's not crap at all.
It's not that simple. For example, I've 3500 songs on my MacBook but don't want them all on my phone, so I have to manually select each song again???
There has to be a solution.
Why not simply make a playlist with the songs you want on the iPhone?
and maintain a current backup of your computer. -
When i attempt to sync my iphone it continues to say this computer is no longer authorized for apps and they will be deleted?? I don't understand?? I put my password and authorize but same message comes up. What to do??
I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.
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HT201274 what will happen to my iPhone if i erase all content and settings?
what will happen to my iPhone if i erase all content and settings? would it be considered as jail broken?
if you selecet the erase all option all data from the device will get deleted and iot will tk u back to the configuration screen
it is not considered a jailbreak -
I have an ipad and an iphone, if I erase all content and settings from my ipad will it automatically erase all content and settings on my iphone too? as I dont want it too. thanks
Erasing content and settings on iPad will not erase stuff on iPhone.
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I just tried to install the new IOS version and now my screen is all black.. since an hour. My power button is broken so i cant reset my phone. When i plugg it in my computer, it makes a sound, but the screen stays black.
WHAT TO DOcarter87 wrote:
so i bought this Iphone 4 thats jail broken,
Return it.
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues
Security vulnerabilities: Jailbreaking your device eliminates security layers designed to protect your personal information and your iOS device. With this security removed from your iOS device, hackers may steal your personal information, damage your device, attack your network, or introduce malware, spyware or viruses.
Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.
... It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software. -
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<br />
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