I initially used the swipe gesture to go to the full screen, and since then have not been able to revert to the screen where I can see my program icons. I have reverted to using Firefox. Any suggestions?

When I installed OS 10.7.1 I used the gesture in Safari which displays the full screen. Since then I have been unable to revert this action in order to see my program icons. I have had to use Firefox since then. Any suggestions? Or will I have to wait for an upfate?

EgisTec, who now provide the HP Simplepass application, have made an update of the scanner software for Firefox 4, for details see https://support.mozilla.com/questions/814397

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Firefox will not access the internet. I have used Firefox for years and the past week I have not been able to get on the internet??? What is the problem. My interent works as I get email and can iuse Internet Explorer to access.

Firefox will not access the internet. I have used Firefox for years and the past week I have not been able to get on the internet??? What is the problem. My interent works as I get email and can iuse Internet Explorer to access

Which version of Firefox are you using?
See
* https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can

I have a 3G Ipod, for the longest time I have not been able to connect to the apple server. I am able to connect to wifi, grouse web pages however canot conncet to iTunes. I have rebooted, any every other thing I can think off.

I have a 3G Ipod, for the longest time I have not been able to connect to the apple server. I am able to connect to wifi, grouse web pages however canot conncet to iTunes. I have rebooted, any every other thing I can think off.

Can't connect to the iTunes Store
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.

I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.
Please let me know how to open and use PS.
Homer Guy

Hi Homerguy,
If you are using Mac, please open the finder window click on go and choose applications and try to launch Photoshop from there.
If windows, please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 and double click on the Photoshop.exe file.
Thanks

After the last update on iTunes I have not been able to get into the program. I have uninstalled all components and reinstalled and now it is telling me I am missing .dll files. I am so frustrated. I probably lost my entire library except what I purchased

After the lastest update on iTunes I have not been able to get into the program. I have uninstalled all components and reinstalled and now it is telling me I am missing .dll files. I am so frustrated. I probably lost my entire library except what I purchased

Your library should be safe.
See Troubleshooting issues with iTunes for Windows updates.
tt2

HT203167 I ordered and paid for a movie without being on wifi or connected to my laptop. I have not been able to down load the movie that I paid for so how do I get it down loaded?

I have a couple of questions. I down loaded a movie when I was not hooked up to wifi or connected to my laptop. I was charged for the movie but I have not been able to down load it or find it anywhere in my account.
Question:
1. Where do I find this movie and how do I get it down loaded to my I Pad?
When I signed in to ask this question I had to go through a lot of sign in problems and also create a user name that is completely different that any of the sing in information that I have used previously. Which create a lot of questions:
1. Why did I have to create a user name that I never had to do before?
2. Will this change the sign in process in the future?
I will appreciate the answers to these questions
Thank you very much.

yes it could well do if your bank thinks there is something going on that is not from you they will block it. I have had this problem before, I would of thought they would of phoned me but they don't do that.
If I was you I would go to my bank make sure they are not doing anything like that. If they say it's all fine then i would phone up apple them self or go into my local apple store, as they should be able to look at what there servers are saying why it's not working.

I have not been able to get to the Firefox Sync setup page. I can't find the right Firefox button to push. A number of buttons and Can't see "Set Up Sync"

I have tried to find the page where I can click on the Firefox button and get to the "Set Up Sync" page. I have tried every Firefox home page and web page I can find and there is no button that gets me to the "Set Up Sync" page. Please help me. I just want to set up the Sync page on a number of computers I own.

Have you read these support articles? <br />
https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync <br />
https://support.mozilla.org/en-US/kb/add-a-device-to-firefox-sync

TS3276 Ever since I upgraded to OSX Lion I have not been able to receive email from Comcast. I can send but not receive. I have dealt with Comcast on several occassions and after trying all the usual remedies they cannot get it to work.

After several attempts with Comcast to fix the problem of receiving mail, I am hoping someone here can give me sound advice. Ever since I upgraded to OXS Lion I can send email through Comcast account but, cannot receive it

Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios that you have already tried w/Comcast.
==============
Your post states you are using Lion.
Your system profile confirms you are using Snow Leopard (OS 10.6.8)
You posted in the Mountain Lion forums (OS 10.8.)

HT1420 I have not been able to log in to my itunes account on my new MBA. Thus I have not been able to reauthorize my old computers. What can i do???

I recently had major issues with my Macbook Air and after several exchanges, I finally have a new and funcioning MBA. The only issue is I cannot login to the Itunes store account.
Is there anyway without signing in to deauthorize my old computers.
Cheers

Your phone connected, iTunes running: File>Transfer Purchases.

I was asked to up grade my Firefox, when I did this the system crashed and I have lost use of my book marks and fire fox, I have not been able to fix it.

Two days ago I logged on to Firefox. I recieved a message that told me that I was using an out dated version. I had to up grade . I followed the instruction and when finished fire fox crashed. I am unable to delete firefox, reload it, or use it. I am forced to use Internet Explorer to use my computer. I have lost my book marked sites, and I am at a loss as how to retrieve what I have lost. I have tried to follow the instructions to fix the problem but I have not been able to fix the problem. I sent the crash information but recieved no responce.

cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?

I downloaded Firefox 4.0.1 and have not been able to use my DigitalPersona fingerprint login since. Will this be added on or can you tell me how to go back to using the older version of Firefox so I can use my fingerprint login again? Thanks

I have not been able to use my digitalPersona v4.11.3826 (fingerprint login) since I downloaded firefox 4.0.1. Will this be incorporated to the add-ons or if not, can you tell me what the easiest way is to go back to using the older version of Firefox?

EgisTec, who now provide the HP Simplepass application, have made an update of the scanner software for Firefox 4, for details see https://support.mozilla.com/questions/814397

HT1338 For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

I have not been able to use facetime on my iPhone 5 and my daughters iPod 5 since yesterday. Does anyone know if there are any problems with apple?

I have not been able to use facetime on my iphone 5 and my daughtes ipod 5 since yesterday...does anyone know if there are any issues with apple?

As these are user to user support forums, there will be no official response from Apple posted here.
Basic forum ettiquette is search before posting, so why post again if you've already searched? Seems rather unintelligent.

TS3683 I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?

I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?

Hi there BuffaloSailor!
I have an article here with some troubleshooting suggestions for this issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

I had the same tried loads of fixes
saw this on the community from whatheck
In windows 7 click on your start menu, go to the accessories, right click on the command icon and choose "run as administrator"
Once it opens type the following command...
netsh winsock reset
Hit enter and it should say something like winsock reset successful now reboot your computer
IT WORKED....... cleared all the "action2 on the CPU and loads IStore perfectly

I initially used the swipe gesture to go to the full screen, and since then have not been able to revert to the screen where I can see my program icons. I have reverted to using Firefox. Any suggestions?

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