I installed a new router from my ISP provider and now I can't find my Time Capsule or "Guest" network. What do I need to do to correct this problem?

I installed a new (and supposedly better & stronger) router from my ISP provider (Verizon) and now I can't find my Time Capsule or "Guest" network.
My Mac is not backing up because it can't find my Time Capsule network & my "Guest" network has also disappeared.
What do I need to do to correct this problem?

You must reset the TC to factory and start over. The TC simply remembers too much from the previous setup to work in the new one.
If your new router is going to take the router role, then the TC will have to be bridged and you will lose your Guest wireless.. the way around this is to use the Verizon router as your guest wireless and the TC as your main wireless.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

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Then plug into it directly with ethernet and do the configuration.. bridge mode.. off wireless if you want.. although there is nothing wrong with still running the wireless and the 5ghz is much faster than using wifi usually on a Mac at least from close range. Update and plug the TC back into the modem.. this is usually necessary whenever you move things around.
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Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.

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<Edited By Host>

Eustace Mendis wrote:
OK. I downloaded the file. It ended up on the desktop - as it is supposed to since that is my instruction to Safari - and I opened the file with Excel.
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Not that I am denying the results but out of curiousity how did you manage to download and locate the file when I didn't provide you with the website from which I downloaded it from?
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