I installed Adobe Acrobat Pro XI on my Windows 7 Ultimate (64 bit) machine. It won't start.

I installed Adobe Acrobat Pro XI on my Windows 7 Ultimate (64 bit) machine. I double click the desktop icon and double click on a PDF file and the hour glass (circle) appears for about 5 seconds but no Adobe Acrobat.

If it's not launching you can try repairing it from the control panel.  If that doesn't work then try reinstalling it.

Similar Messages

  • Installing Adobe Acrobat Pro 9 on a new laptop, but it doesn't accept my serial number

    Hello,
    On my old laptop I had installed and licensed Adobe Acrobat Pro 9. I retired my old laptop and bought a new one. I want to install Adobe Acrobat Pro 9 now on the new one. But seemingly my serial number is not accepted any more. That's what I did so far
    1. Downloaded Adobe Acrobat Pro 9 from http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
    2. Retrieved my serial number from Adobe ID (it matched what I have found out locally on my old computer)
    2. Started the installation
    3. Entered my serial number when asked for. Then I get a message "Invalid Serial Number"
    Who can help please?
    Best regards,
    Dr. Rolf Schlagenhaft (Freescale Semiconductor)

    Moving this discussion to the Acrobat installation & Update Issues forum.
    RolfSchlagenhaft there are no registered Adobe software titles under the account you are posting to the Adobe forums with.  You will want to attempt to locate the account which has your registered serial number.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.  If you need assistance locating the account which contains your serial number then please contact our support team at Contact Customer Care.
    Finally if you have a volume license for Acrobat 9 Professional then the installation files are only available at https://licensing.adobe.com/.  The installation files you downloaded are for the retail version of Acrobat 9 Professional.  This may be another cause of you receiving the message that your serial number is invalid.

  • Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

    Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

    What settings? you need to explain better.
    Mylenium

  • Adobe PDF 9.0 shows up under Printers and Scanners (Mac OS) after re-installing Adobe Acrobat Pro 9.0

    - recently re-installed Adobe Acrobat Pro 9.0 on my new Mac (OSX version 10.9.3)
    - after re-installing Adobe Acrobat Pro 9.0 an icon called Adobe PDF 9.0 shows up under Printers and Scanners
    - every single time I want to scan, my printer/scanner Brother automatically chooses Adobe PDF 9.0 as printer/scanner, although my printer/scanner Brother is set as standard printer/scanner
    - did bring the issue under attention of Customer Service who directed me to this website

    Hi Pieter,
    Acrobat 9 has not been tested and is unsupported Mac Mavericks.
    You might face compatibility issues with it.
    Regards,
    Rave

  • Installing Adobe Acrobat Pro on Laptop & New PC

    Previously submitted on 9/02/12 but pressed for an answer quickly, please.
    I have previously installed Adobe Acrobat Pro on a laptop and a desktop computer. I had to replace the desktop with a new system having Windows 7 Ultimate 64 bit.  I have installed the Windows XP Virtual system to run several legacy programs crucial to my business.  I have installed Adobe Acrobat Pro 9.5 in the Windows 7 operating system and now need it installed in the XP Virtual system to access the Adobe printer for use with the legacy programs. How do I accomplish this feat?
    Does the XP virtual installation count as a 3rd installation which is not allowed by my license even though this computer is the 2nd computer permitted by my license? If so, it seems I might be penalized.
    Help, please. Is there an option in lieu of purchasing a new license?
    Thanks in advance for all responses.
    Ralph Gardner

    [Moved the discussion to Acrobat Forum]

  • Cannot install Adobe Acrobat Pro on Windows XP

    Good day,
    I cannot install Adobe Acrobat Pro on my windows XP machine with SP2 and the latest updates.
    The error says that the software cannot be installed on the Operating system, please see minimum requirements. I meet all these but cannot install
    I saw a similar question posted on the forums but it is unanswered.
    Please assist me.
    Wesley

    Hi,
    This link has the minimum system requirements for Acrobat 10 Pro : Acrobat X Pro Tech Specs
    On Windows XP, the minimum requirement is SP3 for 32 bit. I would recommend that you update to SP3 by running Windows Update and then reinstall the application.

  • To install adobe acrobat pro xi and place the license tells me it is invalid

    to install adobe acrobat pro xi and place the license tell me it is invalid

    @Test-Screen-Name
    On the original disk I fine the "install.app" version 6.0.335.0
    There is no seperat CS6 install app.
    In the map "Payloads" I find
    AcrobatProfessional10.0-EFG etc
    AcrobatXProfessional10.0-mul
    and many other files including
    AdobeDesignWebPremium6-mul
    AdobeDreamweaver files etcetera
    So I can't find a separate "CS installer"
    @Rave:
    I install stand alone on my MacBook Air. Since this MBA has no disc drive I use the disc drive of my iMac. I copied the installation disk to my iMac and then with "sharing" from my iMac to MBA.

  • Can't install Adobe Acrobat Pro 9

    I purchased CS5 about 18 months ago and have recently had the need to install Adobe Acrobat Pro 9, which came with it. However, the disc isn't being read and I can't find anywhere to download Acrobat Pro 9 in order to use the serial number. Please advise! I need it quite urgently.

    I am in the same situation.  I have a legal copy of Adobe Acrobat Preo 9, but can no longer read the disk I made when I first downloaded it.  I downloadeD Adobe Acrobat  9 extended and tried a friends copy of Adobe Acrobat 9 standard.  Neither of them would accept my seria number, which I downloaded from My Adobe.  Dealing with Adobe is ftustrating.
    Dave

  • Hi, can I install Adobe Acrobat Pro on 2 devices?

    Can I install Adobe Acrobat Pro on 2 devices? I have a desktop running Windows 7 and am thinking of buying a laptop running Windows 8. I would be the sole user and only using one device at a time.

    Yes, the license permits installing on two machines at the same time as long as the same software is not being used on both simultaneously.

  • Pdf printer is not get installed while installing adobe acrobat pro 11 in win 7 32 bit

    pdf printer is not get installed while installing adobe acrobat  pro 11 in win 7 32 bit

    BlackCat,
    Two things:
    1) Acrobat 8 Pro is not Win 7 compatible, no less Win 7 64-bit copmpatible
    2) Reader X and Acrobat 8 are not a supported combination. Reader X and Acrobat X is the first Windows combination that is supported by Adobe. Reader X and Acrobat 8 will cause problems.
    You are using a brand new 64-bit OS, you need to use an application that is designed to work with it. Acrobat X is the way to go, HOWEVER, there are still growing pains with Acrobat X, Win 7 64-bit, and the latest version of Office.

  • Adobe Acrobat Pro 9 crashing in Windows Vista - Need help

    Hi,
    I have installed Adobe Acrobat Pro 9 in my system which has OS Windows Vista with SP1 and everytime I open a pdf using my newly installed adobe acrobat it crashes.
    The general trend it after 10 seconds from opening that pdf file, it just automatically closes itself. I checked the system process and didn't see the adobe process running after it closed itself. So I feel it just crashes for some unknown reason.
    I have 1440 X 900 resolution. Don't know if that can be a problem, but I have tried reducing the resolution too but with no help.
    Can anyone help me solve this problem.

    Since this is a USER TO USER forum, not Adobe support, and as the
    only way another user could reply is if they had that exact problem
    and also had a solution, you may need to contact Adobe for help
    In the US - Adobe General support 800-833-6687
    In the US - Adobe Install Problems 800-642-3623

  • I have installed Adobe Premiere Pro cc on my laptop, but I cant find a way to start the program. No Icon, and it is not showing up in the start meny. It is showing up in add/remove programs, but nt anywhere else.

    I have installed Adobe Premiere Pro cc on my laptop, but I cant find a way to start the program. No Icon, and it is not showing up in the start meny. It is showing up in add/remove programs, but nt anywhere else.

    If you are using a Mac, simply hit Command-Spacebar to bring up Spotlight Search.  Begin typing the name of the application and when you see what you are looking for, press enter.  You should get a hit by the second or third letter you type.  Great way to launch apps on computers that you are not familiar with.
    Windows 7 and 8 should have something similar.  I think you simply press the Windows key and begin typing.  Press enter when you see a match.
    Both Mac and Windows search tools can be customized to search for applications, files, emails and so forth.  For Windows, look for Taskbar and Start Menu Properties.  For Mac, go to Preferences Spotlight.  Turn off items you know you won't need to speed up searches.
    Make Windows 7 Start Menu Search Find Your Applications Faster

  • Hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes greek letters) into pdf. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially greek

    hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes Greek letters) into PDF. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially Greek words are not accurately converted or even not converted. Please give me some suggestions to improve this issue. Regards

    Hey quantum info,
    Thank you for posting at Adobe forums. We would love to help you out.
    Could you please let me know if you have tried converting other web pages to PDF and checked if the same issue persists.
    How have you been trying to convert the web page to PDF?
    Are you trying to convert to PDF directly via browsers or using "File > Create > PDF from Web Page"  option in Acrobat.
    Let me know more so that I can analyze where actually the issue persists.
    Hope to hear from you.
    Regards,
    Anubha

  • Can I install Adobe Acrobat 4.0 on my Windows 7 system?  ... since it is already paid for.

    I bought a Windows 7 system and am now installing software that I had on my Windows XP system.    What do I need to do to install Adobe Acrobat 4.0 on my Windows 7.0 system?  Adobe Acrobat 4.0 installation states that there are compatibility issues ,,, and then directs me to the Adobe web site.

    Hi,
    Tried compatibility mode on Win 7 and it did not help.  Will use Microsoft Word and Adobe Reader and convert doc to pdf as needed.
    Thanks anyway,
    Jim
    James Lum
    Home:  650-855-4680
    Cell:     650-888-7921

  • Error when trying to install Adobe Acrobat Pro, recently purchased.

    Recently purchased Adobe Acrobat Pro, when trying to install get an error message 'Your account subscription cannot be validated'. Have tried several times, double checked login etc, but same message each time.
    Please help, how to fix this issue??

    Hi camelon,
    Please delete the "Acrobat" and "OOBE" folders found in
    on Mac: <yourusername>/Library/Application Support/Adobe
    on Windows XP: <youruser>\Local Settings\Application Data\Adobe
    on Windows 7: <youruser>\AppData\Local\Adobe
    and delete the "Acrobat" folder found in
    on Mac: <yourusername>/Library/Preferences
    on Windows XP: <youruser>\Local Settings\
    on Windows 7: <youruser>\AppData\Roaming\Adobe
    Then launch Acrobat. It will go through the first launch experience of asking for UI language, AdobeID, etc.
    If there's no change in behavior, please attempt to go to:
    https://na1mbls.licenses.adobe.com
    If you can't get to this website there may be a firewall or other software blocking the connection. Acrobat must be able to reach this https URL and 3 others in order to complete and monitor the subscription/trial process.
    If you can view the page at this URL, then please send the PDApp.log and amt3.log file from
    on Mac: <yourusername>/Library/Logs/PDApp.log
    on Windows 7: <youruser>\AppData\Local\Temp
    to [email protected]
    Regards,
    Rave

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