I installed cs4 education onsite(im a tech), customer then loses education coupon sheet...

Hi
I am a tech guy and a customer ordered cs4 as well as office and a new printer, she is a first year student. I attended onsite to install both  cs4 and office 2007 amd the printer. At the time I could not find the licence code to enter for cs4 called my boss but then found in the documentation, the student voucher coupon with the code at the top.
It was not delt with at the time and it was promised that a scan or some email or some thing will be made available to the url it said to go to.
Long story short the voucher sheet has disapeared with blaime falling on hired staff.
This monday Ill be back in the office (just finshed a friday second visit there ) and I need to speak to my boss and give him an update, I work at a reseller and we obviously have proof of purchase and so on.
I understand there are isues with piracy but just as it is above that is what has happend.
The orginal cs4 boxing and cds and every thing is in the customers living room, its just we dont have the voucher sheet.
Please can some one reply by monday 10am gmt please.
Thank you.
nigel
herts uk

Nigel this is a user to user forum. I don't think there's much we can do!

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