I installed Firefox and it won't open any web pages at all, why?

No matter what web address I type in nothing comes up. Even have tried clickig on the 'Getting Started' button and it won't open either.

Hi robertoberlin,
Could you give me some extra information and I'll try to help.
* Does safari work/load pages?
* What error do you get?
* What kind of connection are you on? Wifi? At home? At a school / university?

Similar Messages

Safari update to 5.1.5, on snow leopard, now safari won't open any web page.

Just installed Safari update to 5.1.5 and now Safari won't load any web page. Running snow leopard on an iMac. How do I fix, or revert to previous version of Safari that did work, keeping in mind, can't access internet on that computer since Safari won't load a web page (Firefox, Chrome, Opera have never worked on that computer, although Firefox worked fine until I upgraded OS to snow leopard).

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

After latest update a few minutes ago, Firefox won't open any web pages.

I was on a local web page run by a local server on my intranet. Firefox was not open. I opened it (the last time it worked successfully was a few hours ago). It did an update. After the update, it tried to open a Firefox web page - that failed. The local web page I was on would not open either. The web pages still work from Internet Explorer.

Can you start Firefox in [[Safe Mode|Safe Mode]] by holding down the Shift/Options key?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to reinstall Firefox.
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop https://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Browser won't open any Web Page

Hi I have MacBook OS X 10.6.8. From yesterday, I could not open web page with both Firefox and Safari when my computer showed that it was connected to internet with airport setting. With firefox I could open the first webpage within google and then not open right with any consequencial click on the links yet It did normal within the WiKipedia page. With Safari, there was simply no webpage opened at first.
I guss it was somehow the firewall related issue either with my Mac or with the net work. How do I identify them and how to fix them?
Oh, when I bring the computer to cafe where has open wifi, it worked normally. So I guess it was on the network or server?
Thank you very much for your help!
Li

Hello lilfromclayton,
We've an article that can help get your WiFi network working correctly.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Allen

Firefox 4.0 displays an error code when launching: "TypeError: Components.classes[cid] is undefined", add-ons doesn't work and I can't open any web pages

Hello
I've been running Firefox 3.6.16 with no problems at all, and this morning decided to upgrade to Firefox 4.0, as the developer of the them I use, Foxscape, has upgraded it to work with 4.0. The installation appeared to be as normal, but when I launched 4.0, the following error message appeared: error "when launching firefox 4.0 TypeError: Components.classes[cid] is undefined". The browser launched, but while I could go to webpages if they were in my bookmarks, so no problems with my internet connection, but when I typed in a URL (for example google.co.uk) and pressed "go", nothing happened. Similarly, when I tried to go to add-ons, it was as if I hadn't clicked anything. I wondered whether it was an issue with Foxscape (although I've never had any problems before when upgrading, as the standard theme just appears) so I reverted to 3.6.16, switched the theme to standard, then tried upgrading to 4.0 again. The same thing happened, so I'm positive it's got nothing to do with Foxscape.
I run Windows Vista Home Edition on a Dell Inspiron. I also have IE 9 installed (I installed it a few weeks ago, and it's been running fine with 3.6.16). I've never had any problems with Firefox before; I'm very keen to upgrade to 4.0, and would appreciate your help in fixing this.
Thanks

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Safari Wont Open Any Web Page

I just updated my Safari to 3.1.2 and now it wont open any web page. I know my system is fine as I also have Firefox and it works great. I have tried reseting Safari, emptying the cache deleting the plist, but nothing works. I have even tried deleting Safari and downloading the latest version from the apple website and re-installing it. No dice either. Safari seems to be working fine but it wont opent any website. Everything just time's out. Any suggestions would be appreciated.

Try this:
Empty Safari's cache (from the Safari menu), then close Safari.
Go to Home/Library/Safari and delete the following files:
form values
download.plist
Then go to Home/Library/Preferences and delete
com.apple.Safari.plist
Repair permissions (in Disk Utility).
Start up Safari again, and things should have improved.
If not, MacFixit have published a very detailed (very!) article on speeding up a slow Safari, here:
http://www.macfixit.com/article.php?story=20070416000657464
Many, including me, have also followed the advice given by others here to add DNS codes to their Network Settings, with good results in terms of speed-up:
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu. Click on TCP/IP and in the box marked 'DNS Servers' enter the following two numbers:
208.67.222.220
208.67.220.222
Click on Apply Now and close the window.
Restart Safari, and repair permissions.

I have an iPad 2. Safari will not open any web pages.

I have an iPad 2 which I have had for almost a year. I have never had trouble with my WiFi before and now Safari is not working. It will not open any web pages. All of my apps (like Facebook and IMDB) that require an internet connection are working. Safari on my iPhone is working with my WiFi. I have tried resetting my WiFi and my iPad and that has not helped. I took it to an Apple store and they told me nothing was wrong with it because Safari was working in their store. When I brought it home it worked for a day and is now not working again. Any ideas?

From any Home Screen, double tap the home button to bring up the Recents List
Tap and hold any icon until they wiggle
Press the red to delete the Safari app from this list.
Press the home twice button when done.
Restart Safari.

I have stopped too many scripts in Firefox and I can't open any websites in Firefox anymore. I just get blank pages. What do I do now?

3 websites gave me this message:- "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete." I chose to stop the script each time. However I have stopped too many scripts in Firefox and I can't open any website in Firefox anymore. I just get blank pages. What do I do now?

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Just updated to 8 & now I can't open any web pages & firefox is still running in the background after browser was closed. I uninstalled and reinstalled as well as disabled add-ons and plugins nothing has changed, can I downgrade back to on older version?

Just updated to 8 & now I can not open any web pages as well as firefox will not close out, it still running in the background after browser was closed. I uninstalled and reinstalled as well as disabled add-ons and plugins nothing has changed, can I downgrade back to on older version?

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

I'm using Windows 8.1 and the browser won't load any web page. I downloaded the latest one from the website. Any help would be great. All other browsers work.

I'm using Windows 8.1 and the browser won't load any web page. I downloaded the latest one from the website. Any help would be great. All other browsers work.

Hi curtismoxam,
Please try these troubleshooting steps: [[Fix problems connecting to websites after updating Firefox]]

Firefox will not open any web pages including its own introduction pages.

I downloaded Firefox to try out.
When I first opened Firefox on this computer, it failed to open any web pages and continues to do so.
I have downloaded it on two other laptops with the same configuration with no issues.
Google Chrome is working on this machine.

Update..when I open firefox from scratch, the main firefox pages on the home page seem to work. But as soon as I try to go anywhere else, IE going to a website in the address bar or even trying to access the defauly bookmark links, it just sits there loading but never brings anything up.

After exiting proxifier software while web pages are still open in firefox, I could not open any web pages unless firefox is restarted. Plz help me.

I have a problem with Firefox when using Proxifier software. When proxifier is runing and I'm browsing web pages with firefox all things is OK. But after exiting proxifier while web pages are still open in firefox, I encounter a problem. In spite of the internet is still connected but my firefox could not open any web pages unless firefox is restarted.
You are kindly requested help me how to solve this problem not to restart firefox.

Hi,
[http://proxifier.com/ Proxifier] seems to be a transparent proxy. So you could try setting '''No proxy''' in Firefox '''Tools''' ('''Alt''' + '''T''') > '''Options''' > [https://support.mozilla.org/en-US/kb/advanced-settings-browsing-network-updates-encryption Advanced] > '''Network''' > '''Settings'''.
PS: A quick way to restart Firefox is to press [https://developer.mozilla.org/en-US/docs/Tools/GCLI '''Shift''' + '''F2'''], type '''restart''', and hit '''Enter'''.
[https://support.mozilla.org/en-US/kb/Options%20window Options]

My wi-fi connection is enabled, however Safari is telling me the server stopped responding. My laptop is working fine on the same wi-fi network. I have reset the network settings and still Safari will not open any web pages. Help!

My wi-fi connection is enabled, however Safari is telling me the server stopped responding. My laptop is working fine on the same wi-fe network. I have reset the network settings and still Safari will not open any web pages. Help!

Ralph..........Did as you suggested and I am still getting the message "Safari could not open the page because the server stopped responding". I am not able to connect with anything on the Internet. Frustrating since I am able to connect with my laptop. Thanks for the suggestion.

Firefox 18.0 can't open a web page

Firefox 18.0.1 cannot load any web page. I tried many different pages and I verified I was connected to the internet and nothing happenned. Firefox just keep "connecting" but nothing happens. When I use safari, I could connect almost instantly. I did uninstall V 18.0.1 and reinstall V17.0.1 and it works just fine.
I use window 7
the info below is from V17 I'm using right now
Thank you
Frederic

https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating

Can't open any web pages message comes up it times out

we trying to open any web page say it has times out. Tried different users but all say the same

Have you looked at what preferences Safari is using?
Also, did you have an older version?
Still won't work after restart?
There is never a good reason to "drop your guard" and disable or have to configure a normally working firewall.
Chrome - I didn't like where it installed itself in Vista, ~/AppData/Local is NOT a valid location, along with half a dozen other 'features' and behavior. Also, when I uninstalled, why does it need to go to a web page, other than to register my IP address - without asking, and without launching my default (Minefield) and launching IE7.
So I would try uninstalling Chrome just to rule out incompatibility, and to warn you that it does things that may not be what you expect either.
Safari for Windows doesn't seem to respect some things that affect if and when a web page is saved to local cache, and can only see a problem if you had Safari working earlier (a common thread, installing Safari over older version it seems).
If you want to try the nightly WebKit build:
http://nightly.webkit.org/

I installed Firefox and it won't open any web pages at all, why?

Similar Messages

Maybe you are looking for