I installed "HP smart web printing" and went to EXT and it said it was disabled because firefox doesn't support this extention. Is there a possibility in the near future to consider adding this EXT program to be compatible?

It is compatible with Explorer but I really would prefer to work with Firefox but I also really like this HP program. Thanks

Browsers that HP chooses to support are the last item (Technical Specifications) on this page --> http://h71036.www7.hp.com/hho/cache/482779-0-0-39-121.html
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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Hi, I am trying to help some friends who have recently bought a new HP desktop and HP printer.
We have set up both and can print from programs installed, thats no problem. When we try to print a page from IE8 nothing at all happens. We have the HP Smart Web Printing software installed, but there is no icon on the tool bar, and it does not seem to be off the side of the screen. We have tried downloading and installing the Smart Web printing software again, but still it fails to work.
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I believe an updated version of SWP will be released that'll work with FF 3.x.x. However, there is no release date specified by HP.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

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hello,
>my computer is HP pavillion slimline s7700n , printer AiO C4340, OS vista home premium 32 bit, IE is 7
>i just install HP smart web printing....this software work good when i am at my netzero main page (icon,clip, edit and print)
>
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>
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Driver_Found wrote:
I have installed Windows Vista 64-bit on a new computer (HP of course) and want to be able to use HP's "Smart Web Printing" software. I have used it quite a bit on a Windows XP machine and love it. Looking at the download page, it appears that the Smart Web Printing software is not compatible with Vista 64-bit. Is this correct? Will a new version be coming out that will be compatible?
Have you tried installing it anyways and see what happens?
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

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I just downloaded HP Smart Web Printing and it apparently installed itself (if I try installing it again I am told that it is already installed). When I try to use it I cannot find any appropriate symbol anywhere on the browser.
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This question was solved.
View Solution.

OK, I found out where the mysterious icon is hidden, thanks to a response given to Bonnie on January 19th 2010.
In my case (IE8 German), I found that it is necessary to click the >> button at the end of the tool bar and that reveals additional icons, one of which is labeled "HP Smart Web Printing":

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Hi,
Everytime I click on my computer to open a folder or on the start button, windows installer tries to install smart web printing and I get an error message everytime. I have to manually close the window everytime.
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This question was solved.
View Solution.

Hi,
Finally I've figured out a way to solve this. I typed msconfig in "run", and unchecked all the HP, Smartweb printing and windows installer items in the services and startup tabs. I don't have the problem anymore.
But thank you very much for your help!

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HP Smart Web Printing has been replaced with HP Smart Printing. See the page here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HP Smart Web Printing Breaks Firefox Navigation bar.
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Browser: FireFox 3.5.6
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Here is the FriendFeed Conversation

As far as I’m concerned this is by far the most intrusive and inconsiderate update HP has every released. Be where – if I had to guess I would say that HP is using EDS to do it’s update/releases. I only say this because as someone who worked for EDS for 14 years, I can tell you they are used to telling their end user what they must have how they are going to get it instead of the other way around. This is one of the main reasons I left EDS in 1999. So do not trust HP anymore. Always make a restore point before you apply any updates and only apply update when they apply to you and the way you use your computer. I for one am going to turn off HP update notices because I don't even want to know about an update unless I have some problem I need to solve.
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OS: Windows Vista Home Premium SP2 32 bit (all current updates applied as of 01/15/2009).
Browser: Firefox 3.5.7
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NOTE:
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Hey HP ... Does anyone from HP monitor these posts and provide answers, as one might expect? Is anyone listening? Is anyone there? Does anyone CARE?

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Firefox 15 incompatible with HP Smart Web Printing 4.60 , also DigitalPersona 5.0.0.4375

Win7 64-bit
HP Officejet Pro 8500 A909g
Firefox 15.01
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They are:
HP Smart Web Printing 4.60
and
DigitalPersona Extension 5.0.0.4375
Did I miss a printer update or is/will there be a patch? Thanks!

Smart Web Printing has been replaced with HP Smart Print. For more information on that, please click here. It will tell you about upgrading to Smart Print and the differences between them. It will also walk you thru uninstalling the Smart Web printing and upgrading to HP Smart Print. Smart Print only Works with Internet Explorer versions 6-9. At this time, as of today there has not been any information on if an when a version will be made available for Fire Fox. I hope this helps.
I am a former employee of HP...
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I installed "HP smart web printing" and went to EXT and it said it was disabled because firefox doesn't support this extention. Is there a possibility in the near future to consider adding this EXT program to be compatible?

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