I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

Migration should never be done with any Adobe program.
If you have done Migration, you have to UNINSTALL first (if even possible) and then download Adobe Creative Cloud Cleaner Tool and run that also. When this is done, restart your computer and install the programs from an original Adobe Installer.
Other question is, if your OS is supporting that version. You can try it, it is not officially supported, but it might work.
But CC will work, upgrade to CC2014 (without additional cost), use that as it is better anyway.

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Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up. How do I get it to a point that I can delete program?

Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up. How do I get it to a point that I can delete program?

Try booting up in Safe mode (holding down the Shift key while booting). If the software came with an unistaller, use it to remove alll traces of the software - it's nothing that you need and, as you've experienced, can do more actual hard than good (as is the case with most software of this type). When you're booted in Safe Mode, if you can't run an uninstaller, at least check to make sure that there are no Trend Micro items that are set for automatic log in, at least.
Clinton

Hello everyone! i have a new macbook pro and i want to download aperture. my app store says it is already installed (on my old macbook pro). how do i install aperture from the app store in this instance please?

hello everyone! i have a new macbook pro and i want to download aperture. my app store says it is already installed (on my old macbook pro). how do i install aperture from the app store in this instance please?

Are yoy sure that Apeture is not in the Applications folder of the new system? If it is move it to the trash and the App Store will let you download Aperture from it.
You will need to make sure you use the same Apple ID you used to purchase it in the past.
regards

I have 2 accounts merged on 1 Iphone, now I bought new Macbook Pro and during synchronisation he ask me still the other account. What to do?

Hi,
A few years ago I started with a first Apple-ID and I downloaded Apps in the Itunes store to put on the Iphone, then there came Mobile Me, I've made then a new account and bought some other apps in the Itunes Store. Since then the Iphone was syncronised with ALL the APPS. The I boughtthe Ipad and the Macbook moved my Apps as well to the Ipad.
Now I bought a new Macbook Pro Retina and during synchronisation, the system still ask me the account who isn't logged in. But I can't do it because when I login with 1 account, he refuses the loading of the Apps of the second account and visa versa.
Does somebody know how I can solve this problem?
Thanks in advance for your help.

Have you tried repairing disk permissions : iTunes download error -45054

New Macbook Pro 2011 - Keep freezing......

Hi All,
My new macbook pro keep freezing from time to time......Even though I have updated the OS to 10.6.7, the problem still exists....
Anyone can help?
V

If the "funny noise" was a clicking or clattering it is probably a failed or failing hard drive. No, I don't think it had anything to do with the update. I'm assuming the "funny noise" was not the sound of the CD/DVD drive waking up you hear each time your reboot. Does it still make the "funny noise?"
If it is now working, I can't tell from your post, you probably should make an appointment at an Apple Store to have it checked since it is new.
It is generally a good idea to empty the trash and repair permissions (using Disk Utility) before and after any update. You should have a copy of Onyx on your HD. The developer is very active so keep up with the updates. it is free. It's a good idea to follow the instructions.
If I could only have one heavy duty repair solution, it would be DiskWarrior which is available at most Apple Stores. The developer has been around since System 8 or System 9 days. DiskWarrior is $99.95 and considering it will repair problems that other utilities can't touch, it is a steal. I run DiskWarrior about once a month.
Finally, I would get AppleJack which only runs in Single User Mode. That means holding down the <Command> and <S> keys at startup. AppleJack makes it possible to run Disk Repair without having to boot from an external drive or using the install disks. Follow the instructions. AppleJack is free. A plus is you will get to see what is going on "under the hood" because Single User Mode is mostly just the Unix part of Mac OS. You will get to see what all computers looked like just a few decades ago.
Good luck

HT201250 Time Machine migrate to a new Macbook Pro and keeping Logic plugins

So, I'm getting a new macbook pro (the latest 15" with the highest spec) and I'm looking to transfer everything using Time Machine, so that it's as if I'm still using the same machine. I use Logic 9 and I have hundreds of expensive plugins and I want to be sure that they will transfer across and I won't need to buy any of them again. I appreciate that some may have compatabiity issues, but that aside, will everything transfer as if I'm using the same machine and it will all be exactly the same?

Hello there, micchaelfrombarnes.
As per the article you were referred to us from, Time Machine should be able to restore your new MacBook to be just like your current one:
Mac Basics: Time Machine backs up your Mac
http://support.apple.com/kb/HT1427
Time Machine automatically backs up your entire Mac, including system files, applications, accounts, preferences, email messages, music, photos, movies, and documents.
Additionally:
Migrating a Time Machine backup to a new Mac
When you get a new Mac, you can transfer all of your applications, files, settings, and other information from a Time Machine backup you've already made. When you start up your new Mac for the first time, the Setup Assistant asks you if you would like to restore from backup. If you've already set up your new Mac, you can use theMigration Assistant (located in Applications/Utilities) to do the same thing.
After Migration Assistant completes the transfer and you select your existing Time Machine backup drive, you will be prompted with "Inherit Backup History". Once selected you will be able to continue to use your existing Time Machine backup on your new Mac.
For a more detailed instruction on how to migrate the data from your Time Machine backup, refer to this article:
OS X: How to migrate data from another Mac using Mavericks
http://support.apple.com/kb/HT5872
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How to install an SSD in a MacBook Pro and keep the original hard drive

Step by step instructions on how to install a Crucial SSD as the primary drive in a MacBook Pro and use the original hard drive as a second drive in place of the optical drive.
Apart from the time needed to back up your data and clone the original drive to the new SSD, you should be able complete this in less than an hour.

Verifying
Install the SSD in the HDD slot
Install the HDD in the optical slot
Boot to the HDD and format the SSD
Boot using Command R and restore the operating system from Time machine to the SSD
Reformat the HDD and restore the data files to it.

New Macbook Pro Retina - Keeps freezing...

Picked up the brand new Macbook Pro Retina on Tuesday. Great piece of kit, however I have found the system has frozen a couple of times now meaning I have to reboot by holding down the power key.
Any advice? Obviously not what I would expect from a £1250 laptop after two days...

Seriously Apple, you make us pay so much money for a "great" product, yet all we are faced with are issues. Please fix this, or a lot of Apple enthusiasts, will start leaving.
Post in the Product Feedback forum.
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other. Apple involvement. Apple may respond to questions but does not formally provide technical support on the Site. Any information that is provided by Apple or Apple employees is offered on an "AS IS" basis without warranties of any kind.
I have had this brand new macbook pro retina 13" for about 4 days now
Did you read my Oct 25, 2013 7:24 PM response in this thread? Applies to you too!

I have a new macbook pro and it freezes and email wont close

I have a new macbook pro about 6 weeks old and it is freezing when i walk away for a few minutes it goes tosleep and will not wake up until i hold power button to power off and then power on again. Also at about a week old it would not close email and that froze. Not sure what is wrong with this computer.

Visit macupdate.com where you will find several utilities that will do that. You can also do it using Preview in your Applications folder or with TextEdit.

New Macbook Pro 2012 keeps freezing (HELP!!)

It keeps freezing, it happens after a few hours, sometimes after a few minutes!!
First, the app (google chroome, safari, skype) and then, the finder... I can move the cursor but it doesn't respond, the beach ball won't stop spinning and I had to force shut down by holding the power button (not once...two, three or four times a day)
I've done everything, disk utility almost every day (repair permissions), resetting the pram... I don't know what else to do... I was thinking about buying 8GB RAM (2x 4) but I don't want to waste my money if it's not going to work...
THIS IS MY INFORMATION:
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.5 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
          OS X 10.9.2 (13C1021) - Uptime: 0 days 0:10:57
Disk Information:
          APPLE HDD HTS545050A7E362 disk0 : (500,11 GB)
                    EFI (disk0s1) <not mounted>: 209,7 MB
                    Macintosh HD (disk0s2) / [Startup]: 499,25 GB (469,23 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [kext loaded] com.sophos.kext.sav (9.0.53 - SDK 10.7) Support
          [kext loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Launch Daemons:
          [loaded] com.oracle.java.Helper-Tool.plist Support
          [running] com.sophos.autoupdate.plist Support
          [running] com.sophos.configuration.plist Support
          [running] com.sophos.intercheck.plist Support
          [running] com.sophos.notification.plist Support
          [running] com.sophos.scan.plist Support
          [running] com.sophos.sxld.plist Support
          [running] com.sophos.webd.plist Support
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist Support
          [loaded] com.adobe.AdobeCreativeCloud.plist Support
          [loaded] com.oracle.java.Java-Updater.plist Support
          [running] com.sophos.uiserver.plist Support
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist Support
          [loaded] com.google.keystone.agent.plist Support
User Login Items:
          None
Internet Plug-ins:
          QuickTime Plugin: Version: 7.7.3
          JavaAppletPlugin: Version: Java 7 Update 55 Check version
          AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
          Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Java Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              10%          SophosWebIntelligence
               8%          InterCheck
               7%          Google Chrome
               4%          coreaudiod
               3%          WindowServer
Top Processes by Memory:
          143 MB          InterCheck
          139 MB          SophosScanD
          115 MB          Google Chrome
          106 MB          SophosAntiVirus
          78 MB          mds_stores
Virtual Memory Information:
          832 MB          Free RAM
          1.73 GB          Active RAM
          966 MB          Inactive RAM
          527 MB          Wired RAM
          443 MB          Page-ins
          0 B          Page-outs

catalinamnx,
try disabling Sophos, to see if that makes a difference.

My brand new MacBook Pro 15" keeps freezing

I got a MacBook Pro 15" with 750GB memory, and 8GB RAM, and it keeps randomely freezing, im about to go away to boarding school, so if you know how to fix this please tell me. It is not a problem with using to much RAM i dont think, because I checked activity moniter and it said i had 6.19GB free. Possibly overheating. Any suggestions?

Here is freeing up hard drive space in case you or others need it.
Not enough free space can cause all sorts of issues including freezing and disk corruption.
DALE

Hi, so I want to get Microsoft Office on my Macbook Pro, and I think I found it on the app store. The app is templates for Microsoft Office is that the same thing. Will I get Word, Excel, and Powerpoint on my laptop if I buy and download that app?

If I buy the templates for Microsoft Office on the app store, I will get Word, Excel, and Powerpoint right?

Templates are just that, not the software itself. You need to contact MicroSoft online to purchase, or buy a DVD to install from...be sure to get MS Office 2011 to install with Lion or Mountain Lion, older versions than 2008 will not work.

I have a brand new MacBook Pro . I am trying to connect to the private wifi at my house but I need the IP address of my laptop . Everywhere I go on the laptop, the IP address is blank . How do I find the IP address if laptop is not connected to the wifi

I have a brand new MacBook Pro and I'm trying to connect to the private wifi at my house however, I need the IP address. Everywhere I go to find it, the adress is blank. What do I do ?

Your Mac won't have an IP address, at least not a valid IP, until you actually connect it to your home LAN. Not sure why you think you need the IP, you don't.
To connect to your home WiFi you need to know the SSID name, IE the name of your home WiFi, and the password for it. Once you have those two things click the little antenna looking icon on the right side of the menu bar and select your home WiFi name and click connect. A dialog box will pop up asking for the password, type in the password and click OK/Connect/Whatever.

Hi all, i just bought the new macbook pro and just want to know if i can install Vista or Xp on it?

Hi all, i just bought the new macbook pro and just want to know if i can install Vista or Xp on it?

Yes.
Windows on Intel Macs
There are presently several alternatives for running Windows on Intel Macs.
1. Install the Apple Boot Camp software. Purchase Windows XP w/Service Pak2, Vista, or Windows 7. Follow instructions in the Boot Camp documentation on installation of Boot Camp, creating Driver CD, and installing Windows. Boot Camp enables you to boot the computer into OS X or Windows.
2. Parallels Desktop for Mac and Windows XP, Vista Business, Vista Ultimate, or Windows 7. Parallels is software virtualization that enables running Windows concurrently with OS X.
3. VM Fusionand Windows XP, Vista Business, Vista Ultimate, or Windows 7. VM Fusion is software virtualization that enables running Windows concurrently with OS X.
4. CrossOver which enables running many Windows applications without having to install Windows. The Windows applications can run concurrently with OS X.
5. VirtualBox is a new Open Source freeware virtual machine such as VM Fusion and Parallels that was developed by Solaris. It is not as fully developed for the Mac as Parallels and VM Fusion.
Note that Parallels and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system.
See MacTech.com's Virtualization Benchmarking for comparisons of Boot Camp, Parallels, and VM Fusion. Boot Camp is only available with Leopard or Snow Leopard. Except for Crossover and a couple of similar alternatives like DarWine you must have a valid installer disc for Windows. You must also have an internal optical drive for installing Windows. Windows cannot be installed from an external optical drive.

Is MS exchange the only way to keep mail synced across all devices? Can Mac mail do this without exchange? I have iPhone,iPad and new MacBook Pro, and looking for advice please.

Is MS exchange the only way to keep mail synced across all devices? Can Mac mail do this without exchange? I have iPhone,iPad and new MacBook Pro, and looking for advice please.

As Bob says, any iMap service can do this. GMail can, iCLoud mail can too.
Both of these can be used with Mail on any device.

I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

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