I installed iTunes 10.4 on my Windows 7 PC and now I can't access my DVD or BD drives.

I installed iTunes 10.4 on my Windows 7 PC and now I can't access my DVD or BD drives. I had to uninstall and can now access the drives.

They aren't related and shouldn't affect each other.

Similar Messages

  • Installed iTunes 9 as advised and now I can't access store

    Hi, just installed iTunes 9 and advised when trying to purchase a film and now I can't access the store. I can access my account etc but just get a blank screen when trying to access store! Have tried technical support but they say it's my computer's problem. Why? when I was on the iTunes store 10 minutes previous! Have limited computer knowledge but any help would be appreciated as I'm about to be flying and need some new films!

    I have exactly the same problem. I haven't had access to the iTunes Store since upgrading to 9.0.1 nearly two months ago and none of the suggested fixes have worked for me. I use iolo as my firewall. Does anyone have any ideas?
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Dell Computer Corporation Dimension 4300
    iTunes 9.0.1.8
    QuickTime 7.6.4
    FairPlay 1.5.18
    Apple Application Support 1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number
    Current user is an administrator.
    The current local date and time is 2009-10-29 07:43:00.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.0.1.8 is currently running.
    iTunesHelper 9.0.1.8 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {E6040F81-0D24-49D2-BF10-A1C14EF963E4}
    Description: 3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX) - Packet Scheduler Miniport
    IP Address: 99.141.197.14
    Subnet Mask: 255.255.255.0
    Default Gateway: 99.141.197.15
    DHCP Enabled: Yes
    DHCP Server: 192.168.0.1
    Lease Obtained: Thu Oct 29 07:41:34 2009
    Lease Expires: Thu Oct 29 07:51:34 2009
    DNS Servers: 192.168.0.1
    192.168.0.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2009-10-29 07:28:11.

  • Downloaded the newest version of itunes and now I can't access any of my libraries. It says The file iTunes Library.itl cannot be read because it was created by a newer version of itunes. Any help??? I have checked my entire computer!!!!!!

    Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????

    I got that Exact message...  I think I updated my version of iTunes and it worked correctly.
    Hope this helps...

  • I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?

    I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?
    It is an old macbook pro probably 6yo with the back lit keys - not under applecare anymore obviously. I downloaded the upgrade last night which took quite a while longer than it should have.
    Anyone else experienced this and can suggest something? many thanks Jo

    Run Software Update, wait till all the updates have finished downloading then restart the mac.

  • HT4113 I forgot my Iphone 4's password and I want to reset it and now i can not access it trough Itunes or any computer.

    I forgot my Iphone 4's password and now i can not access it through Itunes or any other app, i want to reset it but i do not know how to, please help.

    See here: http://support.apple.com/kb/HT1212

  • On Windows 7 PC, got the "upgrade iTunes" notice, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"

    On Windows 7 PC, got the "upgrade iTunes" notice this morning, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"
    I wasn't paying attention so I don't know the precise error I got on the upgrade failure.
    All other iTunes upgrades have been fine...no brainers.  Done several on this W7 PC.
    If I re-download and install a fresh iTunes I assume I will lose my library...true?  Can I find and save off my library so I don't have to "discover" all my music which is scattered all over the PC and a 1T attached USB drive.
    Or is there some way to get the iTunes upgrade to successfully restart and install correctly?
    Help!

    Hello there, Konami84.
    The following Knowledge Base article provides some recomendations for troubleshooting:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1923 I have windows 8.01 OS. pushed the itunes update and now I can't access itunes at all. Error 7 error 127. Have tried repairing. Uninstalling and reinstal. Nothing is working. And worst is I can't seem to contact anyone at apple to get help

    My OS is windows 8.1. Today when going onto itunes it asked me to update to 11.something so I dd. Now I can't access itunes at all. Keep getting an error message. error 127. I've tried repairing. Uninstalling and re installing. Can't seem to contact anyone at apple to get support - just keep going around and arond on their contact page.

    Log in to the Developer forum. You will find instructions on how to install the lastest beta. Your problem is the beta you have installed has expired. All of them did on October 5; you will find hundreds of threads discussing this. If you have a beta it is assumed that you will continue as a beta tester, so a simple update using iTunes will not work.
    If you no longer want to be a beta tester install the GM 7.0.2 by restoring from iTunes using DFU mode.

  • Installed itunes 10.5.2 on my laptop and now it only runs in safe mode HELLLLP!!!

    I installed itunes 10.5.2 on my laptop and when it rebooted after it said that it could not connect to my ipod because of something to do with "apple mobile device" I tried unsuccessfully to find an answer and whilst trying to find an anwer my laptop froze and crashed and everything said it was not responding that was when it actually opened anything.
    I've found the solution to get it to connect to the mobile devices however my laptop will only run in safe mode and i cant fix the problem in safe mode!!
    My question is if I uninstall and reinstall itunes will i lose all my playlists? or does anyone have a solution to fix my itunes????????

    The Apple launch issues article suggests pulling 3rd-party plug-ins if the problem doesn't happen in Safe Mode.
    Here's the article that will walk you through the process -> iTunes: Troubleshooting issues with third-party iTunes plug-ins

  • I installed a new router from my ISP provider and now I can't find my Time Capsule or "Guest" network.  What do I need to do to correct this problem?

    I installed a new (and supposedly better & stronger) router from my ISP provider (Verizon) and now I can't find my Time Capsule or "Guest" network. 
    My Mac is not backing up because it can't find my Time Capsule network & my "Guest" network has also disappeared. 
    What do I need to do to correct this problem?

    You must reset the TC to factory and start over. The TC simply remembers too much from the previous setup to work in the new one.
    If your new router is going to take the router role, then the TC will have to be bridged and you will lose your Guest wireless.. the way around this is to use the Verizon router as your guest wireless and the TC as your main wireless.
    The Factory Reset Gen1-4.
    Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
    No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Factory reset Gen 5
    Hold in reset for about 5sec until the status light flashes quickly.
    If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
    Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

  • I updated to itunes 11, uninstalled it according to directions, and  re-installed itunes 10.7.021 for windows 64bit.  Now Iget the message itunes library.itl cannot be read because it was created by an earlier version of itunes

    I updated my computer to Itune 11, did not like it, and uninstalled it exactly according to directions. I re-installed Itune10.7.021 for Windows 64bit, but now I keep getting the message "The file  itunes library.itl cannot be read because it was created by a newer version of itunes.  How can I resolve this problem?

    zepel has it, but perhaps some more detail will help.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • I down loaded the newest version of itunes on my pc and now I can not access the store or authorize my computer what options are there  its windows 7

    I downloaded the newest version of itunes and now it keeps telling me I can not access no internet connection and I connected, how do you fix this issue.  If you got the message then I'm connected

    Hello there, Duane Harris.
    The following Knowledge Base article provides in-depth troubleshooting steps for resolving your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • During an update to my i tunes the update failed and now I can't access my i tunes and my laptop where it was stored states an error message MSVCR80.dll , then a further error 7 windows 126 messagee

    Please can anyone help? tried to update my itunes and now can not access at all and now have error message cant access as  file MSVCR80.dll is missing from computer and then a further message error 7 (windows 126) . laptop and i tunes working perfectly before the update. I have tried unstalling the itunes programme and re installing but still the same error message .
    both my i pads and i pods are still ok its just the i tunes.

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • My itunes stoped working so I deleted it and now I can't get it to load I keep getting an error and to try again

    I got this error while trying to install itunes can anyone help me, I am without itunes on my computer and can't get it to install same error everytime.
    an error occued during the installation of assembly policy 8.0 Microsoft. VC80.CRT. type="win32.policy".version="8.0.50727.6195" public KeyToken="1fc86369a1e18e36" processor Artechiture=:x86"' please refer to Help and Support for more information. HRESIT:ox
    there maybe more to the error but thats all I could read. 
    HELP ME PLEASE
    Don

    Cloud with down arrow icon should allow for download, if not...
    Try turning iphone off, then back on. If not, try resetting.  Hold home and power button approx 10 seconds until apple appears.  Back to app store and click search and look in purchased apps, or just search for your app. Should be able to download, unless it was pulled from the app store, and no longer sold.

  • Installed latest Acrobat Update to 8.2.1 and now I can't print PDFs

    I recently installed the latest Acrobat update to go to Acrobat 8 Professional 8.2.1.  Now I can no longer print PDFs.  Also when I look at the list of printers it shows "AdobePDF (Copy1)" plus many more copies (see picture below).  I'm running Windows 7 64-bit.  How do I resolve this problem?

    I was having the same issue. Supposedly, Acrobat 8 and Win 7 aren't compatible. I then tried the following steps and it seems to work.
    1. Right click on the Acrobat 8 icon and scroll down and select properties.
    2. A pop up box will appear. click on the compatibility tab.
    3. Check the box in compatibility mode and select windows XP (Service Pack 3), then at the bottom of the box, click on the box next to Run this program as administrator.
    4. Click apply then ok.
    Let me know if this works for you. Good Luck!

  • I had to uninstall iTunes because my phone wouldn't sync and now I can't download it

    I was trying to update iTunes so I could download the iOS 5 for my phone and iPad when I got the blue screen of death. After I restarted my computer, my devices wouldn't sync with my iTunes at all. I uninstalled iTunes thinking I could just start over. Now, after a week of trying EVERYTHING, I still can't download iTunes. It keeps telling me that there was an error during download. It'll get to the end and then say "rolling back action" then the error pops up! HELP!

    Yes I get the following message - The installer encountered errors before itunes could be configured.  Errors occurred during installation. Your system has not been modified.  Please run the installer again, or click finish to exit.
    I've tried it a few times and keep getting same message.

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