I installed latest version of itunes on windows 8 computer but my ipod touch will not sync all albums
I installed the latest version of itunes on a widows 8 computer but my ipod touch is not syncing all the albums. Why and what can I do to fix it?
Does some music sync?
Does the not-playing music play in iTunes?
Is there anything different about what does sync and what does not?
Similar Messages
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I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!
Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
I have itunes in windows xp, but my ipod touch has updated version of itunes. Windows xp cannot get updated itunes. I am having difficulties transferring my music into my computer. Does any one have an idea how to do it?
iTunes 11 is compatible with
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
Try:
Trouble installing iTunes or QuickTime for Windows -
I am not tech savvy, to say the least. But the latest versions of itunes and an upgrade for my ipod touch popped up for an upgrade, so I upgraded both. Now, my ipod touch (purchased in 12/2010) is not being recognized by itunes. My computer picks it up and it will charge, but nothing else is happening. I have tried resetting the ipod...but that didn't help anything. What else should I do? I keep seeing info about uninstalling itunes....how does that work and will all of my files (music and apps) be ok?
General troubleshooting for unrecognized ipods in Windows is mentioned here: http://support.apple.com/kb/TS1495
Start by checking Apple Mobile Device Service: http://support.apple.com/kb/TS1567
Removing and reinstalling iTunes is covered here: http://support.apple.com/kb/ht1923
As mentioned in this article, reinstalling iTunes will not delete your music and apps, but backing up is always a good idea.
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. See how to back up the contents of your iTunes library in How to back up your media in iTunes. -
My iPod touch WILL NOT sync with iTunes. I have 6.1.3 on my touch & latest on ITunes. Why won't it sync????
What happens when you try?
Does anything sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod -
Ipod touch will not sync to itunes and itunes cant pick up the device
i have the latest itunes on my computer. but my ipod has suddenly stopped syncing and the computer will not pick it up. the cable definatly works as it still charges. i seem to have tried everything but nothing works. when i plug it into itunes i cant even manually sync as its all greyed out. i have even reset my ipod and it still doesnt work so know i have nothing on it. if any1 can help it wil be much appreciated thankyou
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port, yes a new cable. Differnt conductors are used for data and charging
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
My IPOD touch will not synch all songs in my library. Library is on a windows 8 laptop. Checking the songs does not matter. I have multiple devices (ipod, IPhone 4 and 5, IPad 2) and two ITunes accounts.
All songs play on the laptop windows 8. The second Ipod touch we have - all songs synch to it and play.
But the first Ipod touch we bought - only half (or so) of the songs synch. So I assume there is an issue with the newer Ipod touch. The songs not synching are songs I added to the library from CD's. -
Ipod Touch will not sync with Itunes 12.1.1.4 64 bit
I have recently updated itunes and on the back of doing so my Ipod touch will not sync my library. The Ipod itself is a couple of years old but using iOS 6.1.6.
I have deleted and re-installed Itunes. I have wiped my Ipod to start again. I have set it to sync over Wi-fi and nothing has worked. I physically plug the Ipod in and it gets detected. If I change a setting and click apply it briefly says syncing and then nothing.
I have set automatically download Itunes songs etc etc etc and absolutely nothing seems to get it to sync!
Help!You said " If I change a setting and click apply it briefly says syncing and then nothing.".
How many steps are completed? What is listed in the status bar of iTunes when it stops? -
Ipod touch will not sync itunes file menu is grey
ipod touch will not sync itunes file menu is grey not giving me option to sync my ipod.
I am having the same problem. Can't delete or transfer a mp3 to Iphone via Itunes. It is all greyed out. Before I formatted my laptop everything was ok, but now Itunes is all grey and this is driving me nuts!
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My ipod touch will not sync with itunes I have tried to restore it to the factory settings and have now lost what little music I had on it I have music in my itunes but it wont sync for some reason .. please help ..
Why won't it sync? Are you getting any sort of error message during the sync process? If so what is the exact wording of that error message? If this the computer you normally sync the iPod with?
B-rock -
Ipod touch will not sync. music is still in itunes, but ipod is now empty!
ipod touch will not sync. it was restored to empty and now itunes will not download.
What does the error message say?
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IPod Touch will NOT sync in iTunes for Windows Vista
I get this error message. "iTunes requires a newer version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes, then install iTunes again."
Well, I did that, then I reinstalled iTunes. The AMDS didn't reinstall with the iTunes software! Instead, it kept rolling back again and again. I uninstalled iTunes again, made sure everything was deleted with Windows Install Clean Up, then tried to install iTunes 8.1. Well, this installed AMDS, but it also installed iTunes 8.2 instead - and I am getting the same error message again. Is my iPod touch completely useless now? I can't update the songs on my computer to it, so what am I supposed to do? My computer is recognizing it and saying it connected and allowing me to open it, but it will not appear in iTunes. HELP!IS NO ONE FROM APPLE WILLING TO SOLVE THIS ISSUE? This problem is being discussed all over the internet. Something is WRONG with iTunes 8.2 that is PROHIBITING iPod Touch devices to sync with it. WHAT IS THE PROBLEM? I have been unable to contact ANYONE about the issue, and a support person literally hung up on me while I was explaining my problem, like he knew what was happening. WHAT DO I DO? I have a non-updated iPod Touch that is just being WASTED because I can't sync it with the newest version of iTunes. APPLE, YOU NEED TO FIX THIS PROBLEM.
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When I try to install the latest version of iTunes, during the installation I get error messages saying that a program is trying to change registry and the installation is stopped.
After this happens the only way that I can open iTunes is to do a 'system restore' to an earlier time.
Has anyone else experienced this and can you help?Could you please post the exact text of the error message or provide a screenshot?
There is advice on issues with the update at Troubleshooting issues with iTunes for Windows updates. One of the entries in the further information section refers to a possible registry permissions problem which might be what you are seeing.
tt2 -
I've been trying to install itunes on windows 7 but apple mobile device will not install
I've finally managed to narrow the problem down to the following file:
C:\Users\xxxxx\AppData\Local\Temp\Rar$DIa0.119\AppleMobileDeviceSupport64.msi: The archive is corrupt
this is the file delivered with itunes and it's definitely causing the problem because when I try to install one I downloaded from
http://www.javakrypt.com/itunes/
it installed ok, however when I try to run itunes the amd driver is installed the ipod connects but itunes has a version issue with the AMD driver and asks for a reinstallation of itunes.
My question to apple is where can I download an incorrupted AppleMobileDeviceSupport64.msi file for the latest release of itunes, and can you pleas everify that the version you are deploying with the current version is not corrupted.(The first file I see when I extract the MSI file has a random character file name with no modified date and a size of 16640. WInrar refuses to extract any files from the msi file.
I believe many people are having this problem and if they can get this file it may their problem as well.OK I've fixed the problem and my thanks go to redmars.com.au (link below plus copy of solution)
http://www.redmars.com.au/blog/itsupport/327
To summarise what I did I
0. the pnputil -e uninstallation didn't work for me so
1. modified the permissions on the C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_hexidecidforyourcomputer folder so that I could access it
2. I deleted the files in this folder
3. Retried the install from command line with log file enabled but it still rolled back, but in the log file I noted it wasn't finding the netaapI64 files and when I checked the above folder these files were missing.
4. I tried copying the files from the msi file using winrar but this failed passing a file corrupted error message and files copied had a zero byte size (i.e. empty)
5. I copied the files from a friends folder who didn't have this problem files are (netaapI64.cat, netaapI64.inf, netaapI64.PNF, netaapI64.sys and wdfcoinstaller01009.dll)
6. retried the install from the command line and it worked. Started itunes connected itouch, it installed the drivers and the itouch appeared in itunes.
I can now access my ipod from itunes.
The only problem now you face now is how to get the uncorrupted files detailed above. Does anyone have a solution to this? Winrar states files are corrupted. but they obviously aren't otherwis ethe installation wouldn't work.
text for solution here follows :
I recently came across a problem on a Windows 7 64bit laptop where Apple's iTunes was failing to recognise a connected iPhone. It was giving a error that the wrong version of iTunes was installed and I should install the 64bit version of iTunes. As I had no idea how what had been performed up until this point I performed a full uninstall of iTunes. I then downloaded the latest version of iTunes 10.5.1 and ran through the installer. At one point during the install I noticed the install gave the message 'Rolling back action' and thought to myself this cannot be good.
At the end iTunes indicated it had a problem installing and I should try again. The weird thing is if you didn't pay attention to the message you could quite easily click on ok and iTunes will work except it'll fail to recognise any iPod, iPhone or iPad device. To help identify what actually failed to install I checked the windows services management console and found the Apple Mobile Device Service was missing. This makes sense because it's that service which communicates with the iPhone. The question is why was the Apple Mobile Device Service (AMDS) failing to install?
To find out I needed to capture a log file of the install process. A bit of research helped me identify that the iTunes64Setup.exe contained 5 separate windows installer files:
AppleApplicationSupport.msi
AppleMobileDeviceSupport64.msi
AppleSoftwareUpdate.msi
Bonjour64.msi
iTunes64.msi
I needed to extract AppleMobileDeviceSupport64.msi from iTunes64Setup.exe so I could generate a install log. The solution is to install WinRAR which you can download here http://rarlab.com/download.htm. After extracting AppleMobileDeviceSupport64.msi to c:\temp (you can use any folder you like here) I opened a command prompt and issued these commands:
cd c:\temp
msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log
This will attempt to install the AMDS and generate an installation log c:\temp\AMDS.log. Looking through the log I found the install failed because the format of C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_dc2c bd989eec1514\netaapl64.inf was invalid. I opened the file in question and found it to be completely blank. I coulnd't just delete the files in question because they are protected by the Windows operating system, and anyway the correct method to remove a driver package from the driver store is to use the pnputil.exe tool. However if the driver package didn't complete installation in the first place then it may not work, but it was always worth a try.
To use pnputil I needed to run a command prompt as an administrator. I Clicked Start, All Programs, and Accessories, then right-click Command Prompt, and then click Run as Administrator. From the command prompt type I typed in pnputil.exe -e. This produced a list of installed driver packages. Looking through the list I was looking for something like this:
Published name : oem30.inf Driver package provider : Apple Class : Network adapters Driver date and version : 07/12/2011 1.8.4.2 Signer name : Microsoft Windows Hardware Compatibility Publisher
This is the Apple network adapter driver. The important information here is the Published name oem30.inf. To uninstall the driver use the command pnputil -d oem30.inf (replace oem30.inf with the correct published name for your PC). After this try and the install again: msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log. If this fails or as in my case the driver package doesn't show in the list of installed drivers you'll need to take more drastic (and potentially dangerous to your PC's health!) measures.
By default the files in the driver repository are read only and can only be modified by the Windows Operating System, and this is for a good reason. I needed to change the permissions on the driver package so I could delete the corrupt files. Caution proceed at your own risk, make a mistake here and your computer may stop working and a system restore or rebuild may be required.
The first thing I needed to do was to take ownership of the folder so I could change the permissions. From windows explorer I clicked on Folder and search options under the organize button. Next I clicked the view tab and clicked on Show hidden files, folders, and drives. By unticking hide extensions for known file types and unticking Hide protected operating system files I was able to view the files I needed to remove. From the windows explorer window I browsed to browse to C:\Windows\System32\DriverStore\FileRepository\, which was now visible and right clicked the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder and selected properties. I clicked the security tab and then the Advanced button. Under Advanced I clicked the Owner tab and then clicked the Edit button. From the change owner to: box I selected my username, and then ticked Replace owner on subcontainers and objects and clicked OK to set the changes.
Next I gave myself Full Control to the folder and files. Back on the Security tab I clicked the Edit button, and with Everyone highlighted in the Groups or user names I ticked full control in the Allow column. I clicked OK and accepted the warning message Windows presents about security and access problems. At this point I could delete the contents of the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder.
I tried re-installing the Apple Mobile Device Service (AMDS) using msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log command and I no longer got the Rolling back action error. All that I had left to do now was install iTunes again and the iPhone was now recognized when I connected it to the PC. -
IPod Touch will not Sync or restore with iTunes.
I got an iPod Touch 64G on 31/12/09. Since then I've had a very difficult time syncing the iPod with iTunes. I installed iTunes on a Dell Studio 1557 i7 720, 1.60Ghz, 4G DDR3 1067 RAM, 500G HDD, Windows 7 Ultimate 64 bit. When I try to sync the ipod it gives me 3 errors The iPod "Tom's iPod Touch" cannot be synced.(X3) The required file cannot be found, An unkown error occurred (-48), and An unknown error occurred (-6999). I have made sure all my drivers on the computer are up to date. I have uninstalled and reinstalled iTunes. I've tired restarting the ipod. I've fully restored my ipod touch. None of these have fixed the issue. I get the same errors. Since I've had the ipod I've only been able to sync it 3 times, and the sync just started working by trying different things, like disconnecting and reconnecting the ipod, or switching to one of the other usb ports, but these little tricks only worked once. At this point the last failed sync has caused my ipod to only play one song and then stop playing, and many of the apps just crash. Syncing the ipod fixed this problem the one time it happend before, and it was very difficult to get it to sync also. Now it wont sync and I've tried reinstalling itunes agian which didn't help. So I'm looking for some help.
I installed iTunes on a Dell Studio 1557 i7 720, 1.60Ghz, 4G DDR3 1067 RAM, 500G HDD, Windows 7 Ultimate 64 bit. When I try to sync the ipod it gives me 3 errors The iPod "Tom's iPod Touch" cannot be synced.(X3) The required file cannot be found, An unkown error occurred (-48), and An unknown error occurred (-6999).
Okay ... there have been problems reported with that particular combination of the P55/PM55 chipsets, Windows 7 and syncing.
If your chipset drivers and BIOS are both up to date and you're still getting this, you might have some success using the workaround from the following post. (Unfortunately, not all BIOSes are configurable in this way.)
http://discussions.apple.com/thread.jspa?messageID=10641649�
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