I installed Lion and now have 2 system preferences(1 original and 1 alias). How to fix?

I installed Lion and now have 2 system preferences(1 original and 1 alias). I'm trying to clean up Launchpad and I have 2 system preferences and 2 iTunes apps. How can I merge or remove the unecessary files?

No. It's perfectly safe. An alias is just a pointer to the actual file, not the file itself.
BTW, the icons in the Dock are also just aliases, so it's safe to remove those as well, and just keep the ones you use often.

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HT4623 I have the latest iTunes software on my iMac mini and now have IOS7 on my iPhone and now I cant sync music from my library either by wifi or by usb?

I have the latest iTunes software on my iMac mini and now have IOS7 on my iPhone and now I cant sync music from my library either by wifi or by usb? I get song lists that scoll at a million miles an hour but no actual content. What should I do to get my music onto my iphone.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Updated to 10.6.8 and now safari, system preferences, address book say "can't use this version"

Got a new harddrive in my 2010 macbook pro and rebooted it with time machine back up from a older mac running 10.5.8. I loaded snow leopard 10.6 from disc then updated to 10.6.8 on new computer after restore from back up. Now the Safari icon, system preferences and address book won't open and a box opens saying you can't use this version of the application system preferences with this version of mac os X You have sytem preferences 5.2. or safari says you have safari 5.0.6 etc. How do i update the apps so i can make them actually open. I can get them open in a round about way but not from the icons on my sidebar.

If you have an os on the hdd, why not do a clean install of the os (erase the drive and reinstall osx snow leopard) For snow leopard you insert the osx disk, restart the machine while holding down the c key
http://support.apple.com/kb/HT3910
Message was edited by: victoryhat

Hi there when i download a podcast via wi fi my music library and all other podcasts dissapear and i have to resync every time any ideas how to fix or is it a case of new phone

1) Hi please help when i download anything i have to shut down my phone as it doesnt appear and then i lose all my library and podcasts and so have to re sync with itunes to get it all back and download it via computer is this fixable or do i need to go to apple store and replace phone.
2) Also i have bought a new laptop and was wondering if there is any way apart from back up to disc that i could back everything up or transfer all my itunes data from my old desk top to my new laptop. Any help would be much appreciated thanks

Phillip...
Tap Settings > General > Reset > Reset Network Settings
Then restart the iPhone.
If that didn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections

I updated to 3.6.8 and now have web page previews in my tabs - how do i get rid of these

When I upgraded to 3.6.8 all my tabs now are twice the size and have a thumbnail preview of the webpage in them - how do i get rid of these and go back to the normal tabs
== This happened ==
Every time Firefox opened
== i upgarded to 3.6.8

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Updated to iOS 6.1 and now have a framed gray screen and phone not functioning

Updated to iOS 6.1 this morning and since, my iphone 4S has had a gray sceen w vertical lines. I've reset, restored, everything I could possibly do by googling, etc... Am out of options and would appreciate any help... Thank you!

Or someone please, put me out of my misery... I've wasted most of the day trying to fix this bc I rely on it for work and don't have time to take it somewhere. SOOOO frustrating. Am I out of luck? Its a weird gray screen with a faded border. iTunes seems to think everything is fine... I guess it could be just a screen thing. Doesn't make sense why it would happen after an update. So wish I could just go back to previous version. any educated input would be greatly appreciated.

I recently upgraded my apple TV software and now it doesn't work, does anybody know how to fix this problem?

Apple TV no longer works after I upgraded the latest patch. It shows a picture of the USB plugging into iTunes but doesn't do anything. Can anybody tell me how to either reset Apple TV or explain how to get it working again?
Thanks!

You need a microUSB cable to connect to computer running iTunes (no other leads). See:
http://support.apple.com/kb/HT4367

Hi, does anyone know how to restore the System Preferences back in Mavericks. I had a system failure, did a restore, and now no system prefs. It all works apart from that. Thank you

Hi, hope someone can help, I am not Mac savvy. I had a system failure for some reason, and did a complete restore from a backup drive, and now no System Preferences. I had since also had the backup disk fail, so no other backups to work from. I am currently trying to restore these with a file salvage software.
The system runs fine, but, I cant change anything in the preferences. The PrefPane list is still there in the same file PreferencePanes. Thank You
System below
OSX Mavericks, Intel 24inch 2009, 8Gig Ram, 1 TB HD

But, If I boot it from the DVD using the R Button will that work?
No.
Will I Ihave to start from Snow Leopard?
Hopefully not.
Here's the thing: your Mac is older and I do not know if it has the updated firmware so you actually have a recovery partition (part of every OS since Snow Leopard - takes the place of install DVDs).
So, you can test that: choose restart from the File menu and when you hear the bong, immediately hit Command + R. If you get a grey screen with one window on it like this:
If you see this, choose to reinstall OS X and it should install the current system.
If your regular desktop appears, then you don't have a recovery and will need to start from the Snow leopard DVD (insert CD, choose restart and hold down C key) and then reinstall from there. You won't need Lion - just update Snow Leopard and then re-download Mavericks.

Have a MBP mid 2009, had mavericks, changed hard drive and now have 10.6.8 and can't update to mavericks again. Any help?

Hi,
I Have a MBP mid 2009, 8 Gb RAM, had mavericks, changed hard drive to get more space (500Gb) and couldn't restart from time machine so had to install Snow Leopard, now have OS 10.6.8 and can't update to mavericks again. Any help?

You did not contact us. This is just a user to user forum where we try to help each other out. No one here works for Apple and as far as we know Apple do not even come here. Ring back the number you originally called on and ask for an explanation.
Cheers
Pete

Someones hacking my apple account. I now have a non apple phone and I would like to cancel my account?

Twice in the last month someone has been logging in to my apple account. I have changed the password but it doesnt seem to help. I wrecked my old iphone and now have a non apple phone and would like to eliminate my apple account. How do I do this?

cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?

HT1557 I have lion installed on my mac. My desktop and screensaver, in system preferences, will not load. Everything else, seems to be okay. Any suggestions?

I have Lion installed on my mac. My desktop and screensaver, in system preferences will not load. I have to Force close it, after it's been open. I know that I
can change my desktop pic, by clicking "change my desktop, but I would like to understand what made it freeze up like that. All I get is that thing that looks like a piece of candy. From there, it does nothing. The rest of the system preferences work fine. It's like its caught in a loop of some kind. I would appreciate any help that I can get. Thanks.

Since you are still under the Apple warranty, please give Apple tech support a call (before your 90 day phone support expires, if you did not buy the APP yet...) If the problem is more than just a simple software glitch, they will be able to fix it right away for you...
The tech support hotline is open 24x7:
USA: 1-800-APL-CARE (1-800-275-2273)
Canada: 1-800-263-3394
World: http://www.apple.com/support/contact/phone_contacts.html

Downloading Yosemite and now have message saying "Wi-fi: no hardware installed" Also do not have a wi-fi icon on system preferences menu.

installed download of Yosemite and now have message saying "Wi-fi: no hardware installed" Also do not have a wi-fi icon on system preferences menu.

Is it in your applications folder (look in UTILITIES)?
If not, reinstall the OSX.
Ciao.

My problem started when system preferences was unresponsive and would not force quit. I tryed to restart and got the grey screen, but it never restarted. I closed the lid and now the screen is blank. Has anyone had a similar problem after Lion?

My problem started when system preferences was unresponsive and would not force quit. I tryed to restart and got the grey screen, but it never restarted. I closed the lid and now the screen is blank. Has anyone had a similar problem after Lion installation?

No, as I have yet to be convinced on Lion.
Did a permissions repair help from the install DVD?

Macbook Pro late 2012 model with intel processor and 4G of RAM. I upgraded to Yosemite and now my system is so slow.   I do not have a backup to revert to because of insufficient space. Do I need to upgrade RAM or do I have to reinstall Mtn Lion?

I have a Macbook Pro late 2012 model with intel processor and 4G of RAM. I upgraded to Yosemite and now my system is so slow.   I do not have a backup to revert to because of insufficient space. I have ordered a 1T external drive to do a backup now. What can I do to improve my system performance?   Do I need to upgrade RAM or do I have to reinstall Mtn Lion?

I have a Macbook Pro late 2012 model with intel processor and 4G of RAM. I upgraded to Yosemite and now my system is so slow.   I do not have a backup to revert to because of insufficient space. I have ordered a 1T external drive to do a backup now. What can I do to improve my system performance?   Do I need to upgrade RAM or do I have to reinstall Mtn Lion?

I have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. please help

i have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. only the downloaded new os x yosemite in the os x base system. please help

Please try again after taking each of the following steps that you haven't already taken.
Step 1
Reset your computer’s PRAM.
Step 2
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.
Step 3
Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups.
Step 4
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider to have the machine tested.

I installed Lion and now have 2 system preferences(1 original and 1 alias). How to fix?

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