I installed Office and when I try to open the word is not responding

i bought a new macbook pro and office yesterday and i installed the office correctly but when i tried to open the word it stuck and doesnt respond. what is the problme

Firefox is already running but is not responding
* https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding
Profile in use
* http://kb.mozillazine.org/Profile_in_use
Check and tell if its working.

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