I installed photoshop elements 13 on my mac. When I try one of the tools I het eraser instead.

I installed photoshop elements 13 on my mac. When I try one of the tools I het eraser instead. What can I do to get the tools right?

I installed photoshop elements 13 on my mac. When I try one of the tools I get eraser instead. What can I do? Joost van Santen

Similar Messages

  • Photoshop Elements seems to be stuck when I try to open the Organizer.

    When I open Photoshop Elements, it seems to be stuck  - it can't seem to find My Pictures on my computer. Any ideas as to what the problem might be?

      Did you import them via the Organizer menu?
    File >> Get Photos & Videos >> From Files & Folders
    Then navigate to My Pictures and choose all sub-folders.

  • How do I change platform for downloading and installing Photoshop Elements from Windows to Mac?

    How do I change platform for downloading and installing Photoshop Elements from Windows to Mac?

    As long as your license supports both platforms you should only have to download the Mac version and install/activate using your serial number.  If you need help finding a link to download the file, please indicate the PSE version you need.

  • Trying to install Photoshop Elements v6 on my Mac from original DVD.

    Trying to install Photoshop Elements v6 on my Mac from original DVD. Error message "Set up error Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance" I had inadvertantly binned the original copy of PSE 6. I have tried to remove the various 'bits and pieces' of PSE 6 but still get error message. Can I reinstall from a Time Machine Backup?
    I really need help with this!

    you can try using time machine and you can check other users experience using your os and pse 6, http://roaringapps.com/apps:table

  • Can't install photoshop elements 11 on my Mac. Help!!!

    Can't install photoshop elements 11 on my Mac. I installed, moved a file (whoops). It stopped working. So I uninstalled it, then tried to reinstall but it wouldn't do it. Is it now locked or something? Can't find any way to contact Adobe for help (!!!!) so would be so so grateful for some advice.

    Hi Jeff,
    Great to hear from you! I don't have those answers but I can try
    again to reinstall and then let you know. Unfortunately I'm not around
    that computer at the moment. If it suits I hope I could send you an
    email in the next couple of weeks with that information and if you still
    have time you could let me know what you think?
    Many thanks for your time,
    Chloe

  • I have installed Photoshop Elements 9 on my Mac. Now how do I start using it?

    I have installed Photoshop Elements 9 on my Mac. Tried to use the tutorials - nothing happened except 3 circles and the clock. How do I start working?

    What happens when you double click the app from Applications folder?Does it launch?
    Are you trying to start with Editor or Organizer?
    ~V

  • I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

    I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

    Hi Hardy Tasso,
    Are you seeing this problem since first launch of PSE13 after installation or recently?
    Please try:
    Keep Ctrl + Alt + Shift keys pressed while launching PSE13 Editor and click OK on the dialog that comes next.
    Thanks,
    Anwesha

  • I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

    I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

    What version of OS X are you using? If Yosemite, you need to update to 10.10.1 or higher.
    In any case, start by going to the editor preferences>general, clicking this button and restarting the editor:

  • I purchased and downloaded Adobe Photoshop Elements 13 from Amazon and when I try to open it, it's asking for a "Redemption Code".  Where do I get the that code?

    When I try to open the Adobe software, it asks from the Redemption Code when on an Adobe web site.  The instructions that came in the download say that this is a 24 digit code of numbers and letters.  The only thing I got from Amazon was an Order Key, which is also 24 digits, but only numbers and the software didn't like that code…  I walked through the steps on the Adobe web site to get my redemption code, but the final step before giving me my redemption code is to enter my redemption code…  I have to enter the code for them to give me the code…???  Am I missing something???  Do I get this "Redemption Code" from Amazon, or from Adobe?

    You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them.  This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
    A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website.  This is what happens if you buy PSE from a brick-and-mortar store like Best Buy.  I don’t’ know what happens if you purchase the downloaded version as I have never done that.
    A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once.  The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
    In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.

  • Need to install photoshop elements 12 on new Mac - previously on a PC - original download by way of internet - so what to do???

    How do I get the Photoshop Elements 12 from Adobe to reinstall on a Mac vs my previous PC computer. 

    Hi sudi,
    I have checked the serial number of "Photoshop Elements 12" registered on your account, it is for windows only. Unfortunately it can not be installed on your new Mac machine.
    We would need to initiate a request to swap the platform from windows to mac. Please refer to the below mentioned link
    Link: Order product | Platform, language swap
    Meanwhile, you can install a trial version to get going with your new Mac, and initiate the platform swap request ASAP.
    Link to download :  Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe
    Please revert in case of further issues.
    Thanks,
    Atul Saini

  • Cannot Install Photoshop Elements 2.0 on Mac

    I recently purchased a Mac was hoping to install the software for Photoshop Elements 2.0.  It appears the version is too old.  Am I able to download a newer version or do I have to purchase new software if I want to use it on my Mac.

    You will have to buy a new version of PSE.
    Mylenium

  • I installed photoshop element 9 on my mac book and it will not open

    i have photoshop element 9 disk that i used for my dell. but i have macbook with no disk insert. what do i do? i installed element 9 off line but it doesn't open or work

    I'll link you over to the experts in the Photoshop Elements forum. Photoshop Elements
    Despite the Photoshop name, they are basically two different programs.
    Gene

  • I can't fully install Photoshop Elements 8 on my mac.

    I purchased the software awhile ago, and just opened it today.  It wont launch the installation instructions when I insert the disc into the drive.  I opened up the installer, but I'm sure it didn't install correctly... I cannot launch the program at all - all I see are the file names etc. when I open the folder.  Also, I don't believe it installed correctly because there isn't an icon only a folder labelled pse.  I have a MacBook Pro.

    I'm using Mac OS X 10.5.8
    The file for Photoshop is on my desktop.  The attachment is a screenshot of
    what it looks like when I open the Adobe folder on my desktop.
    Thanks,
    Rhonda
    [signature deleted by host]

  • Trying to install Photoshop Elements 12 onto my Mac running Yosemite.

    When trying to install Elements 12 on my Mac, Iget the error "Installer failed to initialize". What do I do to get this back on my computer? I have had it on here for months, had issues with Yosemite, uninstalled and now can't get reinstalled.

    Yes, I ran the uninstaller.
    After an hour of googling, I found the fix. I had to update my Adobe Application Manager and was then able to install.

  • How do I install Photoshop Elements 7 on a laptop without  a CD drive, and the prouduct code comes up as already registered?

    I got Elements 7 with a Bamboo tablet a few years back. I installed it on a computer, but have recently gotten a new laptop without a CD drive to insall it with. Upon registering the code given with the CD online, I was told that the product has been registered. I filled out the registration form with the same email as my Adobe account. How do I go about installing it on my new computer?

    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html
    You will need your serial number:
    Find your serial number quickly

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