I installed Snow Leopard when it first came out but now my mac says it has os x 10.5.x. Where did snow leopard go?

Hi, after a little more looking, I think your response might lead me to a solution. It looks like the Snow Leopard install package is on my MacBook Pro hard drive but apparently something isn't right because I'm still running 10.5. I found something called 10.6 Install Package or something like that and clicked on it. It asked me where I wanted to install it and I said on the MacBook Pro hard drive in a new folder called Snow Leopard. It told me the installation was successful. I then restarted the computer but it is still using 10.5. Any suggestions on what to do now?

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I upgraded to lion when it first came out but today i tried to open my photoshop cs2 and its telling me the powerpc applications are no longer supported is there any fix out there for this

i upgraded to lion when it first came out but today i tried to open my photoshop cs2 and its telling me the powerpc applications are no longer supported is there any fix out there for this

Lion is Not compatible with PPC (Power PC) based software, such as your older version of PhotoShop. Your choices are you can either upgrade to the newer version of PhotoShop, or you can backup your data and apps, erase your harddrive and reinstall Snow Leopard.
Hope this helps

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this?

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell Moran

Just delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software.

HT4623 I have an iPad 4.2.1 how do I updated it..??????? I bought it when it first came out .

How do I updated my iPad. I bought it when it first came out. It is a normal iPad . 4.2.1 .

Upgrading iOS
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   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
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TS1398 I work at a hospital that has free wifi. My ipad mini connected just fine when I first bought it but now it displays unable to connect? What changed? Please help! My mini still connects at home, just not at work.

My Ipad Mini will no longer connect to the wifi at work. It did when I first got it but now it just displays unable to connect. What gives? I work at a hospital and the wifi is not password protected and my mini connects fine at home. Please help!

Some of these won't apply to your situation.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My new (2 months old) 5s fingerprint recognition sensor does not work. It worked well when I first got it but now to get it to work I have to redo my fingerprints every few days, which completely negates the convenience and cost of the phone.

My new (2 months old) 5s fingerprint recognition sensor does not work. It worked well when I first got it but now to get it to work I have to redo my fingerprints every few days, which completely negates the convenience and cost of the phone. I have tried all the tips and they help a little but it always stops working and I have to redo my fingerprints. Does Apple read these comments? Is there an app that might help?

Apple does not read here.
If you want Apple to know send feedback
http://www.apple.com/feedback/iphone.html
I also have iPhone 5s on day one and it's working since. When it's not registering, I just clean the Home button and it works straight away.
Did you try when registering fingerprint using all angles? It should learn the more you use it.
Did you clean the sensor with a soft cloth?
http://support.apple.com/kb/HT5883

I have iphone4 from Vodafone carrier when i was in spain, but now i'm in indonesia, i want to unlocking my iphone, where i have to go??? cos it's useless in indonesia... plizzz give me sollution!!!

i have iphone4 from Vodafone carrier when i was in spain, but now i'm in indonesia, i want to unlocking my iphone, where i have to go??? cos it's useless in indonesia... plizzz give me sollution!!!

The ONLY place that can unlock the iphone is the carrier to which it is locked.
You would have to contact Vodafone in Spain.

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If you are unable to restore, then type the words "unable to restore" into the search bar by Support at the top of this page and read the resulting help article.

Macbook pro hasnt worked after I installed Yosemite when it first came out

Hello,
Irritated, upset and lost. I have found myself the last week or so feeling those 3 words.
What happened? I downloaded Yosemite the day it came out. (the free upgrade) I didn't think Anything of it. figured just like maverick it was perfectly fine to upgrade seeing as it was in the app store. So, me being a naive and clueless (first time purchasing a mac) I upgraded my MACBOOK PRO - Mid 2012 Edition.
it ran through the update, check to see if my mac could handle it. everything was perfect. life was good.
Day 2- turned on my computer went to do some homework, check emails etc (life of a student). I noticed that my mac was a tad laggy. took long to open my apps, safari etc. I thought maybe turn it back off and re open. NO! that just made it worse. it took around 3-5 minutes to LOG ON after i typed my password. Now i was getting worried.
Day 3- same issue. face red and curse words were being fired. I went online to apple support. found ppl having similar issues. So, cleared my disk, repaired permissions, uninstalled the whole shebang. Cleaned it completely. Like the day i bought her. I installed Mountain lion (took over 12 hours) yea over 12 hours thats when i was wondering what is going on.
Day 4- called support they told me to clean it up and try an "internet install" (cant remember the name) i did it. after all the downloading etc. it worked perfect... or so i thought. 2 days later it went back to the same old laggy issues.
Day 5- sat and cried
day 6- looked at the computer with disgust and anger. searched the internet for help. people having similar issues but not as bad as mine. did what they did still nothing
day 7- buddy took a look at it. computer guy, (why didn't I go to him first. well,he was free on day 7) he has been trying his magic. nothing is working. he has an idea of what apple will be doing.putting my computer on an external hard drive etc... lost me after that. Made an appointment with apple genius bar (also, only day they are free/ no warranty, how convenient that it happens)
can a genius help me!!
its on mountain lion basic version when I bought it.

Hello,
Irritated, upset and lost. I have found myself the last week or so feeling those 3 words.
What happened? I downloaded Yosemite the day it came out. (the free upgrade) I didn't think Anything of it. figured just like maverick it was perfectly fine to upgrade seeing as it was in the app store. So, me being a naive and clueless (first time purchasing a mac) I upgraded my MACBOOK PRO - Mid 2012 Edition.
it ran through the update, check to see if my mac could handle it. everything was perfect. life was good.
Day 2- turned on my computer went to do some homework, check emails etc (life of a student). I noticed that my mac was a tad laggy. took long to open my apps, safari etc. I thought maybe turn it back off and re open. NO! that just made it worse. it took around 3-5 minutes to LOG ON after i typed my password. Now i was getting worried.
Day 3- same issue. face red and curse words were being fired. I went online to apple support. found ppl having similar issues. So, cleared my disk, repaired permissions, uninstalled the whole shebang. Cleaned it completely. Like the day i bought her. I installed Mountain lion (took over 12 hours) yea over 12 hours thats when i was wondering what is going on.
Day 4- called support they told me to clean it up and try an "internet install" (cant remember the name) i did it. after all the downloading etc. it worked perfect... or so i thought. 2 days later it went back to the same old laggy issues.
Day 5- sat and cried
day 6- looked at the computer with disgust and anger. searched the internet for help. people having similar issues but not as bad as mine. did what they did still nothing
day 7- buddy took a look at it. computer guy, (why didn't I go to him first. well,he was free on day 7) he has been trying his magic. nothing is working. he has an idea of what apple will be doing.putting my computer on an external hard drive etc... lost me after that. Made an appointment with apple genius bar (also, only day they are free/ no warranty, how convenient that it happens)
can a genius help me!!
its on mountain lion basic version when I bought it.

What do Adobe employees mean when they say that customers didn't like CS when it first came out?

Every time I hear an Adobe employee try to defend CC they usually talk about a time when everyone hated the idea of the creative suite. Later these people all changed their minds when Adobe showed them what an incredible value the suite was. Maybe my memory is failing me here but I don’t recall ANYONE complaining about the idea of a design suite, not a single person. Certainly no where near the vitriol hatred that people are showing towards CC.
Everybody seems to understand the concept of buying in bulk. Just yesterday I needed a new stick of deodorant, when I was at the store they gave me the option of getting a discount if I bought four sticks of deodorant. It seemed like a good deal to me so I bought all four. We have been doing the same thing with software. Microsoft had been selling their Office suites long before Adobe put out CS so when CS came out it was warmly accepted. When MS tried the rental approach it was flat out rejected in the past and now Adobe is being overwhelmingly rejected today. They seem to have this attitude that if people would only try it they would like it but the approach has been tried and customers overwhelming didn’t go for it.

pik80 wrote:
Maybe my memory is failing me here but I don’t recall ANYONE complaining about the idea of a design suite, not a single person.
No, your memory is fine. The CS concept was accepted quite nicely as it offered a true partnership between the developer and end user ... with a discount for the user in supporting multiple titles. It was a win-win for both sides of the equation ... Adobe sold more apps, users received a price break over buying the apps separately.
Conversely ... CC doesn't offer any equity to the user whatsoever ... as Adobe wishes to be rewarded for their efforts no matter what they offer in the area of future updates, new and or improved features. Prior to CC, if a user did not deem new versions as worthy of paying the price to upgrade because that particular version did not offer any advancements, they could pass until there was a viable and worthy reason to invest further in Adobe's efforts. Plus, with CC, the user is left empty handed should they opt out of the subscription.
CC ensures Adobe will profit ... users? ... not so much ...
While users do receive something for thier monthly stipend to Adobe ... the traditional partnership of vendor and end user, the scales have tipped decisively in favor of the vendor.

My macbook pro would play a CD when I first got it, but now it will not.

When I first got my MacBook Pro it would play my CDs and DVDs. Now it will not. I am very frustrated because when you pay for an Apple product you expect it to do the basic things it is supposed to do!
Why will it not play CDs now? I have had this macbook only about 6 months.

Apple does not read here.
If you want Apple to know send feedback
http://www.apple.com/feedback/iphone.html
I also have iPhone 5s on day one and it's working since. When it's not registering, I just clean the Home button and it works straight away.
Did you try when registering fingerprint using all angles? It should learn the more you use it.
Did you clean the sensor with a soft cloth?
http://support.apple.com/kb/HT5883

HT5312 Well what if your iphone is stolen and someone hacks you iTunes account and you have money on the account? It's not fair that I have to suffer. I made my iTunes account when it first came out I was like 12 and don't remember my security answers

I need help my iphone was stolen last week and some how the person who stole it got my iTunes stuff. I need to change everything so that I can buy stuff for my phone. Please help I don't remember my security question answers ( I made this account when I was like 12)

Hi Steelersgirl004,
Thanks for visiting Apple Support Communities.
I'm sorry to hear that your iPhone was stolen last week. If it seems like your Apple ID (iTunes Store account) was compromised, see this link for help with contacting Apple for help:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
This article also has information that can be helpful:
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
All the best,
Jeremy

Hi I brought my ipad1 when they first came out in 2009 or 2010 now I would like to download the music I purchased in 2009/10 but can't remember my sign in details?

Hi I brought my iPad1 in 2009/10 now I have an ipad2 I would like to transfer my music from my old ipad1 to my new iPad2? But since it was such a long time ago and i was living overseas then, I cant remember my details or email address i used or account I used when I purchased my music back then?.....
What do you suggest I do? Thank you.

I would start here with iTunes Store Support.
https://expresslane.apple.com/Issues.action
Click on Account Management and give them the details of what happened. Technically, you cannot trnasfer purchases to a new ID but ask them to assist you in changing the Apple ID and see what they say. You probably changed you email address in that time and you can change the email address associated with the ID without creating a new ID.

My iPhone 5c keeps turning off it or just going to the shut off screen, also I have a pressure crack inside my phone. This isn't the first time this has happen the within the first 2 months of getting the 5c (I got it when it first came out) did this

Like I said in the question it won't stop trying to turn off and this isn't the first time this has happen. Please help me

Hi FayeeSavvy,
Welcome to the Apple Support Communities!
If there is a crack in the display on the iPhone, I would definitely get that repaired first. Please use the following link for information on the repair process.
iPhone Screen Damage Repair - Apple Support
http://www.apple.com/support/iphone/repair/screen-damage/
Have a great day,
Joe

HT201304 My iPod touch let me download apps because it's not iOS 6 or a 5 but my version is 4.2.1 n I got mines when I first came out

My iPod doesn't have the software for the iOS update
To download apps and it doesn't let me on some of them cause I have to have a higher
iOS

A second generation iPod touch can't be updated past iOS 4.2.1 or run applications which require iOS 4.3 or newer. Unless you have older versions of them on a computer or in a backup, you can't use them on it.
(81028)

I installed Snow Leopard when it first came out but now my mac says it has os x 10.5.x. Where did snow leopard go?

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