I installed the cloud before using my dad's account name. I used the PS trial and then i decided to buy the suite. but the cloud keeps automatically keeping his name. Which doesn't let me download anything to my computer as more than a free trial. I unins
Accounts just don't seem to sync.
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
Similar Messages
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I see the ink deal buy two get one then i decide to buy this deal. but i only get two inks !!!!!!
I feel so angrey !!!Hi,
You need to order three (3) and when you checkout you will only see that you are being charged for two.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT -
Im trying to purchase the new lion software and the app store keeps telling me that the there is an error what do i do?
Install the Mac OS X 10.6.8 Update Combo v1.1
It's ok to do this even if you are already running v10.6.8.
Restart your Mac after the combo is installed.
Try downloading Lion. -
Appstore doesn't let me download anything
the problem is that im trying to buy a 6.99usd app and i have 18usd but when i want to buy it appstore show me a chart that says to contact itunes support because the transaction cannot be completed
help!!Contact iTunes like the message says:
Apple - Support - iTunes - Contact Us -
Why can I not download apps on my iPod? I had to erase the memory now it keeps saying I have to agree to new terms and policies but it won't download that will just keep popping up.Why won't my iPod let me download anything? Ever since I downloaded iOS6 awhile ago it was acting up I had to erase my whole iPod now every time I hit download on an app it keeps saying I must agree to knew terms and policies every time I hit download.
I'd like to know who Marlene is....oh wait, it was a mixup.
I suspect these posts will be deleted.
It's every software company's answer to everything - upgrade to the latest version.
And for good reason, the bugs they know about get fixed, while introducing new ones. Not on purpose, of course, it just happens. -
I cannot use my Ipad because Im getting a pop up asking for my Apple ID password but when I enter it the pop up just keeps coming back and doesn't go away. It pops up every second it doesn't let me do anything on my Ipad not even turn on WiFi! The account and pasword are correct in fact I can use them fine on my Iphone. I have tried restarting my Ipad and turning it of, it doesn't work! What is happening and what can I do to fix it?
Same problem for me.
1. Cannot connect to wifi as icloud password pop up keeps appearing.
2. tried deleting account. UNable to do so.
3. tried resetting password by logging into apple id through desktop as mentioned in one of the responses in another thread. Unfortunately the apple id to be reset is the same as being prompted by icloud and hence unable to reset the same.
Feel like breaking the **** ipad into bits. Stupid of apple to let such a bug in and not offer support !! -
So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!
If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
My Mac wont let me download anything, even software updates. it runs the whole download then restarts but tells me an error has occurred.
Please help! Nothing will download and i have a loading bar on start up!!!
The mac hasn't ever given me any problems, it has been since plugging my new iphone 4s into it,
As i havent had internet at my home for quite some time i dont know whether the fact the iphone was at a much newer version than the mac it confused itself????? help me please!?Hi there,
If you go to the Apple equivalent of: Appdata\Roaming\Apple Computer\iTunes\iPhone Software Updates (sorry am a mere PC user )
If there is a file titled iphone1,22.1_5F136Restore then try deleting it and then running iTunes without your iPhone attached.
Go to the menu and select Help/Software Updates which should then notify you that there are updates and allow you to download them in advance of restoring.
Hopefully this will download the update. Once completed attach the iPhone and restore.
Hopefully this might sort your issue out.
Ciao -
On my ipod touch i bought some music but when i go to download it on my pc it just comes up as downloaded and doesn't let me do anything with it.As in it w'ont let me download it or anything like that.
Make sure you have signed-in your iTunes and authorized the computer.
Go to iTunes menu EDIT > PREFERENCES > DEVICES tab and check the Box "Prevent iPods, iPhones and iPads from syncing automatically then OK.
As long as you don't sync your devices, iTunes will not wipe out music from your iPod. Now connect your iPod and do the Purchase transfer only. -
My appstore wont let me download anything. It says i have to agree to the terms and i agree and again it pop up the same thing over and over! Please help me
I thought i was the only one!! but its happening on my ipad! and i dont even want to try on my iphone uhhh its annoying!
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I have a laptop (2010) with Lion OS and tried to install Mavericks and part way through the installation it quit and reverted back to Lion and the app store doesn't let me download Mavericks again. How can I resolve this?
Is your data backed up?
Are you running any non-Apple system optimization tools? -
ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help
Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.
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A pop up appeared and it doesn't disappeared even though I press the "ok" of the pop up and it doesn't let me do anything else. I can't even turn it off. What can I do?
This isn't the solution, but I would just let it run out of battery.
It would turn off on its own then just start charging it again
Hope this helped
-Griffin -
downloaded Adobe Pro trial, opened a PDF to convert to Word, doesn't let me doing anything?
Try being a bit more specific... What exactly did you try, and what happened when you did?
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Hi. My name is Kim. I was wanting to know if anyone has gone through similar experience. I redeemed a iTunes gift card that was given to me. I'm told by iTunes store to sign in which I do, but then it takes me straight to billing I enter the correct three digit security code, then what happens it tells me invalid Cvv. Could someone please tell me this what does my debit card have to do with my having a redeemed ITunes card to use, and why doesn't let me download my music. I use a iPhone 3GS. Thanks
Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card
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