I installed the latest version of Firefox and now cannot pull up my Gmail account. I keep getting an error message about a cookie problem.

I can switch to my IE site and it comes right up but never on Mozilla. I do not know a lot about cookies to try them and not cause a more serious problem.

* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
It shouldn't be necessary to reboot the computer to complete an update. 
Download a fresh copy of Firefox ([http://www.mozilla.com/firefox/all.html]) and do a reinstall of Firefox on top of the current version. 
You may need to do a clean install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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I just installed the latest version of Firefox and now the Google search engine won't work. Why?

I just installed Firefox 30.0 and now my search engine isn't working. Is there something in the new version interfering with Google search?

Are you using the Search box located at the top right corner of Firefox or the actual Google homepage?
I see that you have a user.js file currently active in Firefox. It's only there if you or a 3rd party program created it otherwise it's not normally there.
You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:
*Help > Troubleshooting Information > Profile Directory > Show Folder
or
*Go to '''about:support''' and click Show Folder next to Profile Directory.

I just updated to the latest version of Firefox and now I can no longer download facebook videos with realplayer as I formerly could. How can I downgrade to my previous version of Firefox?

Question
I just updated to the latest version of Firefox and now I can no longer download facebook videos with realplayer as I formerly could. How can I downgrade to my previous version of Firefox?

Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help

I installed the latest version of Firefox and it opens to google. I would like to use my old Sbcyahoo home page as the default page. How do I change

I installed the latest version of Firefox. The home page is now a google search box. I would like to use my old sbcyahoo desktop with its icons. I am unable to make the change.

Oops. I could have been more clear, sorry.
TOOLS > OPTIONS > GENERAL tab
Under Start-up at the top of GENERAL, you have an option to type in the url or use the tabs to set your homepage to the current page.
Go to your chosen site, open OPTIONS and click 'Use current page.'
Sorry for the shorthand version previously. I blame the cat.

The other day I had downloaded the latest version of Firefox and now none of the icons for the different websites I normally go to are there?

As I said, the other day I had downloaded the latest version of Firefox and after doing so none of the icons for the different websites that normally go to are no longer there. Websites such as MSNBC, MSN, Most visited, that entire strip is no longer visible. I tired resetting Firefox and still nothing. Can anyone tell me how to get them to appear again? It's a hassle every time that I want to go to one of those sites I have to type it in the search bar, instead of just clicking on it as I did before. Please keep in mind if you answer, that I'm still learning about these things called computers and not very well versed in some of the things that you experts know:) Thanks

On Windows XP Firefox shows the menu bar by default and not the orange Firefox menu button that is shown when the menu bar is hidden. 
The menu bar is the toolbar at the top that shows menu items like File, Edit, View, History, Bookmarks, Tools, Help. 
You can press the F10 key or tap the Alt key to bring up the "Menu Bar" temporarily in case this bar is hidden (View > Toolbars or Firefox > Options).
The Navigation Toolbar shows the Back and forward button and the input field where you type the address of a site that you want to visit (aka location bar) and also has a search bar where you can type items that you want to look up with a search engine (Google).
See also:
*https://support.mozilla.org/kb/how-do-i-get-firefox-button
*https://support.mozilla.org/kb/Menu+bar+is+missing
*https://support.mozilla.org/kb/Browsing+basics
*https://support.mozilla.org/kb/Tabbed+browsing
You can attach a screenshot in case you still have problems with the toolbars to show what you want to change.
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.

I tried to install the latest version of Itunes and now I cannot open it because I receive a message that says this version is corrupt It says to reinstall and I have no idea what to do Any help is appreciated

I tried to install the latest vversion of Itunes and now I cannot open it because it says this version is corrupt and I should reinstall it. I have no idea what to do. Any help will be appreciated. Thanks

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

I installed the lastest version of Firefox and now Wisestamp will not work. Will this be addressed?

I upgraded to the latest version this morning and now I can't get Wisestamp to work. The 3D bookmarks are now not working as well. Will there be fixes to these issues?

You'll have to start from the command line see [http://kb.mozillazine.org/Command_line_arguments http://kb.mozillazine.org/Command_line_arguments]
firefox.exe "about:blank:

I keep trying to install the latest version of firefox and it's not working

I'm running firefox 3.something, I think, and I keep trying to install the latest version on my mac. I go through saving it, opening it, dragging the icon to my apps file...and when I drag it to my apps file it takes a few seconds to do *something*, pings at me and then...nothing after that. I try to open it and it tells me I have to close firefox first, so I do (restart even) and when it opens again it still opens the old version.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Just installed the latest Version of Firefox and it wont play any videos or games? Help, so tired and frustrated with this web browser.

I just installed the newest version of Firefox version30. It wont play videos on youtube but i figured out what to do to fix that (change to "never activate" on Shockwave Flash add-on in plugins).
But if i leave that setting on then the game that i try to play on Facebook tells me turn on flash and when i do i still get a blank screen on FB. What do i need to do?
Im sure theres a simple answer. Ive tried at least 6 different things by reading others solutions and they have not worked. I dont get why why im still having problems WHEN I JUST FRESHLY INSTALLED THE NEWEST FIREFOX AVAILABLE FROM YOUR SITE!!
These annoyances are exactly the reason I and many others have left Firefox for Chrome after being loyal for many years. Help please!

Try to set the Flash plug to click-to-play by setting the permissions for Flash to "Ask To Activate" in "Firefox/Tools > Add-ons > Plugins". That way you can activate the Flash plugin when you need it via the Lego block icon on the location bar.
Also, I don't even see Flash listed as installed on Firefox. Are you sure you have it installed? Try downloading it from the below site
*get.adobe.com/flashplayer

I installed the newest version of Firefox and now it wont run with my current Mac version

How do I get my firefox to run with my version of Mac??

It's not the Mac that's the problem, it's your OS. For Tiger you can only use FF v3.6.13 which is the last version for PPC Macs and Tiger.
If you want to go any higher you will need to upgrade to Leopard or SL or you can download TenFourFox G5 which is what I use on my Tiger G5 iMac. It's actually FF for PPC Macs and those who are still using the older OSes.

Downloaded the latest version (8.0) and now cannot connect. Instead I get this message: Unable to connect

Every time you guys have an update there is a problem. Now I cn't connect! I am writing you using IE. Maybe I should just stop using Firefox! When trying to connect I get the following error message:Unable to connect
Firefox can't establish a connection to the server at www.google.com.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

I just wanted to post that I found my I-pod cache file and deleted it and now synchronization works fine, so no need for anyone to post an answer to this. Thank you very much.

I installed the latest version of Firefox last night. It worked 3-4 times flawlessly. Now, it crashes at startup and gives me a box with crash detail report. How can I fix this?

I have a brand new HP dv8t laptop that is straight from the manufacturer 2 days ago.
Last night, I attempted to download and installed the latest version of Firefox. After installing, it worked great for an hour or so (3.4 different sessions).
Then, this morning when I came back to the computer, Firefox crashes at startup and gives me the option of finding a solution online or quitting the program.
How aggravating!
I have installed this same version on 2 other computers that I own, without any issue.
I have attempted to uninstall Firefox from the dv8 and reinstalling, to no avail.
I cannot find the crash report, but I do this see this message once the app crashes:
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 1.9.0.3399
Application Timestamp: 49f1091d
Fault Module Name: StackHash_5701
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 4000001f
Exception Offset: 046b75ba
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 5701
Additional Information 2: 5701071bdc29491833a7ab96965d1870
Additional Information 3: c8d0
Additional Information 4: c8d0e80632ad4cc967a76f7e9c35ca44
Please help! I cant stand iE anymore and I'm so lost without Firefox!

You might try using the add-on 'NoSquint' which allows numerous zoom options specific to each page you visit & keeps your settings - https://addons.mozilla.org/en-US/firefox/addon/nosquint/
If you want to go back to 3.6x, you will find it here:
http://www.mozilla.com/en-US/firefox/all-older.html
In most cases you can simply "upgrade" (meaning downgrade) directly from the installation. It would be a good idea to save your passwords & bookmarks just to be on the safe side.

Firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to s

firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
== This happened ==
Every time Firefox opened
== after loading firefox 3.6.6 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

I inadvertently deleted and emptied the trash bin on Firefox. I have a MAC OSX-VERSION 10.4.11. How can I re-install the latest version of Firefox that is COMPUTER FRIENDLY for the MAC OSX Version 10.4.11? I appreciate any help.

I inadvertently deleted Firefox and emptied the trash bin. I believe it was version 3.5. I have a MAC OSX 10.4.11. After several futile attemps how can I re-install the latest version of Firefox compatible to my MAC system? Thanks!

As of Firefox 4.0 and newer the Firefox builds from Mozilla requires both Mac OSX 10.'''5'''+ and a Intel.
Either you can use 3.6.19 from http://www.mozilla.com/en-US/firefox/all-older.html
Though for you 3.6.18 will be safe also as 3.6.19 was to workaround a font crashing issue on 10.7 Lion that was not fixed in time on Lion before release. http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.18/mac/ and pick your language and download the Firefox 3.6.18.dmg

I have instaled Windows 7 64bit Enterprise edition and installed the lastest version of Firefox and it freezes every time i launch it. Please help me.

I have instaled Windows 7 64bit Enterprise edition and installed the lastest version of Firefox and it freezes every time i launch it. Please help me.
4d4aae27-34ee-4620-b349-c03002813b2003-Jan-1312:30 AM
54e24e0e-dfc4-466b-a347-4bd95536773e03-Jan-1312:30 AM
22d351d2-6461-4f33-9fbd-6d31f769e73103-Jan-1312:30 AM
8a8da99b-335e-43bb-aa12-4634aa0b431003-Jan-1312:30 AM
a15bb095-aeb9-44e1-a79c-1a17cee207d503-Jan-1312:28 AM

None if these crash reports seem to have been send.
Do you have crash reports with a "bp-" prefix that were submitted and that show a crashing thread?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

I installed the latest version of Firefox and now cannot pull up my Gmail account. I keep getting an error message about a cookie problem.

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