I installed the update and now my firefox is very slow and mixing up everything I press on the online college web site I have been using just fine since Feb. Now it won't download the stuff I need and turns the pages white. Help

Firefox is extremely slow and I am having trouble opening my college web site.

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Hi, I have been using CS5 for a while now, but had to wipe my computer clean last night and now am unable to re-install my adobe on the same computer. Help please.

Hi, I have been using CS5 for a while now, but had to wipe my computer clean last night and now am unable to re-install my adobe on the same computer. Help please.

Can you describe more about what you summarize as "unable to re-install my adobe on the same computer." ? What actions do you take and what results? What messages do you get? Are you able to install it on a different computer?
Since you use the word "same", it might be a case that you do have another machine that the install is functional on. If so, or even if you installed a couple of times on the same machine, it might be a case where your activation allowance has been used up and you need to have them reset. If you contact Adobe Support thru chat you can ask them to reset your activations so that you have the two allotted to you available again.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my inf

I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my info was gone and only "TRIAL VERSIONS" of CC apps were available. I paid for this software. I need to be able to download it again.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

I already have Adobe reader installed and have been using it. I am now being asked by my banks to ac

I already have Adobe reader installed and have been using it. I am now being asked by my banks to accept the end user license agreement. How do i access this ?

Did you launch the Adobe Reader application separately (outside of the browser) and accept the EULA?

I have been using Adobe Photoshop since 1998. I recently replaced my computer and placed the Adobe Photoshop 5.0 CD in to install, and found that could not load the software, and referred me to Adobe. What should I do?

I have been using Adobe Photoshop since 1998. I recently replaced my computer and placed the Adobe Photoshop 5.0 CD in to install, and found that could not load the software, and referred me to Adobe. What should I do?

According to this forum post from the time of the shutdown, it is only those directly affected.
Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products
Here is a list from that link
If your software is affected by the activation server shut down then you will receive an error that the Activation server is unavailable. The specific affected products are as follows:
Acrobat 7.0 - Windows
After Effects 7.0
Audition 3.0
Captivate 1.0
Contribute 2.0
Contribute 3.0
Creative Suite 2.0
Director MX 2004
Dreamweaver MX 2004
Fireworks MX 2004
Flash Paper 2.0
Freehand MX
GoLive CS2
GoLive 9.0
Illustrator CS2
InCopy CS2
InDesign CS2
Macromedia Studo MX 2004
Photoshop CS
Photoshop CS2
Photoshop Elements 4.0
Photoshop Elements 5.0
Premiere Pro 7.0
Production Studio Premium

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my songs were stopping short of finishing.

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my albums songs were stopping short of finishing. They just stop and go to the next song. Any solutions?

I have experienced the same problem on my my iPad1, my former iPhone 4 my laptop and even my new iPhone5 though I had really hoped that the new phone and IOS would solve the problem. About 5% of the songs are affected and the stoppage can range from seconds short to a minute and a half. The file shows more of the music left, but it stops playing and goes to the next song. Very aggravating. Appears to happen on purchased and uploaded music.
Any help Apple?

Even though I have repaired, deinstalled and reinstalled itunes, the assitent still tells me that I can't burn or import music due to an incomplete installation... I have been using itunes for years now and never had a problem...who can help??? thx

Hey everybody,
even though I have repaired, deinstalled and reinstalled itunes, the assitent still tells me that I can't burn or import music due to an incomplete installation... I have been using itunes for years now and never had a problem...who can help??? thx

check out this support article.

Have been using your products since 1984. Very sorry I upgraded to Mountain Lion. Time consuming AND wiped out 2007 Quicken. I guess it would have been too much trouble to have red flagged this situation ahead of time. Out of business, literally.

Have been using your products since 1984. Very sorry I upgraded to Mountain Lion. Wiped out all my old applications. Out of business until I get this fixxed. Can I go back to previous operating system? Time Machine?

Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.
In the future:
Before upgrading consider:
Don't upgrade if you are in the midst of important work. Wait until you have finished.
If you are having problems with your computer get them sorted out before you upgrade.
Verify that any mission critical software will be compatible with the upgrade.

Please help I have to update my clients site tonight I have been using muse subscription since Nov 19, 2012 An unexpected error occurred.An unexpected error occurred processing your request. Please try again later.I-2

please help I have to update my clients site tonight I have been using muse subscription since Nov 19, 2012 An unexpected error occurred.An unexpected error occurred processing your request. Please try again later.I-2

Hi Carey,
Please refer to this trouble-shooting guide for the error that you are getting, An unexpected error occurred I -200
- Abhishek Maurya

My usb that i have been using on my computer for a while suddenly stopped working, but is still glowing and letting me know that it is connected, but not showing up in disk utility

my usb that i have been using on my computer for a while suddenly stopped working, but is still glowing and letting me know that it is connected, but not showing up in disk utility

Either the physical drive or the enclosure electronics has failed. The light you are seeing is powered by the USB connection, the power, electricity, all USB ports put out. That doesn't mean the actual physical hard drive or the USB to SATA bus electronics are working properly. If it doesn't show in Disk Utility then it is DEAD.
Most of the time it is the enclosures electronics that fail. Removing the physical drive from the enclosure and put it in another enclosure or using a SATA to USB adapter, one that has it's own AC power supply, might allow you to get the files off the drive.

I downloaded the latest version of Pages 5.0 and have been using it for days. Now, when I try to open documents created with this version, I'm advised that I need latest version of Pages to open. What's going on?

First time user. Need help. I downloaded latest version of Pages 5.0 and have been using it. Now, when I try to open documents created by it, I'm advised that I have to downoad Pages 5.0. What's going on?

You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter

Latest update has my safari/firefox running very slow

I did the latest software update Monday night, and now my safari and firefox are very slow to load. I have raised the memory storage to 100 MB, tried the proxy thing (didn't work, so I put it back to where it was), tried clearing the cache, and I don't know what to do. I have a router with specific numbers, so I can't change that on the TCP thing.
Please help.

hawknelson wrote:
I added the DNS numbers and safari is working, but what about my slow Firefox?
Your system uses DNS for its internet connection, so if it helps Safari it should have the same effect on Firefox. If Firefox is having problems when Safari is not, that's a problem specific to that program and you might want to pursue that on the forums dedicated to its support.

I have been using Adobe Photoshop Elements 11 for two years. I got a new printer and installed it although I did not remove my old printer from my computer. I used this program and my new printer for quite a few months, but today I deleted my old printer

I have been using Adobe Photoshop Elements 11 for along time now. When I first used the program I had a different printer than I have now. Although I changed printers I never removed the software from my old one. Now this was never a problem until today. When I choose a printer I still had option to use the old one but always chose my new HP Envy 5530 and Adobe never had a problem printing from that new printer. However today I decided to remove my old printer from my computer and now my Adobe cannot find my new printer. How can I make it find the HP printer?

Try this --
Go to the bottom of the link I gave you, and you will see
click that link and then click the chat button to talk to an Adobe agent

Can no longer buy medicines online at web site. Have taken all the steps I know of re cookies, etc. Need halp.

At my medical supply web site when I try to purchase a prescription and put it into the "shopping cart," the message comes back repeatedly, "Shopping Cart Empty." Cked with the web site. They say they cannot replicate the error. Also, Firefox no longer remembering my passwords for certain web sites.

Before you try anything else...did this "break" happen right after upgrading Java? Because there have recently been a number of issues with Java, so it's entirely possible that what happened is that Java was disabled.
I'd suggest the following:
1. Reinstall Java 7 (the latest version).
2. Open the Java Preference Pane in System Preferences and make sure that under the security settings you check the box to enable Java in the web browser. The recommended security level of "high" should be fine.
3. In Safari's preferences, under security, ensure "enable Java" is checked.
Then try the web page again.
If that doesn't work, then maybe it's time to look at reverting; there are really few cases where a Java 6 compatible application is not also compatible with Java 7.
Given the current security problems with Java, you should keep it disabled in Safari when you are not explicitly needing it (such as to run this application).

HT6114 I cannot get osx downloaded. my child needs to work with pages. Help

I cannor get OSX downloaded on my computer. My child needs to work with pages and we cannot update.

Check to see if your Mac supports Mavericks (assuming that's what you're trying to install since you're in the Mavericks forum).
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space

I installed the update and now my firefox is very slow and mixing up everything I press on the online college web site I have been using just fine since Feb. Now it won't download the stuff I need and turns the pages white. Help

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