I installed the upgrade and now itunes can't find my library and doesn't recognize my devices. Using Windows 7. Any help?

Help!!! I installed the 10.5 update and now itunes can't find my library or recognize my devices. Running on Windows 7.

For moving your iTunes library, I recommend this method...
Assuming you use the iTunes default settings where iTunes copied added items to your iTunes folder and organizes your library (meaning - everything is all self contained in the iTunes folder), then all you have to do is drag & drop your iTunes folder (not just the iTunes Music folder you find inside the iTunes folder) to the external drive and copy the entire thing.
If you want to test that it worked or would like to actually start using it from that location instead, use these instructions when you start iTunes to point it to the new location...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
If you are just testing, then close iTunes after you verify it works, and restart iTunes again with the same instructions and point it back to your internal drive (original) location.
Back up your iTunes library by copying to an external hard drive
http://docs.info.apple.com/article.html?artnum=307074
Patrick

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I moved all my music from c: drive(because it was full) to an external harddrive and now itunes can't find any of my music. Is there a way to get Itunes to find music on external drive without having to place all the music back onto the c: drive? Thanks

I moved all my music from c: drive(because it was full) to an external harddrive and now itunes can't find any of my music. Is there a way to get Itunes to find music on external drive without having to place all the music back onto the c: drive? Thanks

Hopefully you moved the entire iTunes Media (or iTunes Music) folder to a new path on your external drive. Copy your iTunes library folder out to the root of the external drive, e.g. X:\iTunes (where X: is your external drive), then move the media folder inside it. Hold down shift as you start iTUnes and keep holding untila asked to choose or create a library. Choose the library at X:\iTunes\iTunes Library.itl. Should all be good.
Failing that, download and run my FindTracks script and point it at the new location of your media folder.
tt2

Bought new HD and now iTunes can't find my music

I just bought a new FW HD, WD My Passport. I copied all of my music from my old USB 2.0 HD to the new one and now iTunes can't find all the songs. It'll play probably 40 or 50 songs but the rest of them show the "!" next to the song name. Right now the only thing I can do to show iTunes where the songs are without having to rebuild my playlists is to manually point it to each individual song but since but that would mean pointing it to over 14,000 songs......... I DID go in to the preferences and changed the folder location to the new HD and it still won't find the files. But strangely enough, when I have the old HD plugged in, as well as the new one, it'll play everything just fine, checking the preferences shows that iTunes is pointed to the new folder but "Get Info" on individual tracks shows iTunes finding the file in the old HD, unplug old HD and files cannot be found. Why doesn't the **** program look where I want it to and what do I have to do to fix it? I know my description here isn't crystal clear so I'll gladly answer any question to help clear it up a little. ANY help is very much appreciated as I do not want to spend the next 3 weeks teaching iTunes one song at a time. Thank you.
Chris

For moving your iTunes library, I recommend this method...
Assuming you use the iTunes default settings where iTunes copied added items to your iTunes folder and organizes your library (meaning - everything is all self contained in the iTunes folder), then all you have to do is drag & drop your iTunes folder (not just the iTunes Music folder you find inside the iTunes folder) to the external drive and copy the entire thing.
If you want to test that it worked or would like to actually start using it from that location instead, use these instructions when you start iTunes to point it to the new location...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
If you are just testing, then close iTunes after you verify it works, and restart iTunes again with the same instructions and point it back to your internal drive (original) location.
Back up your iTunes library by copying to an external hard drive
http://docs.info.apple.com/article.html?artnum=307074
Patrick

Updated music files on my hard drive and now itunes can't find path.

I updated my music files on my hard drive and now iTunes can't find the path. too many to manually do. can itunes refresh or should i delete all itunes music files and re-import?

Once a track is in your iTunes library, you should not touch it except through iTunes. But I guess you know that now.
iTunes, to answer your question, cannot "refresh." If you re-add those files to your library, iTunes is unable to match them with the existing library entries, and will create a bunch of duplicate entries. This is a longstanding shortcoming of iTunes (and the source of lots of traffic on this fourm).
If there are "too many to manually" reassociate, then starting over, in the sense of deleting and then re-adding, may be a good plan.

My pc was wiped clean and now i can not find my photoshop and elements programs that I have downloaded from adobe help

my pc was wiped clean and now I can't find the photo shop and elements that I own on adobe do re-download them please help.
Thanks
Teresa Napper

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Updated my itouch gen 4 32g to Ios 5 and now itunes can't find music files

I did a search and could not find anything about my specific issue. I was hoping to get some help if possible.
So I did the update to IOS 5 and everything went fine..........except for one thing. I have all my music stored on an external hard drive so I changed the media folder location to my external drive. When I did the update IOS changed the location to "C:\users\name\music\itunes\itunes media folder". I figured this is why itunes could not find the files. So I switched it back to my external drive and it still could not find my music files. The weird thing is that I can sync it and it won't delete the music from my ipod. All of the music is still on the ipod but not on itunes. I know I can manually go in and find all the folders but I REALLY don't want to have to do that. I have done it before and it took 7 hours. Since I don't use all the files I can't just drag the library over and problem solved.
One other strange thing that happened: After I did the update I downloaded an app off of the the appstore in itunes. This is the first app that I downloaded off of itunes and not straight off my ipod. I then recieved an email from apple saying it had been downloaded on a computer or device not associated with my apple id (which makes no sense seeing how the id on my ipod is the same as on itunes).
If anyone has a suggestion on how to fix the music problem, I am all ears. Thanks.

Once a track is in your iTunes library, you should not touch it except through iTunes. But I guess you know that now.
iTunes, to answer your question, cannot "refresh." If you re-add those files to your library, iTunes is unable to match them with the existing library entries, and will create a bunch of duplicate entries. This is a longstanding shortcoming of iTunes (and the source of lots of traffic on this fourm).
If there are "too many to manually" reassociate, then starting over, in the sense of deleting and then re-adding, may be a good plan.

I've moved my music folder and now iTunes can't "find" my music

I recently moved my iTunes folder of music (46 gigs) from an external drive back to my iMac's internal drive. The music files are all on my iMac now (in the music folder), and I've changed the preferences in order to map iTunes to the new location. But when I attempt to play most of the songs, iTunes will give me a message saying the song could not be found, and I have to manually locate each song in order for iTunes to play it.
There seems to be no commonality to the problem either. For the "compilation" albums, I can kinda understand why I would have to do this. But I'm having to do it for single songs, full and partial albums, and even iTunes-purchased songs.
1) Why is this happening?
2) Is there a way to batch-process this requirement to map ALL the songs for iTunes so I don't have to do it for every other song file in my 46-gig folder?
3) Once I finally do "find" all the files for iTunes, will I face the same problem when I move my music back to another external drive in the future?
Thanks in advance for any advice.

I see. For your future benefit, here is the "canned" response I usually post for people trying to move their library to an external drive...
Assuming you use the iTunes default settings where iTunes copied added items to your iTunes folder and organizes your library (meaning - everything is all self contained in the iTunes folder), then all you have to do is drag & drop your iTunes folder (not just the iTunes Music folder you find inside the iTunes folder) to the external drive and copy the entire thing.
If you want to test that it worked or would like to actually start using it from that location instead, use these instructions when you start iTunes to point it to the new location...
How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/HT1589
If you are just testing to make sure a backup copy works and still want to use the internal location, then close iTunes after you verify it works, and restart iTunes again with the same instructions and point it back to your internal drive (original) location. Otherwise you are all set to use the library from the external location.
Additional info...
Back up your iTunes library by copying to an external hard drive
http://docs.info.apple.com/article.html?artnum=307074
Cheers,
Patrick

I updated to mavericks and now i can't find my library or download updates

I updated to mavericks then had to use migrate assistant and it added two users. One was a new User that I had to delete and the Old user that was the original had all the files and information. Now I cannot find my Library from my finder window and I cant download any updates, it will find the software then attempt to download the software then quits and says their is a network problem. It does this for my CS5 extended program and my printers. Any suggestion would be greatly appreciated.

Let's verify your base install is OK by testing in a new User. I have a suspicion the failed update and Time Machine recovery then update again has left your system in an unstable state.
First uncheck Network settings in System Preferences.
CREATE A NEW USER
Go to System Preferences --> Create a New User in Users & Groups (Accounts. in SL) Make it admin. Switch to the New User by logging out under the Apple in the Menu Bar.
Log into the new User. You can skip the Apple ID setup.
Go to System Preferences and see if you can setup Network settings.
Test for the issues you've been seeing.
Do you still see the issue?
If yes, then the problem is with your base files.
If no, then the problem is in your User's folder.
Let me know what you find in the new User.

I accidentally deleted QuickTime from my computer. Then I did a system restore and retrieved it. Now Itunes can't find QuickTime and will not open. Is there a fix for this without my Ipod?

I accidently deleted QuickTime from my computer. Then I did a system restore and retrieved the program. Now Itunes can't find QuickTime and will not open.Is there a eazy fix for this without using my Ipod? Ihave 6K songs in Itunes that I can't get to.
Thank You
T-BILL

Hmmm. There's a couple of things that might be going on with that one.
Let's try an uninstall and reinstall of QuickTime first.
If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
http://support.apple.com/kb/DL837
Does your iTunes launch properly now?

On Windows 7 PC, got the "upgrade iTunes" notice, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"

On Windows 7 PC, got the "upgrade iTunes" notice this morning, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"
I wasn't paying attention so I don't know the precise error I got on the upgrade failure.
All other iTunes upgrades have been fine...no brainers. Done several on this W7 PC.
If I re-download and install a fresh iTunes I assume I will lose my library...true? Can I find and save off my library so I don't have to "discover" all my music which is scattered all over the PC and a 1T attached USB drive.
Or is there some way to get the iTunes upgrade to successfully restart and install correctly?
Help!

Hello there, Konami84.
The following Knowledge Base article provides some recomendations for troubleshooting:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Hard drive packed up, but had Time Machine backup. I installed new sad and upgraded to Mountain Lion., but I can't find iPhoto library and photos or iTunes songs? Is there an answer to this? Graham

Hard drive packed up, but had Time Machine backup. I installed new ssd and upgraded to Mountain Lion, but I can't find iPhoto library and photos or iTunes songs? Is there an answer to this? A backup run did not install either photos or songs. Graham

Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue!

My Mac will not allow me to downlode the latest iTunes and now I can not connect my phone and computer. THis is very frustrating! HELP!!!

My Mac will not allow me to downlode the latest iTunes and now I can not connect my phone and computer. THis is very frustrating! HELP!!!

Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
Even my 12 year old Mac lets me download the newest iTunes. Of course I can't install it but any computer can download the installer files so we need to know precisely what you are trying and what error messages you are seeing.

HT204370 I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

I synced my ipod to my laptop and now I can't find my music on my ipod it's all gone and some of the songs I purchased thru itunes

I synced my ipod to my laptop and now I can't find my music help. I called the support but was told that that help expired. I did not even know I had that offered to me HELP!!!!

You may be able to redownload your iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
BTW, did you sync to the laptop before? Yu can only sync to one iTunes library. If you sync to to another library the iPod will be eerased and it contents replace with what is in the iTunes library on the computer.

I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked

I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked.
It worked just fine last weekend. I have windows 8.1 and a brand new pc, new iPod also, the new Nano. now after the update today, iTunes says iPod has been detected but could not be indentified properly. I can see it in windows. I tried the reset on the iPod also. what else can I do?? HELP

uninstalled iTunes and all the recommended things
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I installed the upgrade and now itunes can't find my library and doesn't recognize my devices. Using Windows 7. Any help?

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