I installed Yosemite yesterday on my 2013 MacBook Pro and Word does not open anymore. Any advice/solution?
I installed Yosemite yesterday on my 2013 MacBook Pro and Word does not open anymore.v Any advice/solution?
How to completely remove Office for Mac 2011
Do it per these instructions, don't just put the apps in the trash.
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My macbook pro and ipad does not recognize my printer on my wireless network, but my pc does. How can I get my apple products to see it on the network so I can print wirelessly? My printer is a Brother MFC-J270W
try disabling email scanning for incoming mail.
One of the last things that occurs is the mail server and Thunderbird sign off on "where we are up to" and Thunderbird stores this state information in the popstate.dat file in your profile (there is one in each POP mail account folder). If the anti virus, or you for that matter, end the conversation a few seconds early that hand off does not occur and the popstate is not stored. -
Macbook pro retina display does not respond. Any fixes?
Macbook Pro Retina Display does not respond. Any fixes? I wonder if it overheated and shut down. Anyone else had a problem?
Kitsi,
try shutting the book for 1-min and reopen it.
Also found the combinations buttons fn-control-F7 to unfreeze.
good luck -
Hello. I just bought a refurbished macbook pro and it did not come with any disks. Do I have to make my own bootable backup disk?
Welcome to the Apple Support Communities
Open > About this Mac > More Info. Macs with OS X Mountain Lion or Lion don't have discs, so you have to reinstall Mac OS X through Internet Recovery -
Setting up my brand new MacBook Pro and it will not connect to the wifi network. Nothing wrong with the network which is happily working for my iPhone and iPad! Suggestions accepted for making this connection.
Fixing this is a two step process:
1) System preferences > WiFi/Airport ...
... check [√] Ask to join new networks
"Known networks will be joined automatically.
If no known networks are available, you will
be asked before joining a new network."
2) Remove unwanted networks from the list of "known" networks under
System preferences > WiFi/Airport > (Advanced) > | Airport/WiFi pane ...
Close the window and save changes. If no joy, do a restart to ensure you are playing under the new rules. -
I retorde my imac yesterday and bluetooth is not available anymore, any advice?
I restored my Imac yesterday and now can't use bluetooth anymore...it isn't not available and disappeared from menu prefrencessystem. Any advice?
You don't have an iMac PPC if it is running 10.9.1. PPC refers to PowerPC, which was the CPU architecture for pre-2006 Macs.
To re-enable Bluetooth preference, it is in Hard drive -> System -> Library -> CoreServices -> Prefpanes -> Bluetooth.prefpane. Double click it, and it should appear in your System Preferences.
The Bluetooth administrative utility is also found in Applications -> Utilities, and that may need to be run. -
Why does my iCloud email continually stall (hang) when I'm typing a message? I have a 2013 MacBook Pro and I'm running the latest version of Yosemite. This is the first time that I've been absolutely frustrated with an Apple product. Can you help me, please?
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I just installed Yosemite. iPhoto is gone, and Photos does not open. Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US. What do I do? Cannot access any photos.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I have a new MacBook Pro and every time I open Safari it locks up???
I have a new MacBook Pro and every time I open Safari it locks up???
Okay, then you have made a whole bunch of trouble for yourself. First, download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and then you can manually remove as many bits of PSE as you can find. Not only the application itself, but also in hard drive>library>application support>adobe. And go to your username>library>preferences and delete everything there pertaining to PSE. That library is hidden. To see it, click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account.
Then go here to download the installer and install it from scratch. You can never move an installed copy of PSE (except for the app store version):
Download Photoshop Elements products | 9, 8, 7 -
i lost every single thing on my macbook pro and i do not know how to recover my 77 gb of software data back to my computer how do i get this back?
thank youWelcome to the Apple Community.
Which software do you use to keep your back up. -
Good Morning,
I have a MacBook Pro 15" and my warranty just ran out! I partitioned my harddrive into two partitions, one with Snow Leopard and the other with microsoft.This morning I turned on my Macbook Pro and it will not boot into Snow Leopard. I shut it off took out the battery, reinstalled the battery. Then I put in the Snow Leopard CD and booted up to disk utility and The Snow Leopard partion would not show up?? I do see the microsoft partion.
I also rebooted holding down the shift key and still no Snow Leopard
Could you please tell me what I can do, what keys do I press on restart any advice to get Snow leopard back.
thank you.Have you restarted holding down the Opt key? That procedure should give you a gray screen with all of the partitions that exist. Then select the SL partition for boot. Also go to System Preferences and Startup Disk, unlock the lock and select the SL partition as the default boot partition, then relock.
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I just installed the free trial Adobe Acrobat XI Pro and it is not allowing me to freely convert a pdf to a word document????!!!! Why is this? Does anyone have this problem?
When you report a problem you should always try to include as much relevant information as possible. Saying "it doesn't work, help me!" is not very helpful to us, because there could be a million reasons for it not working... What exactly happens when you try to convert a PDF to Word? Are there any error messages? How exactly are you trying to do it? Also, what operating system do you use? What version of Word? What exactly version of Acrobat? etc.
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I have a new Macbook Pro but it does not have iDVD. How can I get this application?
I have a new Macbook Pro but it does not have iDVD. How can I get this application?
I have a new Macbook Pro but it does not have iDVD. How can I get this application?
If you are still within your 15 day return period. Call Apple they will sent out iDVD at no charge. (There are no realistic substitutes.)
Nicely explain that you may return the computer without iDVD. That usually does the trick. You MUST speak to a senior advisor to get a free copy. The first tier people cannot do it.
408-996-1010
800-692-7753
If that doesn't work you can purchase iLife 11 (includes iDVD) on disk.
IDVD is a wonderful piece of software and well worth the low cost of $40.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
http://dealmac.com/lw/artclick.html?1,527850,1872219 -
after stacking my old macbook pro 15 " on top of my new macbook pro 15" my old mac book pro boots but does not open any programms. It is not in sleep modus. What can I do?
1. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own"
2.Reset PRAM. http://support.apple.com/kb/PH4405
Best. -
My MacBook Pro (Retina) laptop does not recognize my HP printers
My MacBook Pro (Retina) laptop does not recognize my HP printers. HP only has updates but not full drivers for Mountain Lion. Some articles say the compatibility might only allow me to print, but the scan feature won't work. I am attempting to use either my HP Color Laser 2840 and my HP Photosmart 209-B printers. I tried to reinstall the printer drivers, but HP doesn't have drivers to download for Mountain Lion OS.
Anyone else have this issue?Get your driver here:
http://support.apple.com/kb/DL907
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