I ipod touch was stolen.  Does the apple protection cover replacing it?

My iPod touch was stolen and I wanted to know if my apple protection plan covers replacing the unit.

Apple's Customer Support - in the US, (800) 767-2775 ...but I doubt they cover theft/losing the device.
If a c'card was used for the purchase, you might try there.
Good luck in any case.

Similar Messages

  • Ipod touch was stolen and does not have the Find my app how do I wipe the system.

    My Friends IPod touch was stolen today, the Ipod does not have the find my app.
    how

    lost/stolen                                     
    No app on the iOS device is required.                           
    - If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iOS device and have the device play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
    - There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My ipod touch wont move off the apple!

    when i turn on my ipod touch it will not go any further then the power up apple icon and it will stay there till my battery dies how do i fix this?

    try this, it worked for me this morning.
    our ipod touch was stuck on the apple
    i found this method after much serching on the net
    1.             Connect your device to yourcomputer and open iTunes.
    2.             Hold down the “Home”button.
    3.             Keeping “home” held in holdthe “sleep/wake” button.
    4.             Keep both held in until theapple logo shows
    5.             As soon as the apple logoshows release the “sleep/wake” button.
    6.             Keep the “Home” button heldin until the iTunes logo and a picture of the USB lead is shown.
    7.             Now release the “Homebutton and follow the instructions within iTunes.
    also i could not see the ipod on itunes but folowed the instructions and the computer found it
    this is the link to the site where i found the instructions
    http://leebialecki.wordpress.com/2008/02/12/force-restore-ipod-touchiphone/#comm ent-1491
    Message was edited by: clarefrombattle

  • My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly

    My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate

    If the thief enabled activation lock on the device, then there is nothing that can be done.  Only the password for the Apple ID that it is locked with can disable activation lock.

  • My ipod touch was stolen. I installed mobile me but never had to use it. When I try to locate it it just comes back saying "location services are disabled". Does that mean that whoever has it has disabled the service or that they havent connected to wifi?

    My car was broken into and my ipod touch was stolen. I installed the mobile me but have never had to use it. They renamed the ipod because when I sign in it says it is someone elses ipod...grrrrr!!!! It says location services are disabled. Does this mean that have turned off the locator settings or that they havent connected to wifi? I have been trying to locate it for 2 weeks now. Time to give up? Any info you could provide would be appreciated. Thanks!

    They've probably restored it by now and when that happens, any email accounts/mobileme accounts that were on it are not there anymore.
    I hate to say it, but you're most likely SOL.

  • My ipod touch was stolen, I'd like to remove all the content that was on it...

    So my iPod touch was stolen. I've finally come to terms with the fact that I'll never see it again.
    I'd really like to punish whoever stole it. I already changed all my passwords and billing information (it was stolen with my purse and I already changed my debit card). I signed into iTunes today and it says I have an outstaning balance. Whoever stole it must have tried to buy something before I changed everything. I'm already in the process of getting that taken care of.
    So I looked at my apps and realised that I don't need them any more so I deleted them. It made a note that the content would be removed from ALL my devices, which got me thinking. Is there a way that I can remove all the music from my iPod as well? I dont want them listening to all my awesome music that I bought. I know that if I remove all my music from my library it will take it away from my iPod, but from my computer as well. Does anyone know if there is a way around this? Maybe if I do delete it from my library but get it back somehow, like maybe saving it somewhere else? I know it's a little far-feched but I would feel a little better about some stranger using my iPod (that my brother gave to me as a birthday gift while he was away at the Navy) if they also didnt have access to all the music that he and I bought. Any sort of hints would really be appreciated.
    Thanks =]

    If you set up the Find My iPod service before the iPod was stolen, then if circumstances allow (the iPod is on, connected to WiFi, and the thief hasn't restored the iPod or otherwise disabled the service) you could wipe the device. If you didn't set up the service, though, then there's nothing you can do.
    I looked at my apps and realised that I don't need them any more so I deleted them. It made a note that the content would be removed from ALL my devices.
    I know that if I remove all my music from my library it will take it away from my iPod, but from my computer as well
    That only happens when you sync the iOS device to your computer. It does not remove anything from a non-connected iPod. So there's no need for you to remove your music, nor your apps, from iTunes on your computer since doing so has no effect on the stolen iPod.
    Regards.

  • My ipod touch was stolen and i need the serial number but i dont have the paper work on it or the box so how do i get it

    my ipod touch was stolen and i need the serial number but i dont have the paper work or the box, so how do i get the serial number?

    If you registered it, Apple can help you.  Give them a call.
    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • My iPod touch was stolen. Can you tell me how I can get the serial number from my iTunes account?, My iPod touch was stolen. Can you tell me how I can get the serial number from my iTunes account?

    My iPod touch was stolen. Can I get the serial number from my iTunes account?

    See the end of:
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                                                
    Reporting a lost or stolen Apple product                                        
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My iPod touch was stolen.. and recovered.. but the kid that stole it cleared my iPod and "made it his own".. it has a password that makes me unable to use it.  I have tried to restore thru iTunes but it won't let me without the password.. HELP !

    My iPod touch was stolen.. and recovered.. but the kid that stole it cleared my iPod and "made it his own".. it has a password that makes me unable to use it.  (He won't give up the password).  I have tried to do the restore thru iTunes but the "note" from iTunes says it is unable to restore without the current password.. is there anyway around this... HELP !

    You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • My ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

    my ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

    Try connecting the iPod Touch to your computer and restore it.  http://support.apple.com/kb/HT1414

  • My ipod touch was stolen and I need the serial number for the police report how can i recover it

    my ipod touch was stolen and i need the serial number for the police report how can i get that

    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Ipod touch was stolen can i wipe it

    ipod touch was stolen, can i wipe it remotely? does it have to be on?

    Yes it has to on and connected to the internet
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                         
    Reporting a lost or stolen Apple product                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • My Ipod Touch got stolen at the YMCA Richmond, VA. How can I located? I tried Icloud with no luck!!!

    IPOD Touch was stolen from my son, at the YMCA, 7540 Hull Street Road, N Chesterfield, VA 23235-5810. Does anyone know, how to locate it, if it's offline?

    Change your iTunes password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • HT204053 my ipod touch  was stolen

    Hi , Unfourtuntaly my Ipod touch was stolen when I went to get my 1993 corvette detail. The guy who stole it has been hacking into my google account. I have two ipad and back them up with icloud, unfortuntly I did not with the ippod touch. I did have the serial number once before from a apple assoicate. I also was able to track down some of the place they been by looking at my google history. I di not have any more details now. I did contact the owner of the shop, which i think it might have been him as well. I also called the police and told them where the ipod has been and where it last place to be at and had the serial number then and I told him I would like for him to go get it. He called the shop owner to work things out with me . he chose not too. and now I do not have the serial number. What can i do? Sincerly Karen aka Harmony4jc

    First change your Google account / Gmail password. Go here:
    https://www.google.com/settings/security
    Sign in with your Google ID and password, and change your password. You will need to change your Google password in all the devices that use it already - your computers and iPads for instance, so don't forget the new password.
    While you are there consider adding a secondary contact email and / or a phone number for Google account verification also.
    That will prevent the thief from using your Google account, assuming he didn't change your password already. That would be bad.
    Your iPod's serial number, while useful for the police report to establish ownership, is not useful in determining its location. Only iCloud can do that, assuming it was enabled it in your iPod Touch.
    If you are absolutely certain the shop stole your iPod, or even failed to properly secure your Vette and its contents while it was in their care, then file a claim in small claims court. The burden is on you to prove they stole it, but if the shop owner suspects you are right he will settle with you. He may even fire the scumbag who stole it.
    Don't forget that comprehensive auto insurance policies generally cover the car's contents as well, but the reimbursement might only reduce your deductible amount.
    Good luck!

Maybe you are looking for

  • What apps are running in the background?

    I want to make sure apps are not running unnecessarily, is there a way to see all apps that are currently running? Also, are there any good battery apps that can monitor this?

  • Sharing Internet with iPhone

    I am at a hotel and am connected to the internet through ethernet. I have paid for one week and shared this connection with my iPhone over wi-fi. This worked for a while, but now the iPhone can not get the router and DNS fields filled in and cannot a

  • NB305 first time setup display too big for screen

    I just bought an NB305-310 netbook  (two, actually, and the first one had no trouble). It came loaded with Windows XP.  When I turned it on I wasn't able to set it up right away, when I came back to it, I found the display of the welcome screens and

  • Re-linking Itunes music.

    Hi, I just did a fresh OS install on my computer and all my itunes music is on a separate hard drive.  I want to re-link my music.  I have gone into Preferences and set the media folder location to "/Volumes/Mac Drive 2/ITunes/Itunes Music/Music".  H

  • Client authentication

    I am working on a project which uses client authentiaction. So far I have successfully made a certificate signing request from the browser. I get the request in my servlet. Now I need to issue the certificate from the server using the public key that