I joined monthly and when I try to install it asks for a serial number

I don't have a serial number, and the only two options are trial or serial number

I'm moving your question over to our installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html
-Dave

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I have LR5 student on my iMac but need it on my laptop, when I try to install it wont accept the serial number I was given last Feb. Does this mean I can no longer use/install this product?

I have LR5 student on my iMac but need it on my laptop, when I try to install it wont accept the serial number I was given last Feb. Does this mean I can no longer use/install this product?

No, you should be able to use/install LR5. Make sure you are using the correct number. If the problem continues explain the details of what you do and what happens.
You should try contacting Adobe Support thru chat and see if they can resolve this with you. or the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

I am having the same experience. Did you find a solution??

I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

Please refer to the steps in Re: cs6 serial suddenly invalid.
It should help you.
Regards
Rajshree

HT4061 my iphone it lock it said iphone is disable connect to itune i try but i twas asking for my serial number

my iphone it lock . it says iphone is disable connect to itunes. i cunnected to itunes but it asking me for the serial number i dont know where to fine the serial number

What phone do you have? 4, 4s, 5?
You can find the serial number by sticking a paper clip in the little hole you see on the right hand side of your phone and popping out the sim card tray. Once you see the sim card tray the IMEI number and serial number will be written on the tray.

I had to remove and reistall Firefox after it would not open. When I try to install Windows asks for a password for me to download? How do I get around this?

I downloaded Axis from Yahoo. The next day Firefox would not open at all. I removed and tried to reinstall. Now whenever I try to reinstall Firefox, windows asks me to enter a password before I can install. How do I get around this?

Yes, sometimes the problem can happen before the window is able to show up.
As for the administrator password I'll double check if that's normal or also a symptom, but helping you with the password is not our area of expertise, you'd need to get support from Microsoft. Do you know if your account is admin or limited? You can try putting your credentials in.

I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?

I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?

Make sure you have signed in with correct email address
Sign in, Sign out | Creative Cloud desktop app
If it is correct, then check your hosts file entries once
Sign in, activation, or connection errors | CS5.5 and later

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?
I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
Most commonly used backup methods
If you do need to do a wipe and install
How to erase and install Snow Leopard 10.6
For Snow Leopard Speed Freaks

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

ExportPDF - I can't download my converted document. When I try to download, It asks for my id and password and when supply it asks for it again and again... What am I doing wrong?

ExportPDF - I can't download my converted document. When I try to download, It asks for my id and password and when supply it asks for it again and again... What am I doing wrong?

Hi jow75,
I'm sorry to hear that you're having trouble downloading your files. Please try the following:
Clear the browser cache and try again.
Try a different browser (see System requirements | Acrobat.com for a list of supported browsers).
Make sure that you're using the correct Adobe ID and password.
Please let us know how it goes.
Best,
Sara

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked Authenticate with your Mac password.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check.

HT1926 When I try to install the update for iTunes, I keep getting the message "the application attempted to load the C runtime library incorrectly. Contact the vendor. I don't know if it's related, but my Microsoft Outlook is totally f*k up. What's go

When I try to install the update for iTunes, I keep getting the message "the application attempted to load the C runtime library incorrectly. Contact the vendor. I don't know if it's related, but my Microsoft Outlook is totally f*k up. What's going on?

Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!

Every time I try and open illustrator I get asked for a serial number???

I use a MacBook Pro, which I purchased in Thailand (I am staying in Thailand) but have a spanish credit card (I include this information as I dont know if this is the problem) . I joined creative cloud and downloaded illustrator and photoshop but every time I try to "liscence" the software I get asked for a serial number. After looking through the forum I thoufght this may have something to do with having a Thai comp and Spanish card but I have recieved an email confimation and my adobe profile also confirms my membership, so I dont think it i this. I need to use the apps professionally and this is drivng me insane! Would appreciate any advice!

Rebecca,
I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to ligtroom 4 I

I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program

If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there.

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

I joined monthly and when I try to install it asks for a serial number

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