I just added an FAQ entry for customer service issues

See the top item in the FAQ list:
http://forums.adobe.com/community/premiere/faq_list
If you see questions about pricing, orders, shipping, downloads, activation, and such, you can just point people to this new FAQ entry.

Great, and thank you!
Hunt

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    Not to be critical, but in the time you have waited to find out how to contact Adobe you probably would have had your question answered by someone here on the forum. Many times people have been given bad information when they have found a way to contact Adobe. Much of the so-called technical support has been outsourced overseas. And the people manning the phones have no experience with Adobe products. So you can complain some more. Or, you can ask your question. It's your choice.

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    As taken directly from the VerizonWireless website.
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