I just bort a secend hand iphone 5 and it said connect to itunes and the phone will not dile out
i there just bort a second hand iphone 5 it will not work it said connect to itunes
Connect it to iTunes
Its in Recovery Mode
Youll be able to restore the phone to factory settings and use it as new- if thats what you'd like
Similar Messages
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My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.Try this
iOS: Device not recognized in iTunes for Windows -
I have Iphone 4s, and the phone will activate itself again. This I have verified, but when I shall put this onto my phone, so the phone will not approve the newusername and password. How do I get changed Apple ID on my phone so that I get using the new username and password that is verified? Silly to buy a new phone just for this .... The phone is almost three years old. How long can weexpect this to last? I would like an answer as soon as possible ... Thank you very much.
It sounds like your device might be in Activation Lock. Is it asking your to enter in an Apple ID & password, but only showing you the first letter of the email address and then some dots? Example: j•••••@icloud.com?
If so, do you recognize that email? Do you have an Apple ID that fits the same format? If so, then go to www.cloud.com, log in with that Apple ID & password, and see if under Find My iPhone it shows this device. If so, turn off the device, then remove the device from the list. -
I have an IPhone 5 and the bluetooth will not stay connected with my 2011 Chrysler 200. I was told by Chrysler service department that it is a problem with the IPhone 5. Is there an update or a fix so i can use the bluetooth in my vehicle?
Iran uses GSM, so the iPhone 5 will work. It is already unlocked. Just put local Iranian SIM in phone.
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I dropped my iphone in water and the phone will not turn back on or charge...
I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
JesusHi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe -
Last night i have Updated my iPhone 4s and the phone would not turn back on
Hi,
Last night i have Updated my iPhone 4s and the phone would not turn back on till now. how to resolve it?hi,
i tried earlier and it shows iTunes logo along with charger sign. -
Has anyone else had the same problem with a new phone and new telephone number?
I would delete all data from the phone and restore as new. I assume the phone is unlocked. Then I would get the SIM card from the carrier I want to use and activate the SIM with the carrier and po my phone number across. After that I would use the SIM card in the phone and activate the phone using iTunes, a computer and the setup assistant that will pop up in iTunes and you should be good to go. I don't know what you did when you got into the trouble you now have.
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I just bought a brand new iphone 5c and the home button is not working , why is that ?
I just had a brand new iPhone 5c and the home button is not working , why is that ?
then contact apple for warranty support or return the phone
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I have just updated my iPhones 5s with and my phone will not turn on one now please help
I have just updated my iPhones 5s with las test update ios 7.0.5 and my phone will not turn on one now please help
Try a Hard Reset,
press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
if that doesnt work you may need to do a restore
http://support.apple.com/kb/ht1808 -
Just started up iPhone 4S and done something wrong, I have speaking on all buttons and apps, I would like to switch it off but the phone will not scroll?? Please I'm going mad!!
triple click the home button. Then you can go into accessability options in settings and turn off that feature
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Dear All,
I am requesting help to resolve problem on my iPhone 4S. The Apple Icon is just flashing on connection to charging source or to the computer and the phone does not come on. Need help as this phone is driving me crazy.Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
my friend gave me his iphone 4s and the phone is asking me to activate it under my friends apple id and password. my friend and i were wondering what would happen when we activate the iphone 4s? we don't know if it ist going to unlock it so we can use it or if it is going to activate his phone again into the iphone 4s
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
My iPhone 3gs was charged completely and just randomly turned off today. The screen is blank and the phone does not respond to a charger or the computer. Is it broken or fixable?
Thanks! It worked
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so i dropped my iphone 4 in class and the screen is cracked. it wont turn on so i went home and connected it into my itunes and the phone just keeps beeping like every ten seconds and the phone lights up just a little. What does this all mean?
It means you should take it to the Genius Bar. You will no doubt need to buy an out of warranty replacement.
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