I just bought a $25 Gift Card and used 15 dollars of it. But iTunes saying I used all of it? How do I get the rest of my money back?
I just bought a $25 Gift Card and used 15 dollars of it. But iTunes saying I used all of it? How do I get the rest of my money back?
Check the account area of the iTunes Store window on the right to check the balance. You must use the credit remaining, no refunds.
Apple - Apple Gift Cards
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i just bought ilife11 from a friend and tried to install it but it says I need to have 10.6 or later. I have 10.5.8. Can I upgrade to the latest version with a "download" ?
entatty5 wrote:
... snow leopard, which I don't have. Do I have to go program upgrade by upgrade? I can't just go from 10.5.8 to the latest? Thanks for the help.
You need Snow Leopard before you can go to Lion...
Check that your Mac meets the System Requirements...
Snow Leopard Specs:
http://support.apple.com/kb/SP575
Lion Specs:
http://www.apple.com/macosx/specs.html -
I have an iPhone and keep my calendar into it. I have synced all photos. How do I get the calendar to sync with my MacBook Pro?
Enable iCloud on both, and Calendars on the iPhone should sync with iCal on the Mac wirelessly.
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I bought an album from itunes and one of the songs did not download completely. It shows in the player that it is 3:17 but only plays for 40 secs. How can i get the entire song back?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
My windows computer crashed last night and shortly thereafter, my iphone updated to IOS 7 and i was forced to do a system restore before i could preform a backup... I tried accessing my old contacts, texts, notes, pics and apps thru icloud (i have it set up to automatically preform backup). It claims that the last back up was after my computer crashed/the update/system restore... I thought all was lost, then went to redownload some old apps. They all appeared with the icloud symbol next to them (instead of "free" or a price), so i'm assuming that i DO have things backed up on icloud? Why are my apps the only media showing back up? Is there a way i can salvage my contacts, texts, pictures and other deleted media still?
Apps are not included in a backup - only a reference to which apps are on the device. They are restored from copies in the app store.
Here's a test to perform - using a computer's browser, log into icloud.com. Check the contacts and other pages where your data had been stored. If they are not there, then the only place they could be is in a backup, either to itunes or (/and) icloud. You'd have to restore the backup. If the data is there, then your device is not connected to icloud. Go to Settings>icloud to be sure it's logged into the right account.
As for pictures...
Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure". -
If i made a purchase on a game(doubledown casino) but never got my coins, but the money was taken out of the account, what do I do? How do I get the coins or my money back?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i just bought a 25$ Gift card for itunes and i forgot my secuirty questions and i dont have a rescue email what should i do? Plz help
There is another option if you still know your ID's password. Call Apple directly and ask for the Account Security department. They will need to verify that you are the account holder, but they should be able to force a reset for your security questions if they do so.
For security questions they are required to get a support pin for the account from you. You can get one by going to appleid.apple.com (no www in front) and signing in using the Manage Apple ID button. The support pin is in the bottom-left corner of the password and security section, but don't generate it until they ask you to.
You will still need to verify one other piece of information with you once this is done. At this time, there is no other way to reset the security questions without having added a rescue email before losing them. An Apple Retail Store would actually need to call in for you too, so don't worry about not having one.
Good luck! -
Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??
Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card -
Hi, I've just bought a new Macbook Pro and started migrating from PC but the remaining time is about 70 hours long, I just wanted to know if that timing is normal and if not, does leaving running my MacBook that time can affect it?
70 hours... no, it's not normal but it can't hurt your Mac to be running for that amount of time.
Try this support article > OS X Mavericks: Transfer your info from a PC -
I have apple gift card and i cant redeem credit on itunes store
i have apple gift card and i cant redeem credit on itunes store i mede purchase in apple reateil store and knew i cant add it online store why?
Did you click Redeem on the right side of the iTunes Store under Quick Links?
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Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I went on my computer and it said that I have to pay for them even though I already paid for the whole album. So what do I do?
Sync with the same computer iTunes that you normally sync with.
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How do i get the rest of my code on my itunes gift card if some got ripped off
how do i get the rest of my code on my itunes gift card if some got ripped off?
iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292
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I purchased a ring tone from itunes (first time) on my iphone and got a confirm email but it isn't on my iphone..how do i get it to my iphone or where do i find it?
If you bought it on your phone then it should have downloaded onto that. If you go into Settings > Sounds can you set it as an alert or your ringtone, or if you go into the Contacts app and select one of your contacts, if you tap the Edit button on their details can you set it as the sound for them ?
Ringtones are a one-time only download from the store, so if it is on your phone you may want to connect your phone to your computer's iTunes and do File > Devices > Transfer Purchases so as to copy it over to the Tones of your iTunes library so that you can take a backup copy of it. -
My MacBook Pro HD crashed. It is all up and runmning except for one issue. I have about 200 songs on my iPhone but have only gotton 53 back on my laptop from my iPhone and those are the songs I purchased via iTunes. How do I get the rest of the songs from my iPhone back onto my HD.
The songs I'm not able to import casme from CD's. Nothing from napster etc.
I've tried and tried to import them rom iTunes vis "Library" " Import"Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
How can I get the old view of iCal back on my MacBook Pro and iPhone?
How can I get the old view of iCal back on my MacBook Pro and iPhone? The Mavrick version is crisp and clean but a colored dot is not the same as a highlighted word. I rely on my iCal on my MacBook Pro and iPhone 5 to help me track which of the 8 sites I visit for my job during the week - the color coding is (was key) to organizing and tracking meetings. I hate the upgrade!
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