I just bought a 4th gen 8GB iPod touch ,won't connect to iTunes/iStore I've been told by support that I have to have a WiFi network. We travel in an RV, never near a WiFi network.I have a USB Telstra mobile b'band dongle. How can I get iPod to work

th gen. 8GB iPod Touch. It won't connect to iStore. Support say it has to have access to a WiFi network. We travel a lot in an RV and rarely have access to WiFi. I connect the iPod to a laptop which has a Telstra USB mobile broadband dongle. I explained this in detail and was told by the sales assistant that the iPod would work on this setup. It doesn't. Has anyone got around this problem?

Go back to the sales assistant and gently place the iPod where... well, you get the idea.

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New ipod touch won't connect to itunes

My new iPod touch won't connect to itunes on my iMac. I have several devices already connected to this itunes library, any suggestions? Thanks.

See:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
You need iTunes 10.5 or later and that requires OSX 10.5.8 or later.

My iPod Touch won't connect to iTunes or my computer, and the "on this iPod" tab is gone out of the blue. I can't put any more music onto my iPod, and I can't erase anything off of it either! What can I do?

My iPod Touch is a 6.1.6
I got it as a gift a couple years ago, so I'm not sure exactly what generation it is. My iPod Touch will not connect to iTunes or my computer, and the "on this iPod" tab is also gone. I can't put anything new onto it and I can't take anything old off of it! This just happened recently as well, as it was working fine up until a couple months or so ago. What can I do?

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
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iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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My Ipod touch won't connect to iTunes/Computer!

This problem has being going on for a month or so now! Firstly, iTunes kept freezing whenever I connected my iPod to my computer which became quite annoying. And recently it's just stopped connecting altogether, no beeping noise, no charging, no usb driver listed, no freezing- nothing. However, whenever I turn my iPod off and connect it, my iPod turns on? I've tried reinstalling iTunes many times, as well as all the other software but nothing seems to work. I've also tried reinstalling the usb driver, which did eventually work but then caused my iTunes to freeze. I then disconnected my iPod to find that it wouldn't connect again, and the usb doesn't show up still. My computer is running on Windows Vista, and my iPod is an iPod touch 4th gen. Can anyone help me!? I really don't want to reset my iPod as I'd loose everything on it and I've owned it for quite a few years

Start here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

New ipod touch won't connect, shows itunes and usb icons

My son just got a new ipod touch for his birthday. I have the latest version of itunes, and I have spent hours scouring the internet looking for a solution. Whether the thing is plugged into the computer or not, all it will do is show the usb cable icon and the itunes icon. When I plug it into the computer, my computer makes the noise that indicates that a device has plugged in, the ipod beeps one beep, and I get an error message from itunes that says that a rented movie from the ipod cannot be imported into itunes. Other than that, the computer, including itunes, doesn't acknowledge the existence of the ipod, not in the device manager, in itunes, in the itunes diagnostics tests, or anywhere else. In addition, the battery won't charge.
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See:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
You need iTunes 10.5 or later and that requires OSX 10.5.8 or later.

IPod touch won't connect to iTunes after update

I updated my iPod touch but now it won't connect to iTunes, all I get is the connect to iTunes screen. I followed all the directions for the Apple support including shuting down my iPod, uninstalling all Apple programs from my computer, restarting my computer and reinstalling iTunes, as well as "using Msconfig to troubleshoot conflicts in Windows 7," but nothing has worked. Is there anything else I can do?

This is a step they should make MUCH easier to find for Ipod users. Here's the link: http://support.apple.com/kb/TS1538?viewlocale=en_US
I don't know how directive the link is, but the short and easy of it is this:
1. Go to your device manager
2. Click 'View' and select Devices By Connection
3. Make sure ACPI x64 (or 32) - based PC is expanded (Windows 7 users)
4. Scroll down until you see 'USB Composite Device'
- you should see Apple Mobile Device (recovery mode) in there or something similar
5. Right click the composite device and choose Update Driver Software
6. DO NOT automatically install software; choose 'browse my computer' instead
7. Choose to pick from a list of devices on your pc
8. Click "Have Disk" and browse your computer to this address:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
9. Double click the usbaapl.inf file (it may have 64 next to it)
10. Click OK and continue the install process, including the 'Restore step when iTunes opens...AND THAT'S IT!!
Your iTunes will take all the appropriate steps (5-10 minutes) to restore your iPod. If I missed anything let me know. Otherwise, pass this on to your friends as Apple has made it inherently difficult to hunt down. Good luck!!

Ipod touch won't connect to Itunes, Only shows its charging. Screen just says connect to itunes. Won't do anything else.

Ipod touch G4. Daughter turned it off and restarted it and now it just says connect to itunes. When I do it isn't recognized but shows its charging. I've tried different usb cords and a different computer, also tried restarting the Apple Mobile device as it tells me in help forum. Any help is appreciated.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer

2nd generation ipod touch won't connect with iTunes store through macbook

Hello all,
So I decided I wanted to use my 2nd generation iPod touch for the first time in a long while so I tried to use it and it was just a slug. I figured I didn't care about any of the data on it so I went to settings and pushed "erase all data and settings." It did its thing then rebooted to tell me to connect to iTunes. I did, and iTunes just says "iTunes could not complete your iTunes store request. The network connection was lost." I'm 99% certain this is not an issue with my firewall as I can connect to the store myself and my firewall allows iTunes through. iTunes just does nothing with the iPod. It sees that it is there and will let me eject it and that's it. Is Apple just done supporting the earlier iPods? Any solutions are greatly appreciated!!

Yeah this doesn't help. I resolved the keychain issue, didn't help. I know those ports aren't blocked, and the device can't be troubleshot because the only thing it will do is tell me to plug it into itunes.

Ipod Touch won't connect to Itunes, and is stuck on the connect to Itunes screen, can't do anything on it.

Hey,
I bought my Ipod about 6 weeks ago, and after lending it to a friend to put some software on it, it's stuck at the screen with a usb cable then an arrow pointing to the Itunes logo, and when I connect it, Itunes doesn't pick it up, I'm sure it needs restoring, but I can't as Itunes doesn't pick it up. I've re-installed Itunes but still nothing.
Help would be greatly appreciated as I'm going to a deserted mountain in Ireland for a week in a couple of days, and will need it ! (:

Ok I yhink the different computer thing is working, I connected it to my mums and it's restoring, though I think her version of Itunes is quite old, and it's saying it's an Iphone, but it is restoring so far. Thanks!

Brand new iPod touch won't connect with iTunes

Hi,
I have just been given an iPod Touch (32 gb) and am trying to get it to work.
I started by down loading a new copy of iTunes (there was an old version on my computer) and installing it. I plugged in the iPod and for a few seconds it displayed the apple logo. Then a symbol showing a usb cable with an arrow pointing to a iTunes logo appeared. The computer detects the iPod, but iTunes doesn't. I have not been able to progress past this screen. Initally, I thought that it might not have charged, so I left it plugged in for a few hours. I contacted Apple, and on their instructions, I've tried turning it off and doing a restore. I've also removed iTunes and then reinstalled it. I've tested my setup on an old iPod (iTunes detects it fine) and another iPod Touch (iTunes doesn't detect it). When the iPod Touch is connected to a Mac, it works fine.
My computer uses Windows XP and is about six years old.
Does anybody have an idea for something else I can try? Thank you in advance.

Try removing your Security Software(nortons,Zone alarm,Mcaffe etc)or at least turning it off and reboot, then delete the driver installed for your i-pod and reinstall the driver, then reinstall your Security System.Hope that helps it worked for me!!!!

IPod touch won't connect to iTunes on my windows comp.

Ok so I want to sell my iPod touch 1st gen. So what I did was I reset the whole phone to delete all my personal stuff. But the buyer wants to see how it looks, so I tried to connect it so they can see. Well nothing happens. It charges. I tried 3 cables, 4 USB connections, and it don't even pop up at all. Nothing.. I plug it into the wall charger and it charges fine. I tried the hold the home and power for like 30 seconds and still NOTHING. It was a good working iPod. I plug my iPhone in and it picks it up fast.. What's going on?? How can I fix this :((

Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2

Ipod touch won't connect to itunes store

when I plug ipod touch in sync says it cannot connect to the itunes store says i must connect to a wi-fi network? any help please!

I have the same problem. I don't know when it happened (I seldom connect to the App Store from the iPod), but it used to work before. I am connecting using a Wi-Fi network.
The Internet connection works perfectly well in Safari and other apps, but when I try to open the iTunes Store app, or when trying to browse the App Store, I get the error message:
"Cannot connect to iTunes Store"
Please help.
-dZ.

My ipod touch won't connect to itunes and its says "unknown device."

My ipod touch is doing what I said already but its doing alot of other things too.. I noticed earlier today that it would bounce back and forth between the old formats of ipod touches when it is the newest generation out and it would go back to the original format. Now it won't even turn on or light up to show the lock screen like it done earlier when it had the brightness off completely and only be seen in a certain spot in external light of my surroundings. When I got home to plug it in, I was going to restart it and wipe it clean but then all of the sudden it wouldn't be read on ITunes or even my computer that would repeat "uknown device." over and over again every time I try to plug it in. I done this to my laptop and PC but I would get the same result every time.
What on earth should I do?? I already done troubleshooting and it didn't do anything at all but only did a small glimce of hope of showing up when i turned off the computer and back on. Shortly after that it would go back to being unreadable. I tried turning it on when I plugged it in too but it still wouldn't do anything but stay black.
PLEASE SOMEONE HELP! I don't know if I should go to an Apple to to fix it or do any other home methods.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Ipod touch won't connect to itunes?

I have tryed two different wires and none of them work.
The computer makes the connecting noise then nothing shows up.
Why is this?

Did you check your security software settings? iTunes for Windows: Troubleshooting security software issues
Is Apple Mobile Device Service still intstalled and active? iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
More info here: iOS: Device not recognized in iTunes for Windows

IPod touch won't connect to iTunes 11.1.5

My iPod touch 5th generation IOS 7.1 wont connect to iTunes 11.1.5, 65 bit on my windows 8.1 laptop, I've uninstalled iTunes and reinstalled it a few times, I've reset the iPod, I've restarted my laptop as well. Someone help please I'm so confused

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Not sure you ou remov and reinstalled ALL Apple software
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I just bought a 4th gen 8GB iPod touch ,won't connect to iTunes/iStore I've been told by support that I have to have a WiFi network. We travel in an RV, never near a WiFi network.I have a USB Telstra mobile b'band dongle. How can I get iPod to work

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