I just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

i just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

Hi,
Does your serial number have 24 digits starting with 1057?
Note: Please don't quote your number as this is a public forum
If your number is not like that it may be a redemption code. See if the following helps.
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
If you need help in finding a serial number inside the box, please see here
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you still need help, then you will have to contact Adobe. Look at the end of the page I first gave and you should see "Still need help" - click on that.
Good luck
Brian

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I have bought Adobe Photoshop Elements 13 and I try to get my serial number with my activation ID but I get a message that my ID is not good. What can I do?

Where can I get a serial number with my activation ID if it dosen't work on the ADOBE site?

Well, for your ID just use the ID and password you're using here. If you meant your redemption code rather than your ID, try this:
Redemption Code Help

I purchased Adobe Photoshop Elements 11, have a redemption code, need a Serial Number,

Website indicated is inaccessible.
I would like convenient means of using the product I purchased?
Why is the process so convoluted and inconvenient?
Regards
Paul Hobbs

Which link are you using?
Have you tried following this process?
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

I just bought an adobe photoshop elements 10 program that came with the discs but it will not let me

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Serial number retrieval process FAQ | Point-of-sale activation products
Mylenium

I'm trying to download a recent purchase on another computer of mine. I was able to download and then I put in the serial number. Then Adobe asked me for a qualifying previous version and a serial number?

i'm trying to download a recent purchase on another computer of mine. I was able to download and then I put in the serial number. Then Adobe asked me for a qualifying previous version and a serial number?

The license for the version you are installing is an upgrade, which requires you to identify the older (qualifying) version that you are upgrading from and to provide its serial number as well to prove that you qualify to use the upgrade. There should be a list to select the older version from followed by entries for the serial number of the older version.

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Hi Agathe,
Please refer to the below link and follow the steps.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thank you for posting on Adobe Forums.

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yehudaleib
All you should have to do is to go to the Adobe web site http://www.adobe.com.
Sign in with your Adobe ID and Password.
Then go the web page's Search field and type in "My Orders".
Follow the "My Orders" link to your orders, find the order corresponding to the version in question.
There should be an opportunity there to download a new set of installation files.
Do you have your purchased serial number? If not, I am not sure if it will be included in the "My Orders"
area. But, it should be in the "My Products" which you can access from the Search field. Click on the
name of your product in "My Products", and the serial number should be revealed.
Please let us know the outcome.
Thank you.
ATR

I am with a university and i purchased the adobe photoshop elements for a faculty member of mine, how can he download it when it is in my name but he is the one needing it?

i am with a university and i purchased the adobe photoshop elements for a faculty member of mine, how can he download it when it is in my name but he is the one needing it?

There is nothing to prevent him from downloading and installing the trial version (Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe). At the point all you need to do is provide him with the serial number so that he can activate it. If the intent is that he be the owner of the software then you might want to see about transfering the license...
Transfer an Adobe product license

I operate a windows 8, 62 bit computer. I have ordered and downloaded the following product for AU$129 Adobe Photoshop Elements 13 (Windows,English) on the understanding that it would convert PD files to word. It is not doing so. Is this a wrong order?

I operate a windows 8, 62 bit computer. I have ordered and downloaded the following product for AU$129 Adobe Photoshop Elements 13 (Windows,English) on the understanding that it would convert PD files to word. It is not doing so. Is this a wrong order?

if you're trying to convert pdf files to word files, you want acrobat pro or acrobat standard, Buying guide | Adobe Acrobat XI Standard
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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i am doing wedding Album designing in india Using Adobe Photoshop Elements8 Licence Version.
Also Developing Plugin for Adobe Premiere in Flex.
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Hi,
Thanks Barbara B. sure i will try.
Thanks
Dhiraj

As good will gesture, we can help you with the upgrade for PSE 13. We would request you to place the order for Adobe Photoshop Elements 13 as an upgrade and then we will provide you the full version serial number for the same product against the new upgra

I RECIVED AN EMAIL FROM ADOBE AS : As good will gesture, we can help you with the upgrade for PSE 13. We would request you to place the order for Adobe Photoshop Elements 13 as an upgrade and then we will provide you the full version serial number for the same product against the new upgrade order" IS THIS UPGRADE FREE AND WHAT SHOULD I DO, HOW CAN I HAVE THIS UPGRADE?

Compare with on-line stores. The full version is often cheaper than Adobe's upgrade price.
See this example from Amazon, but check pricing in your own region.
http://www.amazon.com/gp/product/B00N4OLCRO/ref=s9_simh_gw_p65_d4_i2?pf_rd_m=ATVPDKIKX0DER &pf_rd_s=desktop-1&pf_rd_r=0F1GED9546928YP3PHC0&pf_rd_t=36701&pf_rd_p=1970559082&pf_rd_i=d esktop

Why is my recently purchased adobe photoshop elements for Mac grainy when installed?

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Please share a screenshot of the issue that you are seeing.
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I just bought a ScanSnap scanner and it came with Adobe Acrobat Standard for Windows - but I have a Mac - can I get the Mac version?

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Attempting to reinstall Adobe Photoshop Elements on iMac with OS 10.7.5 after replacement of the HDD

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I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

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I just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

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