I just bought a brand new iphone 5s and locked myself out
and forgot the passcode. it has never been backed up and it wont let me connect to itunes what do i do to restore it ?
Put it into recovery mode as described in this article:
iOS: Forgotten passcode or device disabled after entering wrong ...
Similar Messages
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I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????
The ! sign before the song means that the actual song is no longer on your computer and/or iTunes library.
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I just bought a brand new iphone 5c and the home button is not working , why is that ?
I just had a brand new iPhone 5c and the home button is not working , why is that ?
then contact apple for warranty support or return the phone
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Just bought a brand new airport extreme and having trouble with it being recognized. My mac is version 10.5.8. What should I do?
The new AirPort Extreme needs the 6.x version of AirPort Utility, which comes packed in with Lion 10.7.5 or Mountain Lion 10.8.x......or......you can also configure the device using an iPhone or iPad running a recent iOS.
From Apple's Specifications:
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
A few options.....
Borrow another Mac running Lion or Mountain Lion for 10-15 minutes and set it up. The Mac running 10.5.8 will be able to connect to the wireless....but it will not be able to make any changes to the configuration of the Extreme.
Update to Lion or Mountain Lion.....but check first to make sure that your Mac will support the operating system first.
Use....or borrow an iPhone or iPad to set up the Extreme -
just bought a brand new ipod nano and downloaded an audiobook borrowed from the local library. The book is there and playing but, I cannot hear anything. What am I doing wrong?
Does the same file play normally in iTunes? Do other audiobooks play normally on the iPod?
How does "borrowing" work? Does it require use of another app, other than iTunes, to get it on the iPod? -
yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it so i tried reseting it and whean i was reseting it it went black and hasnt came in since ive tride to hold power and home but dont work plz help
kawasaki-boss wrote:
yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it s
How could it have been a brand new phone if there were already pictures on it?
I'd ask for your money back.
Matt -
I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!
In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of. -
I just bought a brand new I pad 2 in New York from the apple store in grand central. I got to Scotland and am trying to get it to activate and it keeps saying activation failed :( help !!! Please x
If it is brand new, bring it back to Apple before the warranty expires, if you are using iTunes on a Mac.
If the Apple Genius Bar is 10 hours drive away then I would suggest, when you want to sync, disconnect from Internet, stop your Antivirus and sync your Ipod.
Very advisable to disconnect from Internet when you stop any Antivirus program. -
I have just brought a brand new Iphone 5 and it will not turn on or charge.
Have brought a brand new iphone and it will not turn on, charge, In fact won't do anything
Return it for another one, Apple gives you 14 days to return iphone
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I Was Really Excited About My New Phone And Now It Is Just Completely Messed Up. It Shut Itself Down After About 3 Hours Of Use And Now It Just Goes From Apple Boot Logo, To Loading Screen, To Blue Weird Screen, And Then It Goes Back To The Boot Logo. When I Plug It Into My Computer It Recognizes The Phone But It Doesnt Show Up In iTunes 11 PLEASE HELP
Can you do a Reset by holding the Sleep button and the Home button at the same time for about 20 seconds?
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Any ideas how to get this working? I donʻt have money to go buy a new monitor...
Unfortunately HDCP is a technical requirement for the playback of some movie formats, for example Blu-ray. If your monitor does offer this, make sure your cabling and connection type also supports it. If your monitor doesn't offer this, I'm afraid you may have to consider buying a new or additional monitor. Any other suggestions I could make are not permitted on this forum, I'm afraid.
I have this problem too. I have a 2005/2006 Apple Cinema Display that's still in perfect working order, but doesn't have support HDCP. I had to find an alternative way of playing back my blu-rays. -
Ive update itunes, restored iphone, and liver support is closed. does anyone know a fix. the sim card has been verified by o2 customer services, and they insist its an apple issue.. please if anyone has help let me know.
Nfor some odd reason my ipod started working again today. So i no longer need help.
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HT201210 i just got a brand new iphone 4s and it will not let me update it to 6.0... why?
Its my first Iphone, I love it, but this is frustrating me, i've had to download the software 5 times... has taken a total of 5 hours to dl it. now that i have it in itunes, it won't let me install 6.0. can i get a little help plz?
titalist wrote:
can i get a little help plz?
Possibly.
Can you be bothered to provide some specifics of what is occuring?
We're not mind-readers. -
Just bought a brand new iphone 5. But the battery doesnt even last. I have changed all the location services n all. Still it doesnt last even half day. And the usage isnt heavy. My wife is using it, so it doesnt have a heavy usage. Tried every thing.
Gidday, I had the same problem when I bought my iPhone 5. If you drain the battery right down to nothing until it is completely flat and then recharge it 100%, drain it again, and fully charge it you should be good to go.
Hope this works..... -
I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!
Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari
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