I just bought a camera bundled with Photoshop elements12 and Premiere elements 12, DVD-Rom is working fine, What can I do?

Please I can not install the software, help me.

I can not install the software because it seems that there a problem with the disc. I can not return it because I live in Colombia, and this was bought in the US. I propose that you guys send me a link to download the software. I can prove I have the original software, if you guys request it.

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I have just bought a new laptop with windows 8 and when trying to load itunes was told it was incompatible. Can anyone tell me what I can do to put itunes on my computer? thank you

I have just bought a new laptop with Windows 8 and cannot load itunes from the existing disc or online as it is incompatible.Can anyone tell me what I can do now to get itunes on to my computer? Thank you

See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2

My iPod classic won't charge. I just bought a new laptop with Windows 8 and when I plug in my iPod, iTunes will recogniandze it and will sync but after the syncing process ends the charging stops. Any suggestions?

MyiPod classic won't charge. I just bought a new laptop with Windows 8 and when I plug in my iPod, iTunes will recognize it and sync, but will only charge during the syncing process. Any suggestions?

rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer

I just bought a new iPhone 5 today and the Ambient light sensor is not working. What can i do?

I just bought a new iPhone 5 today and the Ambient light sensor is not working. What can i do?

Ambient light sensors are not always perfect in their function. To test, go into darkened room, with screen OFF, Locked, tap Home button. Look at screen it should be normal for use in darkened room, turn on bright lights, the screen should brighten to help compensate. If your iPhone does not do this, then Restore iPhone with current iTunes on your computer. See if better. If still problem, make Genius reservation or set up Service and take or send to Apple for resolution under Warranty.

I lost my serial number for photoshop elements11 and premiere elements 11 combo. how can I obtain a serial number for this program?

I lost my serial number for photoshop elements11 and premiere elements 11 combo. how can I obtain a serial number for this program?

If you registered the software you should be able to find the serial number thru your Adobe account online.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

HT1338 Dear all, I have just bought a MacBook pro with osx lion on 25thast month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller).

I have just bought a new computer with Windows 7 and I need to transfer all my I tunes records from my Windows Xp computer. How do I do this without losing any of my songs?

I have just bought a Compaq Desktop Computer with Windows 7 but I do not want to set itup until I know how to transfer my 1800 songs from my ITUNES library on this old Windows XP Pro to a new set up on my Compaq. If anybody could please help me in simple language ( I am only a user with very little knowledge and nil jargon) I should be most grateful. Is there anybody out there to solve my dilemma?

Did you purchase all your music from iTunes, or import it from CDs?
If you've purchased all your music from iTunes, it now keeps track of your purchased items. All you would need to do is download iTunes on your new computer and log in with your Apple ID (the account you set up on iTunes). Then on the right hand side (in the bar) near the top there is a section that says "Purchased" *NEW*. There it will show you all your music and give you an option to re-download it on to your new computer. *You will need to authorize the new computer and deactivate the old one if you're not using it anymore*
If you imported your songs (or otherwise obtained), my best suggestion to you is to get a USB stick/thumb drive/external hard drive and copy all your music from your old computer on to the USB stick. (You can do it with a network, but that's assuming you have one set up already in your home).
To do that, you need to go to Music > iTunes > iTunes Library (folder) (this may not be exact as I use a Mac. I'm going from memory here). Right-click the folder and click "Copy". Go to My Computer and click on whatever drive is your external/USB stick (would be like E:\ or something). Double click on that, then right click in the next window and click Paste. This will copy your entire iTunes Library on to the separate hard drive.
Once it is finished (and with 1800 songs it will take a while, so go read a book or something), properly eject the external hard drive and plug it in to your new computer. Open Music > iTunes and do the same process to copy and paste the folder into there.
Once that is finished, open iTunes and all your music should be there. If not, go File > Import Folder and then find your iTunes Music folder and click it, then click Import and it will import them into iTunes for you.
Hope this helps and is clear enough for you. If you have any other questions, please ask and I'll do my best

I HAVE JUST BOUGHT A MAC MINI WITH BLUETOOTH KEYBOARD AND ON SCREEN ALL IM GETTING IS A PIC SHOWING TO SWITCH ON KEYBOARD AND ANOTHER THAT SHOWS A SWITCH ON COMPUTER. I CANT SEE A SWITCH ON THE MINI.

I have just bought a mac mini and am trying to set up. The unit is asking me to swith on bluetooth keyboard via pic 1 then pic 2 shows another switch.
I can't see this switch. can anyone help before i launch this thing out the window!

Symptoms
When using Setup Assistant to configure your Mac mini or iMac for the first time, the Bluetooth keyboard may have difficulty pairing.
Resolution
Use a wired keyboard to configure the Mac mini or iMac with the Setup Assistant. If a wired keyboard is not available, follow these steps:
Press and hold the Power button until the computer turns off.
Press the Power button to start the computer.
When a language selection appears, press and hold the power key on the Bluetooth keyboard so that the green light is flashing (discoverable mode).
Use the mouse to click the language you would like.
A code should appear on the screen. Enter the code on the Bluetooth keyboard and press Return. Note: No visible feedback appears on the screen while you enter the code.
The computer and the wireless keyboard should now be paired.
Reference link:
http://support.apple.com/kb/TS4456

Just bought my daughter a new ipod touch. and the screen broke not even 4 days old. Can it be fixed? i

I just bought my daughter a new iPod touch for her bday its not even 4 days old and the screen completely shattered on it. Can this be fixed or do I just have to toss it. I've never bought an I pod or anything before.

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
You can do this an an Apple store
Apple Retail Store - Genius Bar
Or send it to Apple
Apple - Support - iPod - Service FAQ
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

I just updated my iPad 2 with iOS 6 and noticed my App Store icon is gone! What happened to it?

Yesterday I updated my iPad 2 with to the iOS 6. I cannot find my App Store icon! And even tried googling something (like Skype for ipad) where it will send you to the App Store to download the app and it wouldn't take me to it. What's going on?!

Check the Restrictions settings and see if "installing apps" has been inadvertently turned on.
Regards.

?Difficulty with GET MEDIA in Premiere Elements 4; DVD import

In Premiere Elements 4, I attempted to import video footage off a DVD. I insert the DVD, click on GET MEDIA, then select DVD from the options list.
I get the message ADOBE PHOTO DOWNLOADER HAS STOPPED WORKING; a problem caused programme to stop working.
I have reinstalled Adobe Photoshop Elements 6 and used the repair option with my Premiere Elemets 4 disc with no improvement.I would value help!
Many thanks!

I would address the OS problems first. When things start going wonky in the OS, there can be a ripple effect, where portions of programs stop functioning, at least as they should. Before you go after those "ripples," try to solve what might be causing them.
Now for your DVD (after the OS issues are addressed), PE can Import, i.e. rip from many DVD's. However, there CAN be problems with some. PE is working with the VOB's and these can contain more than just the MPEG-2 Video and Audio. They can also contain alternate Audio, Menus and Sub-Menus, Subtitles, etc. These can give even the most sophisticaed ripping software fits. PE's ripping capabilities are limited, though when they work, they work pretty well. Here is a LINK to an article by Jeff Bellune, in the Encore forum. While it's goal is to get DVD material into Encore for authoring another DVD, most applies to getting the material into an NLE, like PE. Here is a LINK to the PrPro-wiki with FAQ's on DVD.
Get the OS issues straightened out first, then take a look at the provided links, in case PE still has problems with the DVD.
Good luck,
Hunt

I purchased photoshop elements 6 and premiere elements 4 from adobe in 2010. I can't find my installation cd but have my serial number.

I have purchased a new computer after my old one crashed. Can I download it from the website? I see support for 7, 8, and 9 but not 6. I can't afford to do the online use of photoshop. I am a home photographer, just use it for my flower photos and family. Can anyone offer me a suggestion. I even have my original box and receipt but no cd!!

Please use the below link to download Premiere elements 13 application
Adobe - Download free trial version Adobe Premiere Elements 13 | Adobe
Download the trial version from above link and enter the serial number. It will convert to full version

Photoshop elements12 et Premiere elements 12

Je veux acheter photoshop premiere elements et photoshop elements 12 pour installation sur deux (2) ordi. Est-ce possible d'isntaller ces deux (2) logiciels sur deux (2 ordi différents

But as dj_paige points out in your other thread, both computers should be in the same household.

I just bought a Macbook pro with renal display and it failed.

I just got home from the local Apple store with my new Macbook but within 15 minutes of startup the renal screen failed. Is this a common problem?

No - take it back to the Apple Store and have them take a look at it. WIthin 14 days of purchase you can choose to exchange for another machine or get a full refund.
Clinton

Just purchased a new laptop how can i transfer all my music i tried with my ipod and it only transfered 1/3 of my music. what can i do to fix this issue

I just purchased a new laptop, I connected my ipod touch to download my music, 260 songs and music videos were successful in transferring to my new laptop; however, that is only 1/3 of my music that i have on my old computer. What should i do?

Type "move itunes library" into the Google search bar.

I just bought a camera bundled with Photoshop elements12 and Premiere elements 12, DVD-Rom is working fine, What can I do?

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