I just bought a HP Pavilion laptop and it's already falling apart, PLEASE HELP!!

Question

Hi,
Im a recent grad out of uni and I thought that I'd get a laptop for work, leisure and CAD work. Also since I am moving out of home I can do video chat with my parents. So after deciding between the HP, Asus and Toshiba I conclude that HP is best value for money. At a cool $1575 AUD it certainly did not come cheap and left a hole in my wallet. It's a HP Pavilion dv6-3042tx.
So now just a few days after purchase (I bought it this Monday )it's already showing signs of break down.
1) When I first got it a few days back the DVD/BluRay drive would eject when I push the button, but now it doesn't and it only makes a 'click' noise but still stays inside. I have to manually insert a paper click thru the hole to manually eject it - every single time. What happened here?? I call HP 'Customer Care,' the Indian call center lady said a technician will call me in 1-2hrs. It has already been more than 5.5 hours and no phone call.
2) Also coincidently on the same day (today, right now as I type) I see purple squares on the screen. They move and leave purple shaded square artifacts on the screen. The card is an ATI Mobility Radeon 5650HD.
I am devastated, I spent so much money and this is "Thank You" I get from HP. The lady on the call center (Christine) was not helpful either.
I am willing to forget all of the annoyance at this situation if I could please get solutions for this. Even an answer from a HP representative and advice on what I can do  I would appreciate very much.
Thanks!
PS: At this point I would like to add that I did not drop the laptop or bumped in any way. In fact it is on the same table and the same location as it was when I first booted it up. Now a few days later (I did not touch it in between. This is the 2nd time I am using the laptop having restarted it already several times and running a system restore to no avail), all of this happens.
EDIT: I would like to add that the purple squares issue does NOT happen all the time. Just sometimes. For instance as I type right now for this edit there are no purple squares at all when the windows are moved.

Answer 1

Your VGA is definitely corrupted and it is irreparable, so just make the HP to change your vga.
Also next time read my post on how to keep your laptop cool to avoid same issues again.
I assume your laptop was pretty hot during some time and that's the result you've got.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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