I just bought a mac desk top and the mouse does not respond

the mouse doesn't respond

From the info you list, is this an older iMac running 10.5.8?  What kind of mouse, wired or wireless?  If wireless make sure the batteries are fresh, then you need to go to System Preferences, Bluetooth and go through the steps for your mouse to make it discoverable by the computer.

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    Dear Katty,
    Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
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    https://discussions.apple.com/message/16628399#16628399
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    Thank you very much again.
    Best regards,
    Alfonso

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    Free trials are not available through the Mac App Store.
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
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  • My Macbook Air just shows the lit screen with nothing on it. The mouse does not respond.  Nor does the screen change.  How can I reset to get the Air working again.  2012 model with the latest software updates.

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    Have you tried to recover your Mac?
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  • I just bought an Mac book Pro i the Apple shop in new York and i was wondering If they have a student discount that i forgot to use? Is there a student discount?

    I just bought an Mac book Pro i the Apple shop in new York and i was wondering If they have a student discount that i forgot to use? Is there a student discount?
    Help me! Thanks !

    check out the prices here, usually $100 off laptops except for $200 for the more expensive ones IIRC
    http://store.apple.com/us-hed/mac

  • I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? thank you in advance

    I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? and also how can I make my laptop boot up faster?thank you in advance

    Call Apple Care. 
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    #2 - You have 90 days of FREE phone tech support.
    #3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
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  • Just bought new battery charged it and the mac finds it but can't start it without charger and when i remove charger in os it dies right away what to do???

    Just bought New battery charged it and the mac finds it but can't start it without charger and when i remove charger in os it dies right away what to do???
    Here´s some info:
    Macbook Pro 2008 (Early)
    Lion
    Some INFO from power in about mac
    It´s Danish hope you can understand the info
    Batterioplysninger:
      Modeloplysninger:
      Serienummer:
      Producent:          SMP
      Enhedsnavn:          ASMB012
      Pack Lot Code:          a0b0
      PCB Lot Code:          c0f1
      Firmware-version:          8800
      Hardwarerevision:          0
      Cellerevision:          0
      Oplysninger om batterispænding:
      Resterende kapacitet (mAh):          5200
      Fuldt opladt:          Ja
      Oplader:          Nej
      Fuld ladekapacitet (mAh):          5200
      Oplysninger om batteritilstand:
      Antal cykler:          1
      Betingelse:          Normal
      Batteri installeret:          Ja
      Strømstyrke (mA):          0
      Spænding (mV):          11796
    Energiindstillinger til system:
      AC-strømforsyning:
      Interval for vågeblus for system (minutter):          30
      Interval for vågeblus for disk (minutter):          10
      Interval for vågeblus for skærm (minutter):          10
      Genstart automatisk efter strømafbrydelse:          Nej
      Afbryd vågeblus ved ændret spændingskilde:          Nej
      Afbryd vågeblus, når skærmen slås op:          Ja
      Afbryd vågeblus via LAN:          Ja
      Aktuel strømkilde:          Ja
      Vågeblus dæmper lysstyrken:          Ja
      PrioritizeNetworkReachabilityOverSleep:          0
      RestartAfterKernelPanic:          157680000
      Batteri:
      Interval for vågeblus for system (minutter):          10
      Interval for vågeblus for disk (minutter):          10
      Interval for vågeblus for skærm (minutter):          2
      Afbryd vågeblus ved ændret spændingskilde:          Nej
      Afbryd vågeblus, når skærmen slås op:          Ja
      Vågeblus dæmper lysstyrken:          Ja
      Formindsk lysstyrke:          Ja
      RestartAfterKernelPanic:          157680000
    Hardwarekonfiguration:
      UPS installeret:          Nej
    Oplysninger om oplader:
      Tilsluttet:          Ja
      Id:          0x0100
      Watt (W):          85
      Revision:          0x0000
      Familie:          0x00ba
      Serienummer:          0x004fe0c9
      Oplader:          Nej

    Take it to an Apple Genius Bar to be checked out. It will either be the battery or the Logic board (not sure the charging circuit is a separate part. If it is then it mya be just that part).
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  • HT1296 I have an iPhone 5 and a Mac desk top with the latest software versions. I cannot sync calendar items entered on my phone to the computer. Items entered on the computer first, will sync to the phone, but not the other way. What settings do I need t

    How do I get calendar items entered on my iPhone5 to sync to my Mac desk top? The sync seems to omly work from computer to phone.

    The iCloud settings for the computer and other devices are in the iCloud preferences in System Preferences. If you open iTunes with your iPhone connected to the computer, select the iPhone under Devices in iTunes' sidebar, then click on the Info tab in iTunes' main window. Look at the various items you see listed. Be sure to check the Mail component for your GMail account because it is not an iCloud mail account. Your Calendar and Contacts components should state that they are being synced by iCloud.

  • I just bought a mac book pro and seem to need a flash player. what should i do?

    i just bought a mac book pro and seem to need a flash player. what should i do?

    Welcome to the Apple Support Communities
    Flash Player isn't installed in OS X by default, so you have to install it manually from Adobe wesbite, if you need it > http://get.adobe.com/flashplayer

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