I just bought a Macbook Pro 15'' with the retina display, but my webcam is extremely slow... what could be the reason?
When I'm using my webcam, for instance with FaceTime it's very slow... What can it be?
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.
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Pretty much the question says it all!
Welcome to the Apple Support Communities
Are you inserting the redeem code in the App Store or in the iTunes Store? You've received two emails, one with the password to open the file and another one with the file with the code. Are you typing the redeem code or the password in the App Store? -
I just bought a macbook pro and want to use my own iCloud account for my iPhone. How do I sign off of the current account on my iPhone and sign in with my own iCloud account i set up my mac?
On your phone, Go to "Settings", "iCloud", scroll to the bottom and "sign out." Assuming you have the the account password/security info of the current account, it will delete everything iCloud related upon your approval (don't worry, everything will remain in the cloud.) Once signed out, in the same settings location (under "Settings", "iCloud") sign in using your Apple ID and Password.
Hope this helps. -
i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated
Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen. -
I've just bought a Macbook Pro 15" and I'm trying to use Photoshop, but the resolution its displaying the images at for 100% are too small. I have to design for the web, so need to be intricate with detail, but I'm finding it adjusts the resolution of the image right down. (I mean you can see the image clearly, but it's too small to edit). When I look at Safari and see a web page at 100% it's clear, but the same page displayed in Photoshop CC appears 50% of the size (even though it says it's 100%) If I move the application window to another screen it adjusts it correctly – leaving all the pallettes, menus and tools correctly sized as they are on the retina display Is there some way to adjust the way Photoshop CC displays images so it is more consistent with what you actually see? There doesn't seem to be any answer on the Adobe forum, so hopefully someone here can shed some light. MacBook Pro with Retina display, 15", OS X Yosemite (10.10.2), Photoshop CC 2014
I tested both ways. With "open in low resolution" ckecked the size of the images is cool, but it is low-resolution including Photoshop appearance.
If "open in low resolution" is unckecked the appearance is good but the very small size.
See the image below. It has 650 x 732 px, 72 dpi. The font of the text "Neste aniversário ..." is with 18pt. -
I just bought an Epson Stylus Pro 3880 and the printed images look yellow. I calibrate my MacBook Pro monitor with a ColorMunki Display. I want to make sure my Lightroom print settings are correct.
This what I have been trying...... Maybe my eyes are screwed up or don't understand the process....
What I have been trying to do is squint and make the apple disappear by moving the sliders around in each step. Is that correct? -
Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?
Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller). -
im having trouble with my magsafe L adapter, i just bought my macbook pro around october-november 2011. just wondering if their still gonna replace it though i lost my receipt already. can i buy just the wire, i mean the "L" not the whole charger?
Punch the computer's serial number here and check your coverage:
https://selfsolve.apple.com/GetWarranty.do -
Hi I've just bought a Macbook pro (2010) I bought it as I needed an older one running snow leopard. Its running on 10.6.4 but I need it with 10.6.1 or 10.6.2, does anyone know if I can install 10.6.1 or 2 on my Macbook??????
This is because I have a copy of Protools I want to run on it and it has to be 10.6.1 or 10.6.2
Help I'm desperate!!The 2010 MBPs came installed with either 10.6.3, or 10.6.4 later in their lifespan. Earlier versions of the OS may not have the correct drivers for the Mac's hardware.
Ultimately, you might be better off upgrading your copy of Pro Tools, or updating the Mac to Yosemite and running Logic Pro X. -
Just bought a Macbook Pro. Does it come with word processor, spreadsheet, etc. or do I buy that?
Everything that is included with a new MBP can be found CLICKY CLICK---> HERE!
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Bit of a tough one...I have a hard drive, iPod and iphone synced to an itunes on a computer that's been irreparably broken. Just bought a macbook pro and want to try and salvage everything onto the itunes on there. Any ideas?
Yeah it seems to be fine although I'm a bit reluctant to fire it up with the Mac just incase. Thanks for the response btw
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I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear. The old Macbook Pro I was using used Snow Leopard. Now with the new it is a Lion. Toruble now when I click onto new message window I have the spinning icon which show it is trying to load. However it fails and Im left with having to Force Quit it. How can I resolve this problem
Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases. -
I just bought a macbook pro and asks me the password, says it has expired and I accept that I do?
I just bought a macbook pro and asks me the password, says it has expired what I do?
marsrover25 wrote:
I recently purchased a macbook pro and qualified for the free Mountain Lion update. Now that I've received the very long content code from Apple, where do I go to enter this information? Is there a link within apple.com? This is my first apple computer so I'm not a proficient user. Thank you
Sign into the App Store with your Apple ID. App Store should be in the Dock.
Cheers
Pete -
hi just bought a macbook pro 13'' and I want to know if I can connect to my Wacom 12wx want to know if it is compatible and that I have to do thanks
It probably is but check with the Wacom web site. You may need some updated drivers.
Ciao. -
I just bought a macbook pro. But I got Lion instead of Moutain Lion. How can I upgrade it for free?
I just bought a macbook pro. But I got Lion instead of Moutain Lion.
I tried to upgrade it in the app store, but it requires me to purchase it first. I thought that I suppose to get mountain lion straight away.
How can I upgrade it for free?Dzufar wrote:
Sorry, i forgot to response. I've gone to the store where i bought the macbook. I told them about this, they said that they were sorry about the services and that they cannot do anything about it. They asked me to call the apple service about the upgrade. I called the services, and all that they said was the period where upgrade is free was over. and if i want to upgrade it, I have to buy it. No free upgrade. And said that he cannot comment anything about the services provided by the store.
oh well. just have to live with it.
Oh yes they can! Apple's policy is that you have 14 days from the date of purchase to return the comp.....no questions asked!
You should return it, get your $$$ back. Then purchased another one that has ML from a reputable Apple reseller and/or from an Apple Store (online or off).
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