I just bought a movie via itunes and every time I try to watch it the whole system crashes. Help?

I just bought a movie on itunes, my first time doing that actually. When I first went to play it just went and stayed black when I hit play. I did need to update itunes so I thought that was the problem. I think it made it worse, every time I try to play the movie it crashes all of itunes. Anyone know what's going on? I actually need the movie for a school project too so this is really frustrating.

Make sure the video is not in High Definiton (HD). You can check by right->clicking the file and choose Get Info. Under the Summary tab look for the Quality field. High Definition content is not compatible with your older iPod Classic as HD video resolution exceeds that of what is capable by this particular model. You'll need to redownload the standard version.
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock

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Download them again in the App Store purchased tab. As long as you use the same ID that you bought the apps with, you do not have to pay for them again.
This will recover your apps, but all of your data will be gone.

I have tried to download a movie via iTunes. Every time the download nears the end, it stops and restarts from the beginning. This has happened 5 times. Any solutions?

I have tried to download a movie via iTunes. Every time the download nears the end, it stops and restarts from the beginning. This has happened 5 times. How can I clear the download or solve this?

If it is a HD movie, it may not be enough. The iPad also need working space.
Try download to iTune (computer) and "Move" to iPad.

I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.

I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.

Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
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TS3212 i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i d

Please answer with in the next 5 minutes
Thank You!!

sorry to bother you.. but did you get any tips or answers on how to fix the issue you had in relation to your question.. by any chance.. (TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??)
Sep 13, 2012 5:17 PM

TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do

TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??Mar 6, 2014 7:07 AM (in response to pdsechser)

sorry to bother you.. but did you get any tips or answers on how to fix the issue you had in relation to your question.. by any chance.. (TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??)
Sep 13, 2012 5:17 PM

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

Welcome to the Apple Community.
Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
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I installed the latest Acrobat Reader (11) and every time I try to do a Save As, it crashes the entire Adobe program closing all files. I tried uninstalling and re-installing and it still crashes.

I installed the latest Acrobat Reader (11) and every time I try to do a Save As, it crashes the entire Adobe program closing all files. I tried uninstalling and re-installing and it still crashes.

Hi Bryan ,
It happens when you save it as an Adobe PDF or a normal PDF?
Happens with all the files or any specific one?
What exact version of Acrobat are you using?
Try updating it to the latest one if it is an older one.
You may also want to uninstall and re install it to check.
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I just bought a movie from itunes and can I copy it to my DVD to watch on a DVD player or only on an APPLE product?

I bought bought a movie in itunes and want to copy it to a DVD to play on a DVD player. Can I or must it be an APPLE product? If so, am disappointed since I can buy music and I own it and I paid full price to own it.

You own it but you don't own the copyright.
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I bought an iPhone 5 yesterday and every time I try to restore my iPhone, I get error 21. I've tried numerous times and have tried things on the internet but still no luck. I have the latest iTunes update, anyone have any suggestions?

Please help!

Or the OP could try actually following Apple's documentation for troubleshooting and solving this very simple problem instead of uninstalling, reinstalling, installing old versions of software, etc...
https://discussions.apple.com/docs/DOC-3141
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

I just re-installed iTunes and every time I plug my iPhone in, the software license agreement comes up and I have to click accept to get to iTunes. Is this something new, or is it a glitch?

I am using an iPhone 5 and an iPad 2 on a Dell XPS 8200 running Windows 7 Professional.

You can use this: http://support.apple.com/kb/ht1212 to restore the device, but please note that everything that hasn't been backed up without a code (purchases excluded) will be lost.
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I purchased two films on itunes and every time I try to download I get download error retry. I delelted some items so I ahve sufficient room on my ipad, what to do. I was charged from itunes for my purchase

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

Is the Lightroom section of the website currently down? I'm trying to buy Lightroom and every time I try to it loads the page for a split second then dissappears.

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Launch iPhoto with the Option held down and create a new library. Import several photos, create a book and try to make a preview PDF of it. If you can then the problem lies with your current library. Since you didn't say what version of iPhoto you're using the following is for iPhoto 11:
Make a temporary, duplicate copy of the library and try the three fixes below in order as needed:
Fix #1
delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your Home/Library/Preferences folder.
delete iPhoto's cache files that are located in your Home/Library/Caches/com.apple.iPhoto folder.
reboot, launch iPhoto and try again.
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Fix #2
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library.
Select options #1, #2 and #6.
Fix #3
Rebuild the library using iPhoto Library Manager as follows:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
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Click on the Create button.
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OT

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I just bought a movie via itunes and every time I try to watch it the whole system crashes. Help?

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