I just bought a new Canon 50D but can't open my raw files in Adobe CS4 Bridge or Photoshop.
The files show up as CR2 files and I get a message saying "could not complete your request because it is the wrong kind of document. I run on Windows XP. I would appreciate your help.
what url?I dont know what you are talking about...
I posted the directions already about an hour ago.
Just for the heck of it: click on HELP and PLUG INS and see if CAMERA RAW is listed.
* I can almost guarantee its not even listed* but if it is, whatever, don't worry yet*
Here are the directions again.
download latest plug in for camera raw (go to adobe) go to DOWNLOADS
(go to downloads and it should be the first download they have listed)
save on desk top
open
click on the 'file' for Adobe (should be first icon listed)
then you need to put THAT PLUG IN
into your NON 64 bit PS
(it should be listed under programs as Adobe Photo Shop CS4 and Adobe Photshop (64 bit)
Click on START
COMPUTER
C Drive
Program Files
common files
adobe
plug ins
CS4
file formats
RIGHT CLICK ON PLUG IN
PUT PLUG IN ON DESK TOP *SAVE IT JUST IN CASE*
RIGHT CLICK ON PLUG IN YOU OPENED IN THE ZIP FILE YOU DOWNLOADED ON TO YOUR DESK TOP
DROP NEW PLUG IN IN FILE YOU HAVE OPEN
CLOSE
RE OPEN PS 32 BIT
AND YOU SHOULD SEE IT UNDER HELP/PLUG INS / CAMERA RAW
AND YOU WILL BE ABLE TO OPEN YOUR FILES JUST FINE
AND OPEN THEM IN BRIDGE TOO
If it doesn't work, I suggest calling me and I can help you. If you are worried about me having your number just hit *67 and then 1, and then my area code and phone number* I have no alterior motives as I was simply in the same boat you are in now and I am just trying to help.
The download is a simple download, but if you put it in the wrong file, you can REALLY mess up your CS4 capabilites. which is why I specifically wanted to help you and walk you thru it step by step.
I hope I didn't leave anything out. Like I said, easier to tell someone on the phone so I can hear what it is you are looking at on your system so I can walk u thru it is all.
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Thank you for your valuable advice. I've solved the problem right now.
Thanks
2015-03-16 15:06 GMT+01:00 c.pfaffenbichler <[email protected]>:
I have Photoshop CS 5.5 version, but I've just changed my camera and
I can't open my raw files. I need for my new camera Photoshop CC and Camera
Raw 8.7 version. How can I do to update the old version? Thank you
created by c.pfaffenbichler
<https://forums.adobe.com/people/c.pfaffenbichler> in *Photoshop General
Discussion* - View the full discussion
<https://forums.adobe.com/message/7302535#7302535>
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