I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do?

I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74403)

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ITunes App Store won't let me buy anything. Keeps saying the credit card info is wrong. BUT IT'S NOT. This has been going on for weeks, I can't even find the effing button to contact Apple. Jesus Christ.

I can't buy or download anything. It keeps whining that the data is wrong, both on iPhone and iPad. It's the right info but it keeps whining about "payment method declined" or something? I dunno, some say it fixes itself after a few days. But it's been like this for a few weeks now. :/
I can't even find the f**king button to contact Apple. What the ****. :/

apple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?

HT201363 How can I reset my security question answers if I don't remember them? :)

I can't remember my iTunes security question answers... How do I reset them?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104047)

My itunes account payment method was updated to a new credit card. it wont let me buy anything because it says i have paypal and its not supported. i dont have paypal for itunes.

hi

I don't know where you updated this information, but if you didn't do it directly on the iPad, try updating the card on the iPad itself.
Settings>iTunes & App Store. Tap on your Apple ID. Tap on View Apple ID. Enter your password. Tap on Pyme t Information. In the next window, make sure that the new credit card in showing and that all associated information is correct, check the billing address, the security code and the expiration date. Save any changes that you make.
Then try to make another purchase.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

HT203167 Hello I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?

I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?

What happens when you try to redownload them ? What you can re-download (the types of content that you can redownload varies by country) will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPhone (and similarly for apps in the App Store app). If you still have your old phone then you should be able to copy your iTunes downloads from it over to your computer's iTunes via File > Devices > Transfer Purchases

Hey guys I just bought my new iPhone 5 but now that I increased the brightness I see a sign in the screen like a finger print but it won't get out what it is???please help

Hey guys I just bought my new iPhone 5 but now that I increased the brightness I see a sign in the screen like a finger print but it won't get out what it is???please help

How could we know what it is? We can examine your phone.
If you think there's a problem, bring the phone to Apple for evaluation.

I just bought a new iphone and I signed on to icloud but hardly anything is showing up on my phone

I just bought a new iphone and I signed on to icloud but hardly anything is showing up on my phone. How can I get all my apps, pictures ect

You have to start by erasing your phone. If you have any newer data on your phone that is not contained in the backup you'll need to save that first. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts, choosing the backup of your old phone to restore from.
Be sure your phone is connected to wifi and your charger while it is restoring the backup.
More details here: http://support.apple.com/kb/ph12521.

Hello. I've just bought a new iPhone 6 in miami apple store as a unlocked phone. But now it shows the message that my phone is locked and I can't use my russian sim card. What I need to do to unlock it?

. I've just bought a new iPhone 6 in miami apple store as a unlocked phone. But now it shows the message that my phone is locked and I can't use my russian sim card. What I need to do to unlock it?

The device is locked to Verizon wireless not a Russian cell provider.
You can use Verizon here in the states. Get a Verizon Sim.
In out of the country use, pop in that Sim and it should work. However Verizon does not unlock for use in the USA.
And you must be a Verizon customer to get it unlocked to use in other countries. Apple claims it will work in other countries.
Good Luck

I just bought my new iphone 4s and when I make a call or receive a call i can barely hear them. I have gone to settings and to sounds and turn it all the way up, but it doesn't help. What else can I do?

I just bought my new iphone 4s and when I make a call or receive a call I can barely hear them.

Plastic packaging film?

I have just bought a new iphone 4 as an upgrade to my iphone 3GS. How can I transfer all my apps and data to the new iphone 4 and keep facetime etc on the new iphone 4. If I do a restore of the iphone 3GS I only get the 3GS apps (i.e. no facetime)

I have just bought a new iphone 4 as an upgrade to my iphone 3GS. How can I transfer all my apps including saved levels in games etc. and data and folders to the new iphone 4 and keep facetime etc on the new iphone 4. When I have done this for someone else they got all their data etc but lost the Face Time App and teh iphone 4 looked like the iphone 3 screen.

There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
http://support.apple.com/kb/HT2109

I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing.

I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing. And I can't download any app because problems with my account regarding the credit card but the information is correct and it says it is not!!!

You'll have to contact iTunes store support regarding your credit card information problem: http://www.apple.com/emea/support/itunes/contact.html. I'm not clear on what you're saying about your backup. Are you saying that when you connect to iTunes it's asking you to restore from backup even though you already have?

Just bought a new iphone 5 i have an old imac computer OSX 10.5.8 and itune version 10 (updated at great cost last year for iphone4) it dosen't let me restore data... any chance of update or do i have to thow away my computer (and never by Mac aga data 0

Just bought a new iphone 5, i have an old imac computer OSX 10.5.8 and itune version 10 (updated at great cost last year for iphone4) it dosen't let me restore data... any chance of update or do i have to thow away my computer (and never by Mac again?)

You an use your iPhone without connecting it to a computer.
But the product description for the iPhone clearly states that in order to sync with a Mac you must have OSX 10.6.8 or later. That version of the OSX is usually called Snow Leopard. There are two mo recent versions of OSX. OSX 10.7.x (Lion) and OSX 10.8.x (Mountain Lion).
If you can upgrade your computer to at least Snow Leopard I suggest you do so.

I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.

I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.

So just to be clear, when you say "just bought" how long ago was that? Is it on this new iPhone that you had pictures, texts, etc that you want? Were you backing up to iCloud or onto iTunes?
This may not help for everything but if you go to iCloud.com and log in, are you able to find your pictures there?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do?

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