I just bought a new Mac mini but cannot complete the set up and I could not pair my apple wireless keyboard with mac min. Can someone help?
I just bought a new Mac mini but cannot complete the set up, as I could not pair my apple wireless keyboard with mac min. Can someone help?
Bluetooth: How to set up your Apple Wireless Keyboard
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I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?
Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore -
I am trying to add another ipod device to my itunes account, but itunes does not pick up the device. I have 2 other ipods that work just fine. Only iphoto picks up the device.
What happens when you try to sync the music and videos to the iPod?
Was all media purchased wit the same Apple ID?
Did the music and videos sync to the old iPod? -
Hey guys I just bought my new iPhone 5 but now that I increased the brightness I see a sign in the screen like a finger print but it won't get out what it is???please help
How could we know what it is? We can examine your phone.
If you think there's a problem, bring the phone to Apple for evaluation. -
I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?
Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone). -
Hi, just upgraded my iphone 4s to ios6. all of my playlists are gone and if i create a new one, i does not appear on my phone. itunes match is activated. can someone help me?
You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
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iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?
Instructions to get the phone back working temporary.. till there is a real fix.
1. turn off the phone
2. fire up iTunes
3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
5. iTunes will then ask you to choose which previous backup to would like to recover.
(note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1) -
I just downloaded itunes to my PC but cannot find the library page to start transporting music files
I just downloaded itunes to my PC but cannot find the library page to start transporting music files ?????
I have music on a stick drive which I want to transport to itunes on my desktop PC running Vista. I downloaded itunes but cannot find a page on itunes to load the music onto.. When I put the stick into the USB port, an AutoPlay box comes up which says Play using .Windows Media Player..............Import music, pictures, video using Real Player. Open folder to view files using Windows explorer etc.....& set Auto Play Defaults in control Panel. By library page, I mean the page on itunes where the music would be transported to & listed by each name so I can listen to it.
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I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."
Hey ksgrech,
I found the following information which may be of assistance in troubleshooting this error on a Mac:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Furthermore, you may want to refer to this article (error 3194):
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers!,
Matt M. -
Hi I want to back up my photos from my iPhone 5. How can I do this? I have an iPad mini but cannot sync to an iPhone as iPad does not have USB port. Can you help please
You have to back them up to a computer. You would import them either to iPhoto or to the Photos app in your PC:
http://support.apple.com/kb/ht4083
Cheers,
GB -
I can not connect my apple wireless keyboard to my iPad Mini?
I can not connect my apple wireless keyboard to my iPad Mini?
I can see it in the Bluetooth menu but it will not connect? The keyboard has new battery's but the light on the keyboard does not stay lite?
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A client has sent me an indesign file I cannot open. She says she has updated to Indesign CC 2014. I am a CC member and fully updated my own software but cannot open the file she has sent me, not even if she saves as an IDML, how do I resolve the problem?
There are a few things to try.
First, if this file came to you vial email attachment, it could have been corrupted. Ask her to zip the file and send it again. That sometimes helps.
I suppose there's a chance that the file is already zipped, so see if that's the case and unzip it if so.
If the file name doesn't end with .indd, add it and see if that helps.
If you are double-clicking, try File>Open from within InDesign.
Last (and I know this sounds like a joke, but I've seen it many times), sometimes people attach a Mac Alias or Windows Shortcut instead of the actual file. What is the file size? If it's really small, that might be the reason.
Also, no offense intended if some of this sounds like stuff you have already tried. I don't know what you know, so I'm just spit-balling. -
My Macbook 4,1 came with 1 GB of memory. Only 512MB shows up in the activity monitor. I just upgraded the memory to 4 GB. Although 2GB shows up in DIMM0 and DIMM1 it still only says I have 512MB of memory. Can someone help?
So when you go to > About This Mac - How it should say how much ram there. Click on More Info - And click on Memory - What is in those fields?
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i baught Seagate Backup plus 2T hard drive to use as my Backup time machine. But its not working. when i connect to time machine its not coping files, it keep saying preparing files. Can someone help me please...
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
I do not have the icloud icon on my mac I have something that says mobile me and it does not accept my apple credentials. How can I get the correct icloud icon
What Mac OS X do you have? ICloud requires 10.7.2 or higher. Then the iCloud icon is in System Preferences.
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