I just bought a new Mac - where are all my songs on my account?
I just bought the new Mac and when I opened ITunes all my songs were gone?
Help me. Please.
quit iTunes on the new Mac and copy the entire iTunes folder (not just the iTunes music or media folder) from the old to the new Mac. launch iTunes and everything will be there.
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I opened iPhoto and it opened as if I just bought the computer. Where are all my photos and how do I get them back? Luckily for the most part, I backed up photos on my flash drive, but I had just imported dozens of pictures from my phone. I reopen iPhoto soon after and the prompt asking how I would like to start iPhoto and all came up. I selected what brought me to the iPhoto I open up to every day only without any pictures.
Are you in the correct account that contains the iPhoto Library?
Did you ever move your iPhoto Library to an external drive? If so, and you disconnect this drive, iPhoto will create a new blank one in the pictures folder.
Check your computer to see if the "iPhoto Library" was accidently moved to the trash.
If you still can't locate your images, launch finder, and select "all images" in the source column. This will display all images on your computer. Be carefull not to delete, move or modify the images you see in this manner, as it will cause issues with good iPhoto Libraries, however it may help us locate where the images are.
Once you locate an image, click it once, then in the top menu bar, select "view / show path". This will display it's location along the bottom of the finder window.
Once you know where the image is, this should help you launch iPhoto to the correct library. -
I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?
Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M. -
I have just bought the new mac and can't set it up as my main computer for iTunes
I have just bought the new mac and have synced it with my ipod but the ipod is not the primary computoer for itunes.
My old computer is the primary one
I have synced my ipad but the apps did not transfer to my mac
any help would be appreciated
thxYou have me confused as to where the apps really are. You mention iPod and mention that the iPod isn't your primary computer. Obviously, it can't be - its an iPod. I'm not trying to be a jerk - I just dont understand what that means.
The you say that the old computer is the primary computer for iTunes. That makes more sense. Anyway, you could have transferred the iTunes library from the old computer to the new Mac, but I assume that you did not realize that.
So ... If the apps are on your iPad - but did not transfer to iTunes when you synced the iPad with the new Mac - transfer Purchases. Connect the iPad to the Mac, launch iTunes, right click on the iPad name on the left and select Transfer Purchases. That will put the apps in iTunes on the Mac.
Movies cannot be downloaded again for free because Apple does not have an agreement with the movie studios to allow for that. At least that is how I understand the way that works. -
I just bought a new mac mini and an external DVD burner. I want to burn a DVD video and it will not play on the TV but only on the computer? Need this figured out for tomorrow. Can anyone help me?
Congratulations on the new Mini. Are you saying you tried burning and it does not play, or do you want to burn it only for the computer to be able to play it?
OS X Mountain Lion: Burn a CD or DVD may help. -
I just bought a new Mac and migrated my CS6 over. Now when I open it, I'm told I'm running a trial version of Cloud. Why can't I use my CS6 version that I purchased? I don't want to pay for something I've already bought.
Here's how to convert the Trail to Permanent:
On receiving Trial/Trial Expired screen
Make sure that you are online
Click on license this software
Perpetual product owners: Log in with adobe ID and enter product serial number
Product should be licensed successfully -
I just bought a new mac book pro and need to clear my old mac of it's contents to give it away--- I do not have my startup disk anymore. How can i completely delete my old mac's memory?
Erasing your drive:
Dragging the files to the Trash removes the references to them from the Directory. As has always been the tradition, the data blocks that held the actual data are not over-written, they are merely added to the free list for later re-use. Their original contents are still present.
Disk Utility "Erase" or "Partition" of a drive (which finishes in under a minute) also does not over-write the data blocks, but merely creates a new, empty directory.
To clear the data that may still be present (admittedly in a disorganized mess of unlinked blocks) you need to overwrite the data. Use the erase tab, then choose "Security Erase" Options, and overwrite once with Zeroes. This process can take several hours as it is -- if you insist on multiple passes, it can take days to complete, with little additional protection. Multiple passes is unnecessary unless your drive held Military Secrets.
When you have erased, be sure to install some version of Mac OS X -- a Mac with no obvious Operating software may be dead, and is much more likely to quickly become landfill. -
I just bought a new Mac, and i cant seem to update to Mountain Lion, any idea's as to why?
i just bought a new Mac, and i cant seem to update to Mountain Lion, any idea's as to why? also i can not seem to download pages from the app store, any idea's on why, please help!!
You need to describe more clearly what you are trying to do and how it is failing.
Was your mac new, or just new to you? What OS did it come with? Lion? Snow Leopard?
Have you already bought Mountain Lion? If so, are you using the same Apple ID that you used for your purchase?
What are you seeing in the App Store? Come to think of it, are in the MAC App Store? (not to be confused with the iTunes App Store!).
If you give answers to these questions we may be able to help! -
Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machine? Strange as I have just downloaded Pages, Numbers and Keynote...free? Thanks and Regards
BrianWelcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718 -
Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!
The power button for the Trackpad is on the right hand end of the battery case. Press that button to initiate the pairing process. On the top of the Trackpad just above the power button is a tiny green light (you probably cannot see it unless it is lighted). That light will indicate ehther or not the Trackpad is discoverable. If the Trackpad has discoverable the green light will blink on and off. If it does not pair within 3 minutes you will have to press the power button again to re-initiate the pairing process. Once your Trackpad has paired, you can just leave it on and it will pair automatically when you reboot your Mac.
If you are having problems pairing, try turning off any other Bluetooth devices within 30 or so feet of your Mac mini. That includes other Computers, iPhones, iPads, etc. that may be in the area. Once your Trackpad has pairedwith your mini, you don't have to be concerned about other Bluetooth devices.
One other hint, I find that although the Wireless Trackpad does not eat batteries as fast as the Magic Mouse it still uses more than the Wireless Keyboard. It is a good idea to keep a supply of AA batteries around. I have used Apple's Rechargable batteries, but found they did not last that long before needing to be recharged. I have had the best battery life from Duracell Quantum batteries. -
where are all the songs and whole albums i bought for i tunes? i have a new macbook but iTunes has none of my paid for music
Your purchases won't automatically show in your new Mac's iTunes library. If you go into iTunes > Preferences and on the Store tab tick the 'show iTunes in the cloud purchases' then what you can redownload should show in the Music part of your library with a cloud icon against them - click on the cloud to download them. Or click on your name towards the top right of iTunes and then click Purchased on the popup, and you can redownload them from there.
If you've moved countries since buying the music, or if the rights-holders have removed them from the store, then you won't be able to redownload them. In that case if you still have your old computer then you could copy them over from that (e.g. via an external drive : How to move your iTunes library to a new computer - Apple Support or via home sharing), or copy them from your backup of your downloads/library and add them via File > Add Too Library -
I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?
I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie -
I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips? Is this possible?
(iPod touch 4, Mac Book Pro (osx lion))In Addition to the post by ds store...
You may find these Links helpful...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Download Past Purchases
http://support.apple.com/kb/HT2519
Also see this Excellent Link by Pondini on Transferring Old to New...
http://web.me.com/pondini/AppleTips/Setup.html -
I have an Iphone with one Apple ID and have just bought a new mac book pro. How can I syn calendar from mac book with Iphone if the two devices have different apple IDs?
No not bothered about sycing apps etc it is all about calendars and maybe notes. IN terms of how its done I just want it the easiest way and preferably so that if an entry is made on one calendar then it populates the other.
Thgius is beacuse I have my work diary on outlok, which I then link with my ical. I want to make sure that information is then shared with her.
Chris -
Hello, I would like to know how to transfer one of my two "membership" to an other computer because I just bought a new Mac.... ? Or how to cancel it on my old laptop so I can activate it on my new computer. Thanks a lot !
Hi Virginie,
You need to go under the help menu option and sign out from Muse and then install it on the other computer that you want using the creative cloud desktop app.
- Abhishek Maurya
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