I just bought a new nano today and I'm trying to download music to it from my itunes account but when I connect it to my computer a window appears and says an ipod has been detected but not identified properly. What does this mean?
How can I get my ipod nano connected to itunes?
What you have on your computer is your iTunes library, not an "account."
Did you download and install the latest version of iTunes, which is available here?
https://www.apple.com/itunes/
If you have an earlier version, it may not support the most recent iPod nano, which could explain why Windows does not have the device driver to identify it.
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error message says "an ipod has been detected but it could not be identified. We've disconnected the ipod and reconnected it but it hasn't worked.
If the iPod was originally formated to your computer, restart your computer. If not - How to use your iPod to move your music to a new computer
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Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine. please help.
Have you restarted your computer? iTunes updated?
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what do i do when i try to open my ipod nano in itunes and it says "an ipod has been detected, but could not ne identified properly"
Hello rachel167,
I would use this:
iPod nano: Error message saying that iPod 'could not be identified ...
Ensure you use every step.
Hope this helps.
~Julian -
I upgraded to 11.1.14.62 this morning. Not iTunes is saying "An iPod had been detected but could not be identified properly". I unlugged/replugged in. I reset the iPod, I removed iTunes and reinstalled. I'ver tried three different cables.
When I put the iPod in disk mode it shows up briefly as a disk then goes away.
Any ideas?Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen. -
my pc will detect my ipod nano 7th generation but it will not identify it what do i do?
Do you have the latest version of iTunes installed?
http://www.apple.com/itunes/ -
I have tried to go into my device manager and uninstall the apple ipod usb device that is listed, and nothing is working.
Hey taye909,
Thanks for the question, and welcome to Apple Support Communities.
The following article addresses this error message and may provide a resolution to your issue:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Thanks,
Matt M. -
whenever i connect my ipod nano to my computer, itunes gives me a pop-up that says, "an ipod has been detected, but it could not be identified properly. Please disconnect then reconnect the ipod, then try again." when i do that, i get the same pop-up. beneath the pop-up stated before it also says "If the problem persists, uninstall Itunes, then install Itunes again." but after doing that, it still will not read my ipod and scan it in.
Does the Apple ID on the iPod match the Apple ID on iTunes?
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"An iPod has been detected, but it has not been identified properly."
Okay so at first my ipod wouldn't sync at all, so it would just freeze up. So i went onto one of the apple support pages and did all this confusing stuff. i have ONE more step until i fix the problem, but i can't find the page on apple.com anymore! Now, it says "an ipod has been detected, but it has not been identiefied properly. Please disconnect, then try again."
I know that the step has something to do with changing something in the "your home directory" or something like that. Anyone know what i'm talking about?Maybe the article you are thinking about is one of these? ...
Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick -
HT3204 An ipod has been detected but can not be idenified
Help Needed....I have an issue with my iPod/iTunes. When I plug it in, iTunes pops up a message that says "An iPod has been detected but cannot be identified properly.". We have followed all the troubleshooting directions with no luck. Anybody?
We have followed all the troubleshooting directions with no luck.
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
IPod has been detected, but coudl not be identified properly? Help!
I'm trying to put songs on my mom's new iPod. It has never been used before, and it is an iPod 5th generation nano. I'm using Windows XP.
Every time I connect it to iTunes, it says "An iPod has been detected, but could not be identified properly. Please disconnect and reconnect the iPod and try again."
I've disconnected and reconnected it about 15 times now, restarted the iPod, deleted and reinstalled iTunes, restarted the computer, and it still says the same thing.
What can I do?Anyone?
-
I have uninstalled and reinstalled itunes and I am still getting this error message. An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.
Hey there gentzdo,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that'll resolve most issues like the one that you've described, where your iPod nano isn't identified properly by iTunes.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Cheers,
-Jason -
"An iPod has been detected but it could not be identified properly" iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.
Hi cueball819,
Thanks for using Apple Support Communities. This article has steps to try if your iPods aren't recognized by iTunes or Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari -
ITunes message: an ipod has been detected but could not be identified properly.
For some reason my ipod nano 7th generation will not connect to iTunes anymore. It comes up on my computer but iTunes will not "identify" it. I have tried resetting my ipod and unistalling iTunes then reinstalling and following the help intructions online. Anyone know how to fix this? Cheers.
I recently began receiving this message when i try to sync my ipod to itunes: " an ipod has been detected but it could not be identified properly." Never had this problem before. Have tried all troubleshooting suggestions.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
"An iPod has been detected, but it could not be identified properly" error
We have had five iPod Nano's installed via our home computer (Dell PC - Windows Vista):
one 2nd generation (currently being used)
one 3rd generation (not in use - was lost)
one 4th generation (not in use - was stolen)
two 5th generations (currently being used)
The iTunes 10.0.1 Update was installed during the first of the two 5th geneartions installation process.
We recently bought another 5th generation. When we went to install it, we received the error message "An iPod has been detected, but it could not be identified properly". The 2nd generation can access the entire library and download music but the two 5th generations are no longer able to access the library and download music. Basically, they can only be used to listen to the current music within does 5th generation iPod Nano's.
We tried everything that's been recommended in the Support section but nothing has worked in order to restore the capability of accessing the library and downloading music for the 2 generations....This is where we need HELP!!!
As for the new 5th generation, we have installed it into our laptop instead with no problems (so far). We've read that there is a way to move the iTunes Library from one computer to another which we hope this will be an option once we fix the issue of the two 5th generations.
If anyone can provide any recommendations please post. We have spent the better part of our weekend trying to fix this problem with alot of frustration along the way.
Thank youUninstall everything from your pc that is published by Apple. This includes; iTunes, Quicktime, and Bonjour. I also had this problem and it is VERY frustrating. Then re-install iTunes of course.
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