I just bought a song and its not here!

I just purchased a song off iTunes and it wont show up on my list!

Try "Store / Check for Available Purchases..."

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I just bought a song and its not playing and the album isnt showing up! HELP!

I just bought a song off an album. The album cover isnt showing up and the song isnt playing. What should i do?

Try "Store / Check for Available Purchases..."

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

How can I ensure itunes purchases (music, apps) are paid using credits which show on the account instead of billed to my credit card? Info indicates credit is used first but I just bought a song and it did not seem to be deducted from my credits.

How can I ensure itunes purchases (music, apps) are paid using credits which show on the account instead of billed to my credit card? Info indicates credit is used first but I just bought a song and it did not seem to be deducted from my credits shown on account.

Hello how to use this,
The article linked below details how to go about viewing your purchase history in the iTunes Store.
See your purchase history in the iTunes Store
http://support.apple.com/en-us/HT2727
Cheers,
Allen

Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from agift card? How do I view my balance?

Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from a gift card or a deposit
? How do I view my balance?

Your balance should show to the left of account id at the top of the iTunes store page on your computer's iTunes. You can also check it by clicking on that id, or doing Store > View My Account, which should show your account balance and let you view your payment info

I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its sasy the cose can only be used once. I dont have the movie and now i cant get it at all.

I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its says the code can only be used once. I dont have the movie and now i cant get it at all. i paid for it when i bought the movie but now i dont own it at all. i feel cheated, somebody please help!

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Just bought Time Capsule and do not intend to use as a router. Can I use it just as a wireless backup to my Mac?

Hi all - Just bought Time Capsule and do not intend to use as a router given that my Uverse router works splendidly. Can I use it just as a wireless backup to my Mac? Sorry if this is a boneheaded question, but this is my first time backing up my machine ( I know, foolish). Thanks!

Your problem will be if you use wireless for internet then you cannot do both internet and backup at once.. you still should plug the TC into the uverse router and set it in bridge mode.. you can setup wireless if you like on the TC and use either TC or uverse but you must work out how to do both at once.
If you use ethernet on the Mac then wireless to backup is also a bit of an issue.. please ask as I can show you the setup.. or visa versa.. wireless for internet and ethernet for backup..

I just bought a song and can't find it

i just bought a song and downloaded it but can't find it ... help!!!

http://expresslane.apple.com
Get in contact with iTunes Store Support

I just bought a song and it's not showing up

About five minutes ago I just bought a song in the ITunes Store and it took the money, but the song isn't under my "Purchased" list or my regular songs at all and neither is the band.

Check for purchases like this article suggests
http://docs.info.apple.com/article.html?artnum=93015
If it says you already have DL'd all your purchases, contact the store.
THere is a link to do that on the page.

HT203167 i bought a song and its gone

i bought some albums and there not there but they were on my other account and now i cant transfer them to this one

Hi Nursebelle,
I've got an article here for you that can help you find and re-download your past purchases:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
You will want to verify that the purchase you are wishing to re-download is in the purchase history of your iTunes Store account, then delete it from your library and use the steps in that article to re-download it. Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Just bought iTunes song and can't make a ring tone..??..

I just bought a .99 cent iTunes song and when I right click on the song in iTunes it tells me that "This song cannot be made into a ringtone" "This ensemble can no longer be made into a ringtone"
Anyone know or had this problem before? I only bought this song for a ringtone and now I can't use it.

You can make a ring-tone using Garageband out of your own music library. It's very simple. See the link I posted. Of course you need to have Garageband to do this.
http://support.apple.com/kb/HT1358

I bought an album and Its not showing up in my library

I recently bought an album and when I upgraded my phone, the album doesn't show up in my library. I need to get it back, I'm not going to buy the same album when I already spent money on it once.

Hello wesiji,
The following article provides a couple of different methods for downloading pre-orders.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
If neither of these gets your pre-order downloaded, you might consider cancelling the pre-order and purchasing the album normally.
Cheers,
Allen

I just bought a song and can only listen to the first 15 seconds

i just bought an entire song on itunes, it will only let me listen to the first couple seconds, then it will skip to the next song.

anyone - is there a fix for wondows vista

Just installed logic studio and its not compatible with mac os x

Just installed logic studio and cant open logic window message displayed says version not compatible with mac OS X

You need to go to software update (apple logo/software update)
Let it update and youll be fine ^^

Just downloaded a song but its not showing up in my library

My downloaded song isnt even showing that its even in my library. It shows that I payed for it and in the itunes store it says that its purchased. Help.

Look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the track there to be downloaded. If not, and you're in the US, just look under the Quick Links on the main iTunes Store page for the Purchased link. Click that and you should be able to find and re-download the track.
If it's not there, or you're not in the US, contact the iTunes Store Customer Service department from their contact page and explain the problem to them.
Regards.

I just bought a song and its not here!

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