I just bought a song and its not playing and the album isnt showing up! HELP!

I just bought a song off an album. The album cover isnt showing up and the song isnt playing. What should i do?

Try "Store / Check for Available Purchases..."

Similar Messages

  • I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

    I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

    Assuming you bought the song at the iTunes Store, you can go here
    http://www.apple.com/support/itunes/
    and follow one of the "paths" to get what you need or to an Apple customer support employee.  One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
    The iTunes app also has a way to report a problem with a purchase.  Select iTunes Store in the sidebar (of the iTunes window).  Toward the upper right corner, click on your Apple ID.  This gets you to your Account Information screen.  Find Purchase History and click See All.  On that screen, you can select a specific purchase with that problem, and Report a Problem.
    If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

  • How can I ensure itunes purchases (music, apps) are paid using credits which show on the account instead of billed to my credit card?  Info indicates credit is used first but I just bought a song and it did not seem to be deducted from my credits.

    How can I ensure itunes purchases (music, apps) are paid using credits which show on the account instead of billed to my credit card?  Info indicates credit is used first but I just bought a song and it did not seem to be deducted from my credits shown on account.

    Hello how to use this,
    The article linked below details how to go about viewing your purchase history in the iTunes Store.
    See your purchase history in the iTunes Store
    http://support.apple.com/en-us/HT2727
    Cheers,
    Allen

  • Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from agift card? How do I view my balance?

    Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from a gift card or a deposit
    ? How do I view my balance?

    Your balance should show to the left of account id at the top of the iTunes store page on your computer's iTunes. You can also check it by clicking on that id, or doing Store > View My Account, which should show your account balance and let you view your payment info

  • I just bought a song and can't find it

    i just bought a song and downloaded it but can't find it ... help!!!

    http://expresslane.apple.com
    Get in contact with iTunes Store Support

  • I bought a song and an album on my iPod touch last night..

    So last night I bought a song and an album on my iPod touch and when I synced it to my computer none of the songs transferred to my PC and now the songs are gone from my iPod touch. The only thing left is the audiobooklet. So how can I get the songs back?? And the songs aren't showing up as purchased on my iPod touch.
    If this makes any sense PLEASE help me (:

    Look in your purchase history to see if it shows as purchased. If not, then just purchase again.
    If it does show as purchased then try:
    In itunes click Store>Check for Available Downloads and see if it shows up.
    If not, try attaching the ipod and, in itunes, click File>Transfer Purchases.
    If these do not work, the go to purchase history and click "Report a Problem".

  • Just bought an iPhone 5s, as I turned on the phone it showed 71% of battery, I drained it to 15% and next charged it for 3 and a half hours to fully charged. Did I do any mistake ? Should have I let it to get discharged in order to fully charge it ?

    Just bought an iPhone 5s, as I turned on the phone it showed 71% of battery, I drained it to 15% and next charged it for 3 and a half hours to fully charge. Did I do any mistake ? Should have I let it to get discharged in order to fully charge it ? Somebody told me I should have let it discharged and then to fully charge, but I didn't do it, my iphone is working very well, the battery too but I'm worried if the battery lifespan is gonna get worsen soon if I didn't abide by the rules and procedures of battery charging.
    I had problems on my previous iPhone 4s, it died because I didn't replaced the battery with a new one because my battery never worked well and I never knew it , the battery used to overheat my iPhone and it caused to damage my processor completely to death. Who does the replacement of the iphone processor?  I need help how to maintain with the iphone battery. And also let me know if I did something wrong that I should get worried about or not ?!?!

    Apple does not fix the iPhone 4S, they replace the phone. If not covered by warranty, called an out of warranty exchange. Cost is US $199. Make an appointment at any Apple store.
    Be aware, Apple does not sell iPhone parts, thus there is no legitimate source for genuine parts.

  • Hi..can anyone help? Songs on my itunes are not playing to the end? They cut off part way through a song. Its not on all the songs but lots of them? thanks

    Hi..can anyone help? Songs on my itunes are not playing to the end? They cut off part way through a song. Its not on all the songs but lots of them? thanks

    A couple of months ago, I went to the Apple Store to try and sort this problem out. I was told that I was not playing my songs out of an actual music library. I created a library and loaded all of my songs, movies, etc. onto it. I had found that when I synced my songs from the new library onto my itouch, the songs no longer stopped in odd spots or bled into each other. To ensure that most of my songs had been fixed, I played the ones that were the most problematic. Fortunately, the songs play all the way through without any interruption. So far, I have not encountered the same problems that I had posted in my question. I apologize for not knowing the fellow's name who helped me with my iTouch at the Apple Store, but I would like to say how thankful and happy I am now that my iTouch no longer skips to the next song.
    I know that other people have had this same issue with their iPods. If you encounter your music not playing correctly, I would suggest that making a new library and  loading all of your music into the new one may help correct the problem. I hope that this helps.

  • I just bought more storage and it is still showing i don't have enough storage? When does the storage plan kick in?

    I just bought more storage and it is still showing I don't have enough storage. When does it actually kick in? I need to download an app and it's saying I don't have enough space??? thanks for the help

    What sort of "storage" did you buy? If you are referring to iCloud storage, that does not change the amount of storage on your iPhone. You will have to delete things from your iPhone to be able to add more apps. If you want to have music in the cloud rather than on your iPhone, you need to subscribe to iTunes Match, after which you will be able to stream music rather than keeping it on your iPhone, though of course you'll need an internet connection to do so and can burn through your cell service data allowance rather quickly if you play a lot of music and don't have WiFi available.
    Regards.

  • Hello i just bought quicktime pro and the application doesnt open ( im on windows 7) tank you

    hello i just bought quicktime pro and the application doesnt open ( im on windows 7) tank you

    hello thanks for helping i found where the problem was coming from but no how to resolve it. it sems like the AC3 format of avi video is in conflict with quicktime pro or something like that..
    i tried to take some codec for avi video but none of them resolved the problem if somebody has any answers thank you very much.

  • I have an iPhone 4 on IOS5. I signed up for itunes match. After everything uploaded to the cloud, my songs are messed up. I'll select a song and the title will show with the right art work but a different song will start playing.  Anyone have a solution?

    I have an iPhone 4 on IOS5. I signed up for itunes match. After everything uploaded to the cloud, my songs are messed up. I'll select a song and the title will show with the right art work but a different song will start playing.  Some songs won't play at all even though they do appear in the itunes store. The artwork almost always shows u blank until you turn it to landscape then it will appear. Anyone know what's going on?

    I have found that scrolling through the album list (past albums without art) triggers the progress wheel next to the wifi symbol. You can scroll quickly through the whole collection and then wait! Artwork will appear gradually...
    However, repeat visits to the Music App might initially show no artwork again, but it might spontaneously appear more quickly this time. The bad news is that the whole Music App is now sluggish as ****...

  • I purchased a book, payed for it but it will not play despite the cover page showing up in ITunes books.

    I purchased a book, payed for it but it will not play despite the cover page showing up in ITunes books.

    Did you accidentally buy an ibook?
    If so, these are print books that you read on your iphone/ipod touc/ipad.

  • I just bought a song and it's not showing up

    About five minutes ago I just bought a song in the ITunes Store and it took the money, but the song isn't under my "Purchased" list or my regular songs at all and neither is the band.

    Check for purchases like this article suggests
    http://docs.info.apple.com/article.html?artnum=93015
    If it says you already have DL'd all your purchases, contact the store.
    THere is a link to do that on the page.

  • I just bought a song and its not here!

    I just purchased a song off iTunes and it wont show up on my list!

    Try "Store / Check for Available Purchases..."

  • Just downloaded a song but its not showing up in my library

    My downloaded song isnt even showing that its even in my library. It shows that I payed for it and in the itunes store it says that its purchased. Help.

    Look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the track there to be downloaded. If not, and you're in the US, just look under the Quick Links on the main iTunes Store page for the Purchased link. Click that and you should be able to find and re-download the track.
    If it's not there, or you're not in the US, contact the iTunes Store Customer Service department from their contact page and explain the problem to them.
    Regards.

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