I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??
I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??
Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...
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how do i reset my mac completely? I have parental controls and cant seem to get to time machine cause i bought the computer with parental controls on it and they did not have the password. How do i completely reset my macbook pro?
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I have purchased two complete albums in the last three weeks, old Bob Seger and new Maroone 5, both have the same issue, only a few songs will play and will skip over the rest of the songs on IPod and on computer????
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
A few years ago or so i bought Aperture and Photoshop (the whole kit and caboodle) from a university subsidized store (my husband worked there and buying programs like those two, the whole Microsoft office Suite, all kinds of things) at a very significant discount, i think we paid 25$ for Photoshop vs the 400$ it was selling for on the open market.
Yesterday i upgraded most of my laptops to Yosemite (one of them I'm sure was the one that had Aperture on it, a 17in MacBookPro, its about 2 years old now, but at the time i bought it it was the highest computer apple had on the regular floor, I'm sure i could have added some stuff to customize it for extra, but basically we are talking top of the line computer. I recently just required a 2012 MackBook Air with also fairly heavy specs from a family member that was upgrading (I'm not sure why, i know they couldn't possibly be using this thing for anything beyond its capacity, its basically new, and they aren't 3D animation rendering and needed a "quicker" one).
I was very happy with the upgrade, and now it does work much more seamlessly with my iPads and my iPhone, but the whole reason i uploaded it was to work on pictures, adjust them, change the size and then print them out to include in jewelry, and Yosemite won't let me use Aperture at all, when i click to upgrade it (in the bar all it has basically old icon with a (no sign or ghost busters like sign over it) i click on it and it says, you did not buy this with your apple account name and i could not upgrade it. But it just made me click ok, and did not give me any info on how to upgrade it. i do physically own it, or my husband does, I'm not sure to whom it is registered, but sholdnt i still make it able to work with this new operating system, even if not through regular "software updates" it used to always be asking me to upgrade "word" and i got that in the same way, so what is the issue and what do i do to get it to work on this new system?Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia -
I am having a issue installing Adobe Acrobat XI. I am running Windows 8.1. When go to install it gets an error. The error is with transform in registry and will not install product. I am looking at how I can fix this registry problem.
I have tried to uninstall all Abode Acrobat installations but one file remains and refuses to be uninstalled. It gives me this error : Error applying Transforms . Verify that specified paths are valid. It was installed on Sept 18 2014. I have downloaded a Transform update but it tells I do not have a Adobe Acrobat product installed.Hi all,
Sylonious, did you manage to sort this problem out? I have been experiencing similar problems. I think my problem was because I had many different versions of JDKs. I have done a complete re-install. I would be really grateful to you (and anyone else) for help with this problem.
I have re-installed JSDK1.4.2_03, set the "path" variable to "C:\JSDK1.4.2_03".
When I compile using "javac" I get an error saying "javac" is not recognised.
When I compile using "C:\j2sdk1.4.2_03\bin\javac Freq.java" no error is thrown.
Every time I try to run a java file, I always get the NoClassDefFound error. When run with the -verbose option, files are loaded from C:\Program Files\Java\j2re1.4.2_03\bin - is this correct?
I have removed all previous references to java in the registry editor.
Please help !
Regards,
Vipul -
I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?
Wayland wrote:
The CS.com service account has long been closed. I cannot get it to respond to my years ago password for that account. So I ask them to send me a new password and of course it goes to my years ago email number.
Don't have it send email.
Answer the security questions. -
i have tried this 6+ times to "How to share music between different accounts on a single computer" on my wifes mac and can not get it to work!! On my PC no problem but on the MAC it will not work, follow the instructions to the T but no go????
It is almost as if the program does not exist on my computer. If I search for it, the only thing that comes up is the installer. I cannot find it anywhere despite the fact I have installed it numerous times, uninstalled it and conducted a fresh install, and the Adobe website checks says that it is installed.
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just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.
ALSO does anyone know how to have 2 ipods on 1 computer but seperate?Hi there,
I would recommend taking a look at the information found in the articles below. The first two articles have the same content, but are geared towards either OS X or Windows.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/ht1495
-Griff W. -
I just clean installed maverick on my computer and I have nothing in my iTunes library, how can I get back all the music I have bought?
From your backups. By doing a clean install you erased your startup volume. You may have installed OS X, but your personal software was erased. You can restore from backups if your have them. If not, then you've lost it all, permanently.
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My iMessage is only allowing me to select messages to be sent and received from my email. If my number is an option, but it will not let me select my number, how do I get the iMessages to be sent to my number and not my email?
Try ejecting your iphone from iTunes and then close iTunes. Now retry. Hope this helps.
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I have ebooks on my ipod and when I'm listening to a story it will not go to the next chapter, it just starts over again with the chapter I just listen too. How do I correct this? It didn't do this before.
ebooks is a term for (mainly) textual books that can be read on screen. If you're listening then I think you mean audiobooks. See audiobooks on iPods. Either reorganize as single files or access via a playlist.
tt2 -
I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?
Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M. -
Ok, So I just purchased a song, and we it got done loading. I went to listen to it and It wouldn't play at all. This isn't the only one I bought a song that will only play half way. What can I do to fix this?
Hi..
Try re downloading the song.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I can't play my music from my cds on my ipod because they are in grey how do I get them back to normal
SKF5656 wrote:
I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back.
No you didn't.
Now everything is in the cloud
Except for anything you did not purchase in iTunes Store.
Only you iTunes purchases are in the cloud.
Reada the article that brenden dv posted to copy your iTunes library to new computer. -
Apple TV 1 is used exclusively for music playback. The device is often in use 4 to 8 hours daily. I have had no problems with it in over two years of use. In the last few weeks it has started a new behaviour.
At random times but not always, it will simply stop playing the playlist and return to a menu screen. Playing music again requires selecting a playlist and pressing play. The device continues working and does not require restarting or resetting.
I have browsed the topics for Apple TV 1 and have not found anything similar to this problem.Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. -
I accidentally uninstalled Safari on my home computer, reinstalled it, and now my Ipod wont acknowledge it or sync. How do I fix this without resetting it so I dont loose all my music and apps????
iPhone User Guide (For iOS 4.2 and 4.3 Software)
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