I just bought a used macbook and I'm trying to get iMessage on it. Help!

How do I get imessage on my mac book? What do I need to do?

Back up your data, check your applications for compatibility, and try downloading Mavericks from the Mac App Store. If you're told that it's incompatible, you can't.
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I recently bought a used macbook and if it doesn't have iMovie already installed on it does that mean I am going to have to buy it from the app store?

I just bought a used macbook and its been completely updated, but I cant find imovie on it. Some of the other iLife appliations are already installed onto the computer though, am I going to have to buy imovie from the app store?

iMovie is not part of iLife anymore. If you want iMovie you will have to purchase a boxed set iLife '09 or '11 that comes on DVD. It's not available in the App Store. You will find boxed sets of iLife via Google and Amazon.

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

I just bought a used Macbook Pro. How do I make the changes to make it personal. Example the iTunes comes up as the old user and I have to have his password to make changes on the laptop. Can you make any suggestions?

I just bought a used Macbook Pro. How do I make the changes to make it personal. Example the iTunes comes up as the old user and I have to have his password to make changes on the laptop. Can you make any suggestions?
Also I cant make a right click on the pad. Is that normal?

Your first going to have to remove all your personal data off the machine to a external storage drive, do not use TimeMachine when it asks as this will copy the entire drive and is unnecessary at this time (also takes too long).
You need to drag and drop copy your personal data folders (Music, Pictures, Movies etc) to a external storage drive, once done, unmount and disconnect this drive.
Most commonly used backup methods
Next your going to follow the Zero Erase and install method for your OS X version, either 10.6 or 10.7, here
How to reinstall just OS X or erase/install OS X
10.7 requires your AppleID and password to install, so make sure to have that ready.
Once you reboot your into the real setup of OS X, which will require your name etc, so it's now your machine.
Install your programs, iLife package is only free for the owner of the machine.
If you have the 10.6 machine specific disks, then it's on there.
If your using 10.7, then you'll have to purchase it from the App Store.
Last, return your files from the storage drive, consider setting up a TimeMachine or clone on the external drive.

I just bought my first macbook and I want to know to write a document.

I just bought my first macbook and I want to know how to write a document. Does the macbook come with a comparable Microsoft Office Works but for Macs? Or do you have to purchase it?

Hi Rosa Anna,
Like Stedman1 mentioned the Mac includes Text Edit, witch can open and edit 95-98 Word Files. To use text edit. Go to the dock (the icons at the bottom of the screen), then click on Finder. Go to the menu bar, chose applications. When the applications window opens, locate and double click on "TextEdit."
Pages, will also open word files.
Microsoft makes Microsoft Office for Mac Home and Student 2011. It's not bundled in with the computer; when some thing bundled in with the computer your paying for it, you don't don't have a choice in the matter, and not every one wants Office. Most pcs these days come with a 30 day trail of office.
Microsoft offers the same 30 day trial for the mac.

Hello, I just bought a Snow Leopard and I have tried ti install this on my macbook pro 2008 (10.5.8) and I can not do it. I have to erase the hard drive before in order to succeed. Please tell me step by step what to do. I appreciate very much your help.

Hello, I just bought a Snow Leopard and I have tried to install this on my macbook pro 2008 (10.5.8) and I can not do it. I have to erase the hard drive before in order to succeed. Please tell me step by step what to do. I appreciate very much your help.
Thanks

Here are the directions:
http://support.apple.com/kb/HT3910?viewlocale=en_US
Ciao.

I just bought a new macbook, and am trying to transfer my settings, etc, from my old imac. I have connected the two with a firewire. How do I now transfer the data?

I just bought a new macbook, and am trying to transfer data from my old imac. I have connected the two with a firewire, and how do I now transfer the data?
Thanks in advance.
Joel

You can connect them in Target Mode http://support.apple.com/kb/HT1661 and then drag and drop from the iMac to the MacBook.

Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?

Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?

No. Only those Apps that are not installed on the new will migrate over.

TA44475 I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do?

I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do? I have copied them into the music file along with the mp3 files but they still dont open in iTunes.

From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also... have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

I just bought a new ipad and i am trying to install i cloud on my pc but it says my apple id is correct but wont allow me to log into icloud

i just bought a new ipad and i am trying to install i cloud on my pc but it says my apple id is correct but wont allow me to log into i cloud

Did you already activate iCloud on your iPad, Settings > iCloud.
Then on your computer you can go to https://www.icloud.com/

I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper?

I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper? The same thing with my iPad mini

Try restarting all devices including portable iOS ones and your router.
Check Airplay is not disabled in AppleTVs settings.
AC

Ive just got a new iPhone4 and I am trying to get the App's ie games from my iPhone3 onto the 4 and retain the same levels that I have reached on the 3, The Apps have gone onto the 4 but its making me re-start everything from level 1?

Ive just got a new iPhone4 and I am trying to get the App's ie games from my iPhone3 onto the 4 and retain the same levels that I have reached on the 3,
The Apps have gone onto the 4 but its making me re-start everything from level 1?
Ive paid $$ for the games and then more $$ within the games via iTunes for in game purchases and desperatly want the games on the 4 with the levels that I have reached on the 3!
Can anyone help!! Please!!!! My Smurfs and Animals are starving Hahahaha

Mate, it's good to hear that you have gotten the iPhone 4 but sorry to burst your bubbles. Not all games can have the "saved" data ported over.
Normally when you save a game in iPhone, the memory used is in the flash memory of the device. Those that can be ported over, reason is due to the data being saved over the air and when you logged in on a new device, it recognises you via the userID.
Maybe you can try to backup your iPhone 3, and restore the file onto your iPhone 4. Not too sure if that would brick your phone though.

Just bought a new Macbook and pay 29,- eur. for an update

Hello,
I just bought my new macbook 2 days's ago and i just saw the news that an update of the OS is comming on August 28th. Do i really need to pay 29,- euro's for this or can i get it for free beacausr i only have my new macbook a few days?
Thank you!
Jeroen

austin093 wrote:
hey.. i have had my macbook pro since early july, 2009. I bought the mac in the United States but am living in Europe currently. Do I need to buy the one on the US store and ship it abroad or can I buy it from say the German or UK store? Will it work any differently? Also, I am eligible for the 10 dollar update but how can I do that when I need it sent abroad? Make more sense to just buy in the country I am in? Thank you.
- ideally yes that would be convenient but I believe since its was purchased from US you can only get the update snow leopard there as well. I think this answers your question.
Terms and Conditions
This offer is good only in the United States (50 states and the District of Columbia) and Canada, and valid only in accordance with the terms set forth on this certificate.
http://www.apple.com/macosx/uptodate/

I just got a new macbook and I'm trying to transfer my playlist off my phone onto my new iTunes library?

I just got a new macbook and im trying to transfer the music off my i-phone onto the i-tunes on my computer. Help??

Hello M524J,
Thank you for contacting Apple Support Communities.
This article offers several options for getting your music to your computer.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Regards,
Jeff D.

I just bought a used macbook pro i5 13.3 inch 3rd generation...how can i reformat and bring it back to its orginal state?

i have macbook pro 3rd generation 500 gb i5 13.3 inches without retina display
i bought it used from kijiji when i start the macbook it gets stuck on the white screen with apple logo in the middle
how can i reformat it ans start using it normly

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

I just bought a used macbook and I'm trying to get iMessage on it. Help!

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