I just bought Adobe Elements and I can not get New Project to work
Adobe Elements was downloaded and activated, however when I attempt to launch a new project the program does not respond
Are you asking about a video project in Premiere Elements? That program has its own forum and you'll get better help there, if that's the case:
http://forums.adobe.com/community/premiere_elements
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I just bought Adobe photoshop and premier elements and although photoshop and organizer run premiere will not.
I have installed it twice with no errors and it still will not run.
OS Name
Microsoft Windows 8.1
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
CHARLIES_LAPTOP
System Manufacturer
Hewlett-Packard
System Model
HP ENVY 17 Notebook PC
System Type
x64-based PC
System SKU
G6U51UA#ABA
Processor
Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Insyde F.12, 8/18/2014
SMBIOS Version
2.8
Embedded Controller Version
77.38
BIOS Mode
UEFI
BaseBoard Manufacturer
Hewlett-Packard
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
On
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Charlies_Laptop\CHARLIES_LAPTOP\charl_000
Time Zone
Central Standard Time
Installed Physical Memory (RAM)
12.0 GB
Total Physical Memory
11.9 GB
Available Physical Memory
8.76 GB
Total Virtual Memory
23.9 GB
Available Virtual Memory
20.6 GB
Page File Space
12.0 GB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
No
Hyper-V - Data Execution Protection
Yesreally
Let us go through the usual drill on this...Premiere Elements 13 on Windows 8.1 (assumed 64 bit)
1. Are you running the program from a User Account with Administrative Privileges? Go to Local Disk C/Program Files/Adobe/Adobe Premiere Elements 13, find the Adobe Premiere Elements.exe file, right click it, select and apply Run As Administrator from the pop up menu that appears, and then double click that file to determine if you can open the program from it.
2. Does the problem issue exist with and without the antivirus and firewall(s) disabled?
3. Are you working with a pen and tablet device instead of a mouse?
4. How many video cards/graphics cards do you find under Device Manager/Display Adapters, what card name, driver date and up to date version number?
When you say it will not run...how far into the program do you get...
a. no further than the Welcome Screen and Video/New Project
b. other
If non of the above gets us anywhere, we may go for
a. deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole 13.0 Folder in which it exists
and, if necessary, then
b. the uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled.
Details to follow if needed.
We will be watching for your results and then decide what next.
ATR -
My Macbook are from 2012, and i can not get the Airplay to work. Apple-tv3
Hello,
I can not get the Airplay work betwine my Macbook and Airplay.
Have read a lot about it online, and can not understand way its-not work. My mac is from 2012. have dobbel Chek. Also with Serial number on our site.
Do you have any answer for way its not work?Update to Mountain Lion, or higher, which is required.
Troubleshooting AirPlay -
I just purchased an ipad2 and i can not get it to come on, what do i have to do.
My husband just bought me an Apple Ipad 2, I cannot get it started there it's not coming on, do I have to load the Apps on my self.
Do you mean that it won't turn on, or that you just get a picture of a cable and the iTunes logo ? If it won't turn on then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds after which the Apple logo should appear.
If you get a cable and iTunes logo on the screen then you need to activate the iPad by connecting it to a computer that has iTunes open on it - getting started guide : http://support.apple.com/kb/HT4053 -
I just bought QT Pro and I can't get it to register
QT does not show up in System Prefrences
If you're using Mac OS X 10.5.8 or earlier, use Pacifist to extract it from the Mac OS X install DVD and then run the combo updater for your OS version.
If you're using Mac OS X 10.6 or newer, you need to download this software and apply the key to it.
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I have photoshop elements 11 and I can not get the encoder to work
I have photoshop elements 11 and when I put the code in for the encode to be activation .It keeps coming up with the code is not right.
See if this helps any:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
I have an ipad2 that I just bought July 2011 and I can't split the keyboard or do a multi tasking.
I think the ability to split the keyboard came with iOS5. I just did it on my keyboard. You hold your finger down on the little keyboard key until you get the options to split or undock.
Do you have an iPad 1? or is your iPad not running iOS5? You can check that by going to settings and about, and it'll tell you what version you're running.
If you're not on iOS5, then you need to have iTunes 10.5 on your machine and you can update your iPad to get the mulittasing gestures and split keyboard. -
How can I ensure itunes purchases (music, apps) are paid using credits which show on the account instead of billed to my credit card? Info indicates credit is used first but I just bought a song and it did not seem to be deducted from my credits shown on account.
Hello how to use this,
The article linked below details how to go about viewing your purchase history in the iTunes Store.
See your purchase history in the iTunes Store
http://support.apple.com/en-us/HT2727
Cheers,
Allen -
i just downloaded AOL Desktop 1.7 for Mac and I can't get my email to work. It welcomes me but I know I have new email but it doesn't recognize that I have ANY mail at all. HELPPPPPPPP Please
Hey I've been all over and can't get any help. I'm well aware its not an Apple product but its an app for Mac OS so I thought I'd try here. I bought 2 new iMacs yesterday for my parents (5K) and I'm just trying to get them some help as there in their 70's and AOL is all they know.
But hey thanks for your help, -
Bought a new Ipod touch and the WiFi does not connect. Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected. Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices. After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected. Just can't seem to get it to generate an IP. Any solutions other than turning it on and off again? Not a Merry Christmas morning.
Ok, so, a couple of things: Denisefromwaleska and I have the exact same size/type/color iPod. Now wishing I'd bought the black one maybe...
Second, Airport is an Express and I have a second one that I carry with me when I travel. Tried to connect my Airport Express to the internet and could not although the iPod did recognize the router and tried to connect to the internet for some time, unlike my previous problem. Updated firmware on my travel router, still could not connect to the internet. Going to try to set up a manual Static IP on the travel router here in a few and conect through it although I predict the problem will persist. Back on the Christmas Present Airport Express router, it is back in play and working fine for all devices save the iPod.
Thanks again for all your help, hopefully I can get a solution in place soon, -
I own a Canon 6D and just bought Photoshop CS6 and I am not able to open my raw images into Photoshop CS6. I downloaded the camera raw and dng converter for it, but realized in the process that the one I downloaded does not work with my Mac version, 10.9.5.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Mylenium -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I have adobe cs6 and I can't get bridge or mini bridge open. All I get is "waiting for bridge." can anyone help?
This tech doc should help. Simply try out each step one at a time until it works.
Error: Waiting for Bridge | Mini Bridge panel
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What is your operating system?
You don't need Acrobat to view PDF files; can you post a screenshot of that message?
Also, is this a local or online PDF? If online, in what browser?
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