I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. What do i do?

I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. what do i do?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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I bought an album and some of the songs do not play all the way through. How can this be fixed or how can I get my money back?

I bought an album and some of the songs do not play all the way through. I would like help fixing this issue or my money back.

How to report an issue with Your iTunes Store purchase

HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

HT1349 I bought an album and some of the songs came up as separate songs and not in an album list. How do I fix this?

I bought an album and some of the songs came up as separate songs and not in an album list. How do I fix this?

Downloading past purchases from the App Store ... - Support - Apple

I bought an album and some of the songs did not download for the full length, but others did. why? and how do i fix it?

i bought an album from the itunes store and some of the songs did not download the whole length... why? and how do i fix this?

Delete the incomplete tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
Are the incomplete tracks ones that you had previewed before purchasing the album? If so there may be a bug that needs reporting. See this recent post which explains why I ask the question...
tt2

Hi I just bought an album and one of the songs won't show up that's on that album?! Please help!

I just bought a brand new album and one of the songs on the album isn't there?

Delete the track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT1725 I bought an album and some of the songs didnt download all the way and then said i need to repurchase it how do i get the songs with out repurchasing it??

I bought an album and some songs didnt download and there wanting me to re but then help me?

Downloading past purchases from the App Store ... - Support - Apple

TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

I purchased an album and some of the songs did not download completely. How can I fix this?

I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

HT1725 I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

Hi Stimulator7
You may find some helpful information in the following link:
http://www.apple.com/support/itunes/store/lostmusic/
If not use the contact us link at the bottom of the page.
Hope this helps
J.C

HT4059 I bought an ibook and some of the pages are not visible because of encoding errors. What does this mean?

I bought an ibook and some of the pages are not visible and show and error message that there is an encoding error. Can you help?

There are numerous thread about the same matter in this forum
I hope you'll find your answer
https://discussions.apple.com/search.jspa?resultTypes=&dateRange=all&peopleEnabl ed=true&q=the+format+is+not+valid&containerType=14&container=2084&username=&rank By=relevance&numResults=15

I have downloaded an album and some of the songs where sounds are missing what can I do?

I have downloaded an album and some of the songs where sounds are missing what can I do?

Delete the files from iTunes. Go to the iTunes Store. Look to the right side of the iTunes Store window for the Purchased function. You can find all of your past purchases there.

I bought an album and almost all the songs stop at random points and change to another song on devices and on my computer.

I bought an album and almost all the songs stop at random points and change to another song on devices and on my computer.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I bought an album and not all the songs came up listed under the artist name. They came up as separate songs and not as part of an album. How do I fix this?

I bought an album and not all the songs came up listed under the artist name. They came up as separate songs and not as part of an album. How do I fix this?

Hello pjmelli921,
You have to locate the album in itunes. Highlight each track, hold the ctrl button and left click each one.
Do a right-click on the highlighted blue, select get info, say yes to editing multiple tracks.
Hit the options tab, change "part of a compliation" to yes, select ok on the bottom right.
Resync ipod. This should fix it on your ipod after the resync.
Hope this helps.
~Julian

I bought an album and one of the songs doesn't work

I just bought drakes new album and one of the songs only plays the first verse, until like 1:20, then it goes to the next song. What can i do?

Delete the track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

TS1362 I bought an album, but some of the songs purchased don't play fully

I bought an album off of the itunes store today, and while listening to a few found that some of the songs cut out mid song. The time on the top of the tunes continues, but no audio comes out.
How do I go about fixing this?

Delete the current copies of the songs from iTunes and then download again (free) from your purchased history.
If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2

I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. What do i do?

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