I just bought an album but the music is no where to be found yet the money was from my account like if it was purchased. How do i get my music?
I just bought an album but a screen came up saying that i need to verify my account through security questions. Initially I didnt get the answers right to the questions so itunes locked me out. When i went to see if the music downloaded, it didnt. But from the amount left on my giftcard, it's clear that the album had been bought. I looked in the "downloaded" section and cant find this album. I even tried rebuying the album to see if it would resume its download but it was going to completely rebuy it.
Please help me receive the music I bought.
thanks
I'm not sure I just know that you can call the 1-800 number. I think you can chat but am not sure how to do so.
Similar Messages
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I just bought an album, but 1 song didn't work, how do I get that song?
I just bought an album, but 1 song didn't work, how do I get that song?
Any suggestions are appreciated, I would rather bot have to buy it all over again!
Thanks!Try Store>Check for Available downloads
If this fails, then report the issue. They will resolve in a day or less.
http://support.apple.com/kb/HT1933 -
I've just bought QuickTime Pro - but I can't find where to download it - can you help?
I've just bought QuickTime Pro - but I can't find where to download it - can you help?
Click here and follow the instructions.
(118935) -
just bought QuickTimePro and can't find any filed where i can fill in the code????
Welcome to the Apple Support Communities
If you are using a Mac with Mac OS X Snow Leopard, OS X Lion or Mountain Lion (as you say in your post), you have to install QuickTime Player first in order to install QuickTime Pro with your key. See > http://support.apple.com/kb/ht3678 -
I just purchased a new desktop computer. I had downloaded music from CD's on my old computer. How do I get this music on my new computer? The music is on my iphone, can I download from my phone?
btkamp wrote:
I just purchased a new desktop computer. I had downloaded music from CD's on my old computer.
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.
btkamp wrote:
The music is on my iphone,
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See https://discussions.apple.com/docs/DOC-3991 -
I have a Iphone 3g,every now and then some of my music will disappear then reappear.I've tried to sync the music from my library on my laptop,nothing happens.How do I get my music back,without having to wait for it to reappear?
Define "I cannot transfer songs." What exactly did you do, and what exactly happened?
Did you authorized iTunes on your computer and sign into the same iTunes account as your phone (and the one the music was purchased under)? -
I just bought an album, but the album booklet is not there?
I just bought an album off itunes and i wanted the album booklet with it. It showed there was an album booklet before i downloaded it, but it never downloaded for me. How do i get the album booklet?
I'm not sure I just know that you can call the 1-800 number. I think you can chat but am not sure how to do so.
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I tried getting rid of the SC folder and deauthorizing the computer. Any other ideas?
I fixed the same issue here with a short walk through!
I had this problem before with a track from Kendrick Lamar's album "good kid, m.A.A.d city"
Enjoy! -
I keep getting an exclamation mark next to music i purchased how do i get my music restored
i am unable to hear some of my music due to an exclamation point that appears, how do i restore my music ?
Is this just one file or many?
If one file, you can restore it from a backup, or if it is an iTunes Store purchase you may be able to download it again.
If it is many files then it is possible you renamed a file or folder, or moved one that is part of iTunes' organization of your music. iTunes really doesn't like it if you do things yourself inside the iTunes folder. The easiest solution then is to undo what you did. iTunes doesn't work directly with your files. It works with a database file that tells iTunes where it thinks the music is located, so if you click on a track and have changed the location of the file iTunes may not know the new location. -
and i can't transfer my purchases for 86 days. surely we can use two seperate accounts on the one pc. the only other pc's we have are ipads and we cant sync our ipods using them. thanks in advance
Set up a seperate PC user account on your PC and use that for yourself or your wife. The iTunes library is associated with the PC user account.
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All my old legitamately purchased music is on my iPod Touch 64GB 3rd Generation from a desktop in which the hard drive had crashed. The only copies I now have of the music are on the iPod and I want to load them from the iPod to my new Laptop (MacBook) which the iPod is not Synced to.
What do I do in this situation?
I also have much more memory left on the iPod but I can't add songs to it without erasing all of my old music from pretty much all my life...
What can I do?
(Answers such as..."That's why you back up your hard drives or burn or transfer the music on external media..." are not a solution to this problem they are preventive measures...and why isn't the iPod considered a form of external media?)
(Apple...if your answer is what I think it will be which will yield no solution...just keep this situation in mind when you force iTunes upon us. Prove me wrong.)verbalv wrote:
... The only copies I now have of the music are on the iPod and I want to load them from the iPod to my new Laptop (MacBook) which the iPod is not Synced to.
What do I do in this situation?
Try these 2 User Tips
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
How do i get my music from my iphone, onto itunes? Plz help
Hi, I have had my Iphone for two years now, but only got my macbook some months ago. Before i got my computer, i bought my music over the app itunes on my Iphone. My phone is broken so I'm sending it to reparation very soon, and they say i should have a backup for everything. I do have a backup for everything, except for my music. I have tried several tired synchronizing my phone on my mac (the automatic way), but it still wont come on my itunes. So, the music is on my phone, but not on my macbook. I almost clicked "Sync music" on itunes (macbook), but it would delete every bit of music or tunes i had. So of course, i did not do that.
So my quiestion is: How do i get my music onto my computer, so i can get a backup??? Plz answer asap, because I have to send my phone soon.
ThanksHello JWILDT,
Thanks for using Apple Support Communities.
Since you have purchased the content from iTunes on your iPhone, simply transfer purchases from your iPhone in to iTunes.
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Take care,
Alex H. -
my pc broke and all my music is on it and i can not access it...my ipod wants to erase and sync.How do i get my music back???
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
Just bought a nano and want to download some of my iTunes library. The "Music" button shows almost all my selections but some albums are missing, yet ONLY those albums appear on the nano icon on my desktop after being dragged there but none of the others. What's happening?
I've read some of the post here that I thought might help but they refer to titles (Music) and triangles in the "Devices" window which are nowhere to be seen when I open the "Devices" window.
I have iTunes 11.0.3 and Mac OS 10.6.8. Does this make a difference?I should mention that, for the first problem, I do make sure that my new tracks are stored in the folder where I told iTunes that my music is in. Also, when I say the cataloging of my library stops short of cataloging all my songs, I have tried leaving the computer unattended for days (my computer's sleep mode is disabled). It always stops before cataloging all of my music regardless of whether I am doing something else while iTunes is cataloging, or if I just let iTunes be the only program that's open during the cataloging process.
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I've just bought an album and downloaded it,went to sync it to my ipod shuffle and it doesn't appear in the album list to sync, yet it is in the music library? why is it not available to sync?
This sounds similar to the problem where new purchases will appear in playlists, but not the main music source, suggesting that iTunes is making a hash of the indexes. Somewhat bizarrely the solution for that one seems to be to download the current free Single of the Week, maybe it will help you too.
tt2
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