I just bought an envy110 series and can't get it to copy anything

I bought an Envy 110 series - was able to make one copy yesterday and now I can not get it to allow me to copy anything today - not sure what is going on?

terrrd,
What operating system are you using ? When you try to make a copy what does it do ?
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I'm a printer tech with HP.

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I just bought an envy110 series and can't get it to copy anything

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