I just bought an iMac. It was to come with pages, numbers, and the presentation software (like power point). I can't find these programs.
I just bought an iMac, It was to come with pages, numbers, and the presentation software. I can't find these programs.
Have you checked your Purchase and Updates at the app store? You will usually need to accept them and then download/install. If that does not work, you can follow these instructions:
http://www.apple.com/creativity-apps/mac/up-to-date/
Similar Messages
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just bought an imac cannot view you tube videos keeps telling me to download adobe flash player 10 how can i fix this
Good morning.
Apple no longer includes Flash with the new Macs. So, if you run into things that require Flash you must, if you want to view them, go to the Adobe site and download the Flashplayer as Paul_31 suggested.
Enjoy your day. -
I just bought an iMac. I was working on it and I had to leave it for 20 mins. When I came back, there was a prompt for user and password. I didn't have one. Does anyone know how to override or reset? I can't even get pass screen.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
When you set up the new Mac and your new user account you must have created a password to the user account. That is the password for which the screen is asking. -
So I just bought a great condition Macbook pro 17" with 2gb of ram, and the last owner upgraded the HD to a 500gb toshiba 5400rpm HD....the computer is VERY slow....when loading up anything it take forever, and watching video's freezes it for a few seconds then starts for a 1-3 seconds then freezes again....what can I do? I really like the laptop, but hate the performance...and I don't want to go buy another one....but I have considered a SSD....any idea's before I do that?
Thanks.How much hard drive space do you have left?
Sluggish Finder - Bunch of icons on your desktop? An overcrowded desktop slows down your Mac.
Get rid of needless Finder calculations - Open a window in Finder/View/Show View Options: ensure "Calculate All Sizes" option is unchecked.
Internet related - It's likely that your broadband connection is the bottleneck. You can check your speed on http://www.speedtest.net to see how fast your connection is. If your web browser specifically performs slowly, quit and relaunch it.
If browser remains sluggish, empty its cache.
Safari/Empty Cache
Firefox/Preferences - select the Network tab of the Advanced preferences and click the "Clear Now" button in the "Offline Storage" area.
Application related - Launch "Activity Monitor" - Applications/Utilities - click the CPU heading and see what float to the top. If an application takes up a large chunk of CPU and won't let it go, it could be dragging down your Mac's performance. Quit it by clicking the Quit Process button at the top of the Activity Monitor window.
Too little ram - max out your ram. -
Just bought an iMac do I have to buy Pages from the app site to type documents?
Need to type a tenancy agreement can't find Pages anywhere on the iMac (just changed from Windows) so assume I have to purchase it from the App store
If you don't want to buy Pages from the MAS, you could try out Bean, which is a free word processor, or use the native TextEdit.
http://www.bean-osx.com/Bean.html -
When I purchased the iMac they told me I could download the awesome update for free. But they never told me how to do it! And the nearest Apple store is about 45 minutes away. Can anyone help me out with this please? Thanks! Matt
At this link
http://www.apple.com/osx/uptodate/
You get your redeem code that's good at the App Store -
I've bought a pack of self adhesive labels that I wanted to print up on my IMAC,running on Snow Leopard. However, I can't find a programme that will do this, nor can the personnel in the MAC shops. The labels are stuck on a normal sheet od A4, and I just want to print addresses on them. Can anybody help?
Are they Avery Labels? If so there are templates here:
http://www.avery.com/avery/en_us/Templates-&-Software/Templates -
I just finished creating a movie using IMovie and want to burn it to a DVD and loop it. Since I just purchased this mac it looks like they no longer include IDVD. Is there something out there to help me do this. I am new to MAC and any help would be greatly appreciated. Thanks
There is free open source software called Burn that will burn DVDs. Here is a link.
If you wish to pay for software, there are many, including TOAST TITANIUM from Roxio. Apple's retail copy of iLife 11, and Apple's Compressor.
Of these, I would say that iDVD is known for being able to create very professional looking DVDs with intros, menus, lots of interesting templates.
Toast is much simpler and the menus and templates are more plain.
Compressor is a professional tool that does a lot more than make DVDs. Don't expect much in the way of menus or templates.
Burn, I have never tried, since I have iDVD and Toast for those ocasions when I need to burn a DVD. However, since it is free, I think it is worth a try.
Each software package is a little different, but in general, in iMovie, you can use the SHARE menu to SHARE/MOVIE in Large size. Save the movie to your desktop or someplace you can easily find it. Then drag it into the tool of your choice. You can alsouse SHARE/MEDIA BROWSER/LARGE if you have iDVD or Toast. -
I was chatting with support last night about a download error for a movie rental and now I can't find the link for the chat support. iTunes, App Store, or someplace else?
I was chatting with support last night about a download error for a movie rental and now I can't find the link for the chat support. iTunes, App Store, or someplace else?
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I just bought an iMac 10.7.2 version with lion and am looking for a printer that is compatible
I am looking for a basic printer and all that I have looked at say they are compatible with 10.6 or lower
Visit > OS X Lion, Mac OS X v10.6: Printer and scanner software
Most all new printers are supported by the Apple's drivers. If not, then check the manufactures web site before buying the printer. -
I just bought my macbook air today and does it come with pages? and if so how do i access it ?
a nice step by step directions on how to find it would be nice because id like to figure this out before college starts?
Unless you specifically requested Pages at the time of purchase it will to be included. It is quite easy to obtain. Log into the Mac App store using your iTunes ID and search for Pages. Download and enjoy.
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Ok, I bought iWork from the Mac App Store on my iMac. I just wondering if I could get those three programs on my iPhone 5 for free since I already bought them.
The iVersions are slightly different than the desktop version.
They are not as powerful as the desktop version. In my case, I do all my document creating on the desktop (create the attendance spreadsheet and form) and edit only on the iPad (take attendance for the day). The commands needed to create the attendance form, for example, on the iGadget do not exist in the iVersion. -
I am bit confuse, how to deal with it, somewhere i read that I should erase the Hardrive and use Internet recovery but not sure. If I reinsatll it form 10.8 Recovery disk it ask for apple ID , but I didn't purchase ML.
Great! Then it came with Lion pre-installed and all you have to do is Internet Recovery as mende1 pointed out. COMMAND+R+OPTION keys held until you see a spinning globe then you can erase the drive using OS X Utilities and Disk Utility then reinstall Lion from the OS X Utilities menu.
I'm running ML that I got from the App Store on a mid-2011 Mac Mini. Internet Recovery ALWAYS gives me the ability to reinstall Lion which is what was pre-installed.
You don't want to use the current Recovery HD which is Mountain Lion. You want to use Internet Recovery. -
I download quite a few magazines through the app store on my iPad. I just bought an iMac and was wondering if there is a way to transfer those purchases over so that I could read them on my Mac?
You should be able to use the OpenVPN Connect app running on your iPad to connect your iPad to the VPN directly. It is an official OpenVPN client for iOS devices.
In what way is it "not compatible"? Have you tried it? Tunnelblick is an OpenVPN client, so your school's VPN is using the OpenVPN protocol. That means any OpenVPN client should be able to access it. (It is possible, but unlikely, that your school uses encryption that is not available on the iPad, but that would be very unusual.)
Otherwise, a remote control app on your iPad would let you control your Mac at home. "Back to My Mac", for example, would allow you to control your Mac remotely. The tricky part of this is that usually a VPN is set up to send all Internet traffic via the VPN server, and I'm not sure how that would work with "Back to My Mac". -
I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
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