I just bought an iMac yesterday. I'm trying to transfer my iTunes purchases
I haven't had a Mac since I was about 6 years old. I just bought a Mac yesterday because our PC bit the dust and I needed something quickly for an art project that is due next week. I want to upload my music to the computer, and I'm having a problem.
I deauthorized all 5 of the other computers that my iTunes account was set up on, and most of my iTunes purchases were transferred. However, all of my most recent purchases begin to upload, but then this box pops that says: "Attempting to copy to the disk 'Macintosh HD' failed. An unknown error occurred (-39)."
Like I said, I'm still not entirely comfortable with my new Mac, it was just out of the box yesterday and I don't understand how everything work with it. So what exactly does this message mean, and how can I get my music on the iMac computer?
unfortunately from the UK you can not call Apple support
Last time I was there, UK still had telephones. Has there been been some sort of event that has rendered telephones obsolete?
Apple Contact - UK
"*Telephone Support*
To get technical support over the phone, please call 0844 209 0611*. Lines are open Monday-Friday 0800-1945 and Saturday 1000-1745. If your product is within its 90-day complimentary support period or covered by an AppleCare Protection Plan, you will not have to pay for the support. Otherwise, you may purchase per-incident support for £35.
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