I just bought an ipad air but I already forgot my passcode. How do I unlock my device? Tried many wrong pass code.

I just bought an ipad air but I forgot my pass code. How do I unlock the device with many wrong attempted passcode.

I concur. You were sold a used/demo model that is essentially useless since it is already associated with an AppleID. Take back for a full refund OR a new sealed-in-box replacement.

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I have just bought the iPad Air but when I try accessing my fotos from my iCloud account, I only get this years fotos whereas in my old iPad I can access the last three years of fotos. I've tried syncing to the computer but it didn't help

I have just bought the iPad Air but cannot access the roots I have on my iCloud account. They do appear on my old ipad 2, any ideas how I can access them please

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I just bought my iPad air and I would like to know how to get the App Store on it

I just bought my iPad air and I would like to know how to get the App Store on it?

It is included.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.

Somehow I didn't finish my question. It was: Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.(Partially reproduced below.) Or is it legitimate?
"You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you."

This is genuine if you have submitted Rescue email address (tap to enlarge)

TS2755 When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy. I'll never buy another if I can text using SMS or MMS

When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy if you like texting family and friends. I'll never buy another one if I can't text using SMS or MMS. Is there any hope for a patch or new operating system to fix this issue, or an app to use with iPad Air

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
 Cheers, Tom

HT1212 i just bought an ipad air ... what's the default 4 digit code to unlock the ipad? i never set one on this device since it's brand new

i just bought an ipad air ... what's the default 4 digit code to unlock the ipad? i had not had a chance to reset it yet

There's no default 4 digit code.
You need to force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

HT4623 I have just bought an IPad air wi-fi. Is it possible to update it to cellular?

I have just bought an IPad air wi-fi. Can it be converted to cellular?

Get a Mi-Fi
http://en.wikipedia.org/wiki/MiFi

Just bought an ipad air second hand that is tied to another apple id and password. can't contact previous owner to delete it from their cloud. any way around this?

just bought an ipad air second hand that is tied to another apple id and password. can't contact previous owner to delete it from their cloud. any way around this?

You will not be able to activate iPad if you do not have the Apple ID and password of previous owner.
iCloud: Activation Lock

I have just bought new iPad Air and cannot get it to start.

I have just bought new iPad Air and cannot get it to start. Am I doing something wrong or could there be a fault in the new iPad?

OK - Item turned out to be faulty and was returned to seller for replacement. No futher follow-up required.

I've just bought an iPad Air and when it charges it chews up enormous amounts of wifi.

i have just bought an iPad Air and when it charges it uses up huge amounts of wifi data nearly 1G.

Did you set your iPad to make iCloud backup?
Settings > iCloud > Backup > iCloud Backup: ON ?
Or did you synced purchases from iTunes/App/iBooks Store?

I just bought an ipad 2, but the packaging doesnt say ipad 2. have they given me the first generation?

I just bought an iPad 2, but the packaging doesn't say iPad 2. have they given me the first generation?

I don't think that the box has the gen number on it. My first gen iPad box has a picture of the screen covering the front of the box, whereas the 2nd gen box just has an angled view across the iPad in the middle of the box cover (there is a picture of the box here) - it doesn't say 'iPad 2' on it, just 'iPad'
If you open the box then you can definitely tell by whether it has cameras on the front and back - there are pictures of the front and back of the iPad 2 on this page : http://www.apple.com/ipad/specs/

Just bought an iPad 2, but can't access iTunes. What should I do?

Just bought an iPad 2, but can't access iTunes. What should I do?
phauck

iPads are not susceptible to viruses. That is to say there is no known virus that can affect an iPad at this time.
Due to the way the Operating system is built, neither viruses nor Anti-viruses can actually work, which is why Kaspersky offers no version for iPads.
Basically as long as you keep the iPad updated, you should have no issues.

II just bought an Ipad Air what do I have to do to get it going

We just bought an Ipad Air please help us to get it started.

Turn it on and go through the setup procedure which walks you through setup. Have Wifi internet access available and know your WiFi password.

Just bought and iPad Air 1 sell send me serial number MD786LL/A instead of MD786B/A. I believe LL/A is USA - can this new iPad I have received work in the United Kingdom or should I send it back??

Just bought and iPad Air 1 sell send me serial number MD786LL/A instead of MD786B/A. I believe LL/A is USA - can this new iPad I have received work in the United Kingdom or should I send it back??

If this is a Wifi only unit, it will work just fine in the UK.

I just bought an ipad air but I already forgot my passcode. How do I unlock my device? Tried many wrong pass code.

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