I just bought an iPad mini and installed Facebook. NOT working. Only messages, but sporadically. Anyone know what's the deal?

Weird... Turned the iPad off and back on, while waiting on the line to be connected to an apple support specialist, now it works.

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I have just bought an iPad mini and to transfer my contacts,music etc via iTunes on my PC, the PC crashes - is this because of the different operating systems?

Can anyone please help

Hi Pa23from Argyllshire,
This error: I have just bought an iPad mini and to transfer my contacts, music etc via iTunes on my PC, the PC crashes should not occur.
The best guess is this crash is caused due to an issue with the PC.
Make sure your iPad is updated to the latest operating system: iOS 7.0.4 and make sure iTunes is updated to iTunes 11.
iTunes 11 is optimised for iOS 7, so if you have an iOS 7 device and non iTunes 11 computer, life would be hard.
Try to update iTunes to 11.1.3 from: http://www.apple.com/itunes/download/
Even try uninstalling iTunes and then re-installing. iTunes will not lose any of your iTunes songs when your un-install it as iTunes stores every media item in a folder found in (or around): C:\Users\NAME\Music\iTunes
Obviously iTunes and iDevices work best using Mac iTunes however; iTunes 11 and iOS 7 iPad Mini should work fine.
In summary possible solutions:
1.       Update iPad Mini to iOS 7 or better (iOS 7.0.4)
2.       Update iTunes to iTunes 11.1.3
3.       Restart both PC and iPad
4.       Uninstall iTunes from PC
Many Thanks, Happy New Year and I look forward to hearing from you regarding this crash!
iBenjamin Crowley

HT201302 I have just bought an iPad mini and would like to transfer photos from my iPhone to the iPad how do I do this please?

I have just bought an iPad mini and would like to transfer photos from my iPhone to the iPad how do I do this please?

How to Transfer Photos from an iPad to a Computer
http://www.wikihow.com/Transfer-Photos-from-an-iPad-to-a-Computer
Importing Personal Photos and videos from your iOS device to your computer.
http://support.apple.com/kb/HT4083
Copy Photos (& Videos) Between iOS Devices
http://tinyurl.com/cnz95bc
FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

I have just bought an iPad mini and can't seem to transfer one of my apps of my iPhone 5. How do I do this?

I have just bought an iPad mini and can't seem to transfer one of my apps of my iPhone 5. How do I do this?

first time you connect it to the computer you sync the iphone with it should ask if you want to setup the ipad as a new device or restore it with a backup of another ios device
if you say yes the content of tne iphone will be put on the ipad
if you later one wish to do the same thing one can restore it by navigating to the ipad in itunes on the computer and choose to restore it there to the backup of the iphone
if you don't want to restore then you can just mark the apps in itunes you wish to sync to the ipad
if you don't sync with a computer then you can't be charged for an app more then once it's tied to your appleID and any attempt to buy it again will result in a free download
one can also access apps tied to the ios device under purchasees in the app store app

Just bought an ipad mini I have synced it with my itunes but when I go to play my music it just flashes threw all the songs or albums or artists like it is on super fast shuffle until it finds a song it would like to play. need help please

Just bought an ipad mini I have synced it with my itunes but when I go to play my music it just flashes threw all the songs or albums or artists like it is on super fast shuffle until it finds a song it would like to play. need help please

Since you are a new iPad user .....
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download an iPad User Guide to the iPad from the iTunes store.
 Cheers, Tom

I just bought a power adapter and it is not working, says "not charging". The same for the mobile charger. Anything I need to do in the setting?

I just bought a power adapter and it is not working, says "not charging". The same for the mobile charger. Anything I need to do in the setting?

The device is locked to the carrier it was purchased through unless you specifically purchased it as unlocked directly from Apple.
Only the carrier to whom it is locked can authorize it's unlocking. To do so, the user much contact them to start the unlock process.

Our daughter just got an iPad Mini and I set it up for her, but I originally set it up under my apple id in order to create an apple id for her. Is there any way for me to switch it to her account as the main user?

Our daughter just got an iPad mini and I originally set it up under my Apple ID in order to create an Apple ID for her (she's under 13 so I set up iCloud family)... is there any way to switch the main user to her so that she can use iMessage and such under her own account? When she uses iMessage it's my account. I can't find a solution anywhere. Thank you!!

Hi Maudluna,
I understand you would like to sign out your Apple ID from an iPad. You can do this easily by following the steps in the article below. I have also linked to an article about Family Sharing which can help you create and manage multiple accounts:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support
Start or join a family group using Family Sharing - Apple Support
Family Sharing makes it easy for up to six people in your family to share each other’s iTunes, iBooks, and App Store purchases without sharing accounts. Pay for family purchases with the same credit card and approve kids’ spending right from a parent’s device. And share photos, a family calendar, and more to help keep everyone connected.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D

TS1398 I have just purchased an iPad mini and it will not join my wifi. It detects my wifi network but will not join. I have a Mac, 2 iPhones and an iPad 4 and all work perfectly. The new iPad mini just won't behave. Any ideas?

I have purchased an iPad mini and it will not join my wifi network. Any ideas?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Just got an iPad mini and it will not charge.

It doesn't charge from the wall charger or from my iMac. I don't have another new style charger. Looks like a bad cable or iPad Mini.
Thoughts?

Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
~~~~~~~~~~~~~~
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

HT1222 Hi there just bought new iPad mini and can't get iOS 7 to update on it???

Help can't seem to update my new iPad mini to IOS 7 x

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    1.    Go into the iPad's Settings.
    2.    Locate and tap "General" from the menu on the left.
    3.    The second option from the top is "Software Update". Tap this to move into the update settings.
    4.    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    5.    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
    1.    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    2.    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    3.    After canceling the dialog box, iTunes should automatically sync with your iPad.
    4.    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    5.    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    6.    From the iPad screen, click on the Update button.
    7.    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    8.    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

I just bought a ipad mini and like and my yahoo mail account dosent work anymore how do i fix the problem

so can anyone tell me why i cannot acces my yahoo mail account they ask me for password and then says that yahoo server not availble i did this several times its not working why please

there is a problem with yahoo and there update there servers

I just bought my iPad Air and I'm trying to use iBooks but it's saying that I need iOS device with iBooks. I downloaded the app but still can't open the book

How do I enable my iPad Air to use iBooks

You should download and install iBooks first and then buy books from the iBooks Store. You worked backwards. Where did you but the book? Or where did you download it from?

I have just bought an ipad mini and want to add it to my itunes account. when I connect it its asking if i want to restore from my iphone or set up as new. which one do i choose please

please can some tell me how to add a ipad to an existing itunes account without it wiping my iphone

Hi shuvs,
Based on your description, you would most likely want to set it up as new, then simply add your iTunes account info during setup. There are also several other ways to add your existing content to your new iPad. You may find the following page helpful:
Apple Support: iPad Essentials
http://www.apple.com/support/ipad/essentials/
Regards,
- Brenden

Just bought new iPad mini and can't put music from iTunes on it

Won't let me auto fill my ipad

Did you have another iOS device syncing with this same iTunes account? Are you using the same iTunes ID?

I just bought an iPad 2 and it will not connect to wifi. I can't connect it to itunes because i don't have a laptop. It says it can't connect to my wifi but the password IS right. Help!!!

I bought a wifi ipad2 recently and I can't get passed the set up screen. It will not let me connect to my wifi initially? I have the correct password. someone please help!!

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I just bought an iPad mini and installed Facebook. NOT working. Only messages, but sporadically. Anyone know what's the deal?

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