I just bought an iphone 5 and the pin is missing, how can i verify it is brand new and i was not sold a refurbished phone
i just bought an iphone 5 and the pin is missing, how can i verify it is brand new and i was not sold a refurbished phone
after reporting a fake problem, i was asked for my serial number, i entered it and got this message
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
Doesnt this mean this a returned/refurbished iphone? it was sold as brand new
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If i just bought a iphone 4 in US factory unlocked, how can i activate it in MEXICO?
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I changed the password to one of my gmail accounts. My MacBook Air accepts the new password and shows me email, my iPhone 5s tells me it's not a valid password and does not show me email. In settings, I change the password and pw is accepted. How can I get 5s to accept new pw?
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i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?
Hi..
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I have three different listings for Bob Seger on my iPod (Bob Seger, Bob Seger System and Bob Seger and The Silver Bullet Band) How can I put all 3 in the same artist folder without changing artist name?
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I have a pc running vista and the hard drive crashed how can i transfer my songs from Ipod nano 5th gen to my new hard drive and into itunes
Right click on your device in the device list and choose "transfer purchses" to copy all music bought in iTunes to your new iTunes library.
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http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
if my iphone 5 has a problem within the first 30 days will apple replace it with a brand new one or will i get a refurbished model??
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I transferred my library to a new laptop and everything appeared on the screen. I turned off the old computer and the library disappeared. How can I make it a permanent transfer as my old computer is being scrapped. Thanks
Hello Terryfrank,
Congratulations on your new laptop! Also, thank you for the details of the issue you are experiencing with transferring your iTunes Library to your new computer.
I notice that you are coming from the article “iTunes: How to move your music to a new computer,” and it sounds like you might have used the Home Sharing method outlined in that article.
With Home Sharing, you can stream content from another computer, and it sounds like that is how you have it currently set up. The last step is to import the content to your new computer. Use these steps on the new computer (while the old computer is on) to import the music to your new computer’s hard drive:
Once your new computer sees the Home Share from your old computer, click that Home Share on the left side of iTunes on your new computer.
Select the content in the Home Share that you want to transfer to your iTunes library on your new computer, or choose Edit > Select All to choose all of it. Then, click the Import button in the bottom-right corner of iTunes.
Wait for the content to finish transferring.
Additionally, if you want to transfer your playlists, you can export them from the old computer to the new computer:
Transferring playlists
If you want not only your content but also your playlists to exist on your new computer, you will want to transfer a copy of all your playlists from your old computer. To do this, choose File > Library > Export Library on your old computer. Save the XML file that is created to your desktop.
Send the playlists file to yourself as an e-mail attachment, use an external drive, or use file sharing to move the playlists file to your new computer. Once the file is on your new computer, open iTunes and choose File > Library > Import Playlist. The import process will remove any items from the playlists that you didn't share via Home Sharing.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I lost my admin password and the installation discs. How can I reset my admin password ?
OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite
Reset Password
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
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Type in resetpassword and press enter on the keyboard.
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Select the user account from the popup menu box under “Select user account”.
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Click in the menubar and select Restart.
Log in.
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See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
On startup, I get a gray screen w the apple logo and the gear going underneath, help can't get into my sign in and password..
Hi there,
Yes it does. Please read this training manual that is supplied by apple that clearly states that it does.
http://service.info.apple.com/service_training/en/010/comp-theory/index.php?page =startup
Oh, if you cannot access it please look here.
Please note that the ""Some other issue" means that there could be a possible other issue, but the chance of that
happening is small.
Thanks an ACMT Trainee (Apple Certified Mac Technician) -
When I updated the new version IOS5 and used icloud, some of the apps are missing, how can i find those apps (but i was not using my account to download some apps before). Please advise.
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